Panera Bread

4893 N Broadway St, Knoxville
(865) 688-2393

Recent Reviews

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Dea Sammons

I ordered in the store at the register personwas not friendly and order was rushed and wrong cause I said I wanted a bread bowl with broccoli soup they gave me soup in a baguette I called back and they said that she must've heard me wrong but since I wasn't charged there was nothing they could do about it

Atmosphere: 2

Food: 5

Service: 2

Timothy Spence

Customer service here is hit or miss — some visits are great, while others are less attentive. That said, orders are usually ready when promised, which helps keep things moving.

The store and restrooms are clean, and while the parking lot is shared with other businesses and can be difficult at times, there’s usually plenty of parking available.

Overall, it’s a clean and generally reliable location, with some inconsistency in service keeping it from a higher rating.

Atmosphere: 5

Service: 4

Kaye Wright

Received excellent service for the lengthy process of purchasing multiple gift cards. Not only was Brianna patient, helpful, and friendly, but she smiled throughout the process. Thank you!

Service: 5

Camille Sockwell

First time to this location even ordered on app I have sip club but did not download app till today save 2 bucks only on app today on pick 2

Atmosphere: 5

Food: 5

Service: 5

Jon Brooks

Did not have a great experience. Paid $45 for 3 people to eat. Received a Caesar salad with barley and dressing on it. Chicken noodle soup was a bowl of chicken and noodles. There was no broth in the bowl. Took order back up to counter to ask for broth and asked if this is how their chicken noodle normally looks. She said no it does not and they have to go to the back to get more. So they sold the soup knowing it was not correct because they did not want to go to the back to get more to refill. Laziness at it's finest.

Atmosphere: 2

Food: 1

Service: 1

Susan Sheller

Excellent food and Service

Atmosphere: 5

Food: 5

Service: 5

Tasha Garcia

Everything is always great! I love Angela so much! She always makes me feel welcome and accommodates all my needs and request! Best Panera ever!❤️

Atmosphere: 5

Food: 5

Service: 5

B Scott

Delightful breakfast experience this morning. Asiago sausage, egg and cheese bagel, four cheese souffle and cherry Danish. All delicious.

Atmosphere: 5

Food: 5

Service: 5

Kelli Cartwright

They were out of almost everything but the staff were friendly and the food i did get was good I wanting the creamy chicken soup or something and then didn't have it but I got the chicken noodle instead and it was very good. They don't really sweeten their tea but they have liquid sugar right there so you can make it sweeter

Atmosphere: 3

Food: 4

Service: 5

David Nelson

People there are very friendly and very helpful

Atmosphere: 5

Food: 5

Service: 5

Nikki Shay

Panera is a dying brand and cant afford to act foolish.

Mari Foster

Disgusting all the way around

Rosetta Morgan

You will never be getting a PENNY from me again. Your behavior is disgusting. CHILDREN. 🤝🏾🤮.How would it be if you(Panera Breadworkers ) walked into a place and THE WORKERS were celebrating YOUR family members death. BEYOND ME!!!

Robert Parisi

Took over 10 minutes to receive the wrong drink and an attitude.

Atmosphere: 1

Food: 2

Service: 1

Mike Runyan

Best place for taste and price

Atmosphere: 5

Food: 5

Service: 5

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