We just picked up a order to go and our food was amazing.
Abbigale
I can't rant and rave enough about Panchos! My family and I are here just about once a week, if not more, if that tells you anything. Wonderful food, the service is usually always on point. Our go-to server, Susie, is phenomenal! If you're looking for a good Mexican restaurant in the area, I highly recommend Panchos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Cheese Dip, Chips and Salsa
Kobe Brockman
Server was amazing. The manager on the other hand was rude as can be. First they were out of ground beef which is fine i got steak but he had an attitude when he came up to tell me thats had none, i get it maybe you had a hard day but no need for the attitude. Then, they had no soap whatsoever in the bathroom, one sink was missing the soap dispenser all together. Lastly i had to wait 5 minutes just to pay, and they have a tap option and instead of letting me tap the manger takes rips my card from my hands and shoves it in the machine, watches me click to leave a 20% tip, and then has the audacity to look me in the eyes and ask if i left a tip. Never have i ever been asked if i left a tip in my opinion thats rude as hell. Tipping is optional, i however believe in leaving a tip no matter how pour the service and food is, but to ask someone something like that and take their card without asking is rude
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheese Dip, Chips and Salsa
Leah
My food was fine, but the rest of my group was not happy with their food. One of my friends didn’t even eat hers. She would have said something, but since she already was given attitude about the type of liquor out into a top shelf margarita, she wasn’t going to waste her time. My friend and I both asked why El Toro is put into the top shelf margarita and she said “it’s what they choose for it. I made it this morning.” So she told us what liquor was put into it. I then asked the manager what their top shelf tequila is and he said “el toro gold”. When I asked why that is top shelf, but the liquor is the same price as their “bottom shelf”, he said “I don’t set the price, the owner does”. So, either 2 people (including a manager) are misinformed, or the owner is lying to my friend who posted a review below. We asked multiple times to make sure we had the correct information and then were treated rudely when we weren’t okay with being charged top shelf price for a very bottom shelf tequila.
Atmosphere: 2
Food: 3
Service: 2
Tammy Barlow
Not only is the food and service terrible but I ordered a top shelf pitcher of margaritas and got the cheapest tequila (el toro) they had. When I asked about it the server said it's top shelf because they put more cheap tequila in it than regular. That's not what top shelf means. I asked the manager why the top shelf is more when they aren't using top shelf tequila he just shrugged.
Atmosphere: 1
Food: 1
Service: 1
TERESA Taylor
A bit of a dive but what wonderful food and service! The margaritas are outstanding!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Pineapple Fajitas, Chips and Salsa
Michael C
They continue to be a great place to eat. The amount and quality of the food are great for the price.
Atmosphere: 5
Food: 4
Service: 5
Ashley Maples
My family and I eat here on a regular basis. The service is amazing, always on top of things and very friendly. The food is also amazing, only Mexican restaurant my family and I go to now.
Atmosphere: 5
Food: 5
Service: 5
Bethany Wenderoth
Great food for a great price. Amazing service. The waitress, Jessica, was top notch. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
edad a person
Service food and drinks were all bad. The fact that they have employees giving themselves 5 star reviews says it all. These names are all tagged in your Facebook account and they are the same employees that made our experience awful. At least make a different account next time.
I love the food , it is always amazing. The staff makes the experience great. Especially the blond waitress. I go least once a week and never let down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Two Pound Burrito Special, Cheese Dip, Pineapple Fajitas, Carna Asada, Baked Quesadillas, Steak, Veggie Burrito, Taco Salad, Rice and Beans, Texas Quesadillas, Molcajete, Chips and Salsa
Hugh
Always great service and food. Treated like family. "Go to" for 9 years!
Atmosphere: 4
Food: 5
Service: 5
paul pifer
Place was foul….server must’ve used my salsa bowl as a an ash tray
Pamela Schrock
Such good food. The chips come out warm, the pastor with pineapple is the best. I highly recommend the fajita nachos, substitute their awesome fries for the chips.
Kid-friendliness: It is a great place for kids.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Dip, Carna Asada, Taco Salad, Rice and Beans, Molcajete, Chips and Salsa, Tacos Al Carbon
Brandon Patterson
Food and service are always good. We eat here frequently and can always count on it to get our Mexican fix in South Knox.
We just picked up a order to go and our food was amazing.
I can't rant and rave enough about Panchos! My family and I are here just about once a week, if not more, if that tells you anything. Wonderful food, the service is usually always on point. Our go-to server, Susie, is phenomenal! If you're looking for a good Mexican restaurant in the area, I highly recommend Panchos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Cheese Dip, Chips and Salsa
Server was amazing. The manager on the other hand was rude as can be. First they were out of ground beef which is fine i got steak but he had an attitude when he came up to tell me thats had none, i get it maybe you had a hard day but no need for the attitude. Then, they had no soap whatsoever in the bathroom, one sink was missing the soap dispenser all together. Lastly i had to wait 5 minutes just to pay, and they have a tap option and instead of letting me tap the manger takes rips my card from my hands and shoves it in the machine, watches me click to leave a 20% tip, and then has the audacity to look me in the eyes and ask if i left a tip. Never have i ever been asked if i left a tip in my opinion thats rude as hell. Tipping is optional, i however believe in leaving a tip no matter how pour the service and food is, but to ask someone something like that and take their card without asking is rude
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheese Dip, Chips and Salsa
My food was fine, but the rest of my group was not happy with their food. One of my friends didn’t even eat hers. She would have said something, but since she already was given attitude about the type of liquor out into a top shelf margarita, she wasn’t going to waste her time. My friend and I both asked why El Toro is put into the top shelf margarita and she said “it’s what they choose for it. I made it this morning.” So she told us what liquor was put into it. I then asked the manager what their top shelf tequila is and he said “el toro gold”. When I asked why that is top shelf, but the liquor is the same price as their “bottom shelf”, he said “I don’t set the price, the owner does”. So, either 2 people (including a manager) are misinformed, or the owner is lying to my friend who posted a review below. We asked multiple times to make sure we had the correct information and then were treated rudely when we weren’t okay with being charged top shelf price for a very bottom shelf tequila.
Atmosphere: 2
Food: 3
Service: 2
Not only is the food and service terrible but I ordered a top shelf pitcher of margaritas and got the cheapest tequila (el toro) they had. When I asked about it the server said it's top shelf because they put more cheap tequila in it than regular. That's not what top shelf means. I asked the manager why the top shelf is more when they aren't using top shelf tequila he just shrugged.
Atmosphere: 1
Food: 1
Service: 1
A bit of a dive but what wonderful food and service! The margaritas are outstanding!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Pineapple Fajitas, Chips and Salsa
They continue to be a great place to eat. The amount and quality of the food are great for the price.
Atmosphere: 5
Food: 4
Service: 5
My family and I eat here on a regular basis. The service is amazing, always on top of things and very friendly. The food is also amazing, only Mexican restaurant my family and I go to now.
Atmosphere: 5
Food: 5
Service: 5
Great food for a great price. Amazing service. The waitress, Jessica, was top notch. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Service food and drinks were all bad. The fact that they have employees giving themselves 5 star reviews says it all. These names are all tagged in your Facebook account and they are the same employees that made our experience awful. At least make a different account next time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love the food , it is always amazing. The staff makes the experience great. Especially the blond waitress. I go least once a week and never let down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Two Pound Burrito Special, Cheese Dip, Pineapple Fajitas, Carna Asada, Baked Quesadillas, Steak, Veggie Burrito, Taco Salad, Rice and Beans, Texas Quesadillas, Molcajete, Chips and Salsa
Always great service and food. Treated like family. "Go to" for 9 years!
Atmosphere: 4
Food: 5
Service: 5
Place was foul….server must’ve used my salsa bowl as a an ash tray
Such good food. The chips come out warm, the pastor with pineapple is the best.
I highly recommend the fajita nachos, substitute their awesome fries for the chips.
Kid-friendliness: It is a great place for kids.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Dip, Carna Asada, Taco Salad, Rice and Beans, Molcajete, Chips and Salsa, Tacos Al Carbon
Food and service are always good. We eat here frequently and can always count on it to get our Mexican fix in South Knox.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Nachos, Carna Asada, Steak, Chips and Salsa
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