Panda Express
11480 Parkside Dr, Knoxville
(865) 671-6199
Recent Reviews
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The food was good and a lot of it. It could have been a little warmer but it was still good.
Atmosphere: 5
Food: 4
Service: 5
Erin deserves so much praise, recognition and a raise!! Pregnant and ordering at 8 pm, she was so kind, informative and just all around awesome while taking my order and helping me at the window. Food industry, especially drive thru, is not necessarily easy. The rudeness and impatience of customers can be very taxing. Erin exemplifies what it is to be kind and helpful in the drive thru! Beyond impressed! Thank you Erin!!
Atmosphere: 5
Food: 4
Service: 5
The staff worked fast and tirelessly after a game released and everyone flooded the restaurant with orders.
Atmosphere: 5
Food: 5
Service: 5
Stopped in at 9:30pm to grab something to go and the doors were locked. Told us to go to the drive thru. Ok. That’s fine. Done thru told us the kitchen was closed and they only had a couple items left. If you don’t want to work just say so…
Atmosphere: 1
Food: 1
Service: 1
Everything was great until I found a hair.. I was sharing this bowl with my 2 toddlers. Always check every bite!
Food: 1
Service: 4
Service was amazing! Emily was so kind. Food was good.
Great leadership tonight!
This place was busy and they remained professional and friendly: will visit again.
Atmosphere: 5
Food: 5
Service: 5
We ordered take out through the app. This location has the nicest employees.
Food: 5
Service: 5
I have never been into a more poorly run Panda Express than this one. This evening they were literally out of everything. What is the point of being open? Worse yet, no one working there seemed to care.
The young man at the window gave food service but not customer service. I worked in food service for over 20 years and, yes, my income was based on tips so my personality is what made my $$. I'm not saying he should do all that but when did saying 'thank you' or 'please come again' get too much to say to the public that essentially contribute to their paycheck???.....
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The orange chicken was so yummy. Just right!!!
Food: 5
Service: 5
Thank You, Erin
I just wanted to thank you for your kindness and wonderful customer service during our lunch visit today. My son was hoping for chow mein, but since it was mostly cabbage, he chose rice instead. You went out of your way to have a fresh batch of noodles made and brought it out personally.
Your sweet words about how well behaved he was meant so much. It was such a thoughtful gesture, and I truly appreciate the compassion you showed. Thank you for making our day!
Atmosphere: 5
Food: 5
Service: 5
Love the food and service! The staff were amazing, especially the lady who served our food (forgot her name but she needs to get promoted). She gave us extra food because some of the food was still in prep, and she kept checking on us.
Atmosphere: 5
Food: 5
Service: 5
Awesome employees... helpful, courteous, friendly. Great food!
Atmosphere: 5
Food: 5
Service: 5
What’s the point of ordering ahead if they don’t have your food ready when you arrive
Atmosphere: 1
Food: 1
Service: 1
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