O'Charley's Restaurant & Bar
$$ • American, Burgers, Southern
Hours:
8077 Kingston Pike, Knoxville
(865) 691-5885
About O'Charley's
Customers' Favorites
O'Charley's Reviews
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My husband and I have frequently visited this location, for years. Last night we had a date night and ordered a caramel pie to go. When we got home I opened this and found the smallest piece of pie ever, charged full price. Never felt so cheated by this restaurant.
Our dinner was excellent!!! There was 7 of us for a birthday dinner. Our serv ice was amazing. Lauren D too super care of. She kept Our drinks full, food came out in a hurry. She took care of us.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 9PM |
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O'Charley's Restaurant & Bar is a family-friendly dining spot that offers a variety of dishes, including the three meat platter with chicken tenders, sirloin steak, and ribs. Customers have consistently praised the friendly service, especially servers like Tanner and Shakida, who are attentive, polite, and make guests feel at home. The restaurant's food is generally well-liked, with highlights such as delicious chicken tenders, hot fries, and the best salads ever. Many guests note that they have never had a bad meal in over 30 years of visiting, praising the freshness of baked potatoes and the quality of steaks and fish. While some reviews mention minor issues like old tasting lettuce or overly spicy battered shrimp, these do not seem to overshadow the positive experiences. The restaurant can be quiet at times, and staff like Tanner and Shakida ensure that guests receive quick, courteous service. Recently, a guest shared that a sandwich with Au Jus—likely a French dip—was served with green mold on the bread, but the staff promptly remade the order and offered a complimentary meal, turning a negative into a positive. However, some guests feel the restaurant might be struggling, as one Friday night visit was very quiet, and a meal was sent back because it was underdone. Overall, O'Charley's offers a welcoming atmosphere with great food, attentive staff, and a consistent dining experience, despite occasional setbacks.