Panera Bread

4855 Kingston Pike, Knoxville
(865) 450-1002

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The food was great the atmosphere was great on the inside. As we walked in there was a man who seemed to be confused in his mind and was talking to himself. He came in that was a little scary. But the employees did a perfect job in helping him. The reason why I put one star in service was there was only the person up front taking our order. And of course at Panera you pick your own food up and sit down and eat. There was no tray to put our plates or cups on, we had to take our...
One thing to know about this Panera that you don't usually see at a Panera is the amount of panhandlers that hang around the parking lot asking for a handout either by trying to sell you some nonsense you don't need or know what it is, or claiming they need gas like the guy walking around with the gas can running up to people at their vehicles. Not good for business.
This is the second time I have been to this Panera. The first time was for an office party to pick up coffee and bagels. The order was late. 30 minutes beyond the promised time. This time I ordered a coffee and a bacon, egg and cheese bagel. 20 minute later I still don’t have it and my name dropped from #3 to the bottom of the board. Then they gave me the wrong sandwich. I had to change the order to take away because of how long it took. I was the only customer there when I...

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