Papa Johns Pizza

7020 Maynardville Pike, Knoxville
(865) 922-7777

Recent Reviews

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K U

Pizza is all in the sauce!! Papa Johns has great sauce. I love their large thin crust pizza!!!! The crust thin, but not so thin that when you pick it up everything falls off. Some pizza places make thin crust so thin that you don't even enjoy it! The employees are very friendly and helpful! It appears to be clean and efficient.

Atmosphere: 5

Food: 5

Service: 5

Dawn Martin

Breadsticks were phenomenal and the employees were very polite

Atmosphere: 5

Food: 5

Service: 5

jordan bowser

The driver passed our house which is easily done. She quickly called us and we were able to guide her to our home from there. The food was wonderful and I don’t know what baller of an employee gave me 29 pepperoncinis but you my good friend need a raise

Atmosphere: 5

Food: 5

Service: 5

Jayun Patel

Absolutely Abysmal Experience – Avoid at All Costs

This was hands down the worst excuse for customer service I’ve ever encountered. I placed an online order for pizza, which clearly said it would be ready in 30 minutes. I arrived 35 minutes after that, giving them extra time big mistake.

What followed was a circus of incompetence and lies. First, I waited 10 more minutes before anyone even acknowledged me. Then the staff member had the nerve to say, “just 5 more minutes” not once, not twice, but THREE times. Apparently, time doesn’t exist in this place.

Then the manager, who was just as clueless, jumped in with another “7 minutes”, which turned into another 10+ minutes of waiting. Finally, yet another guy strolls in and says “10 more minutes” like it’s a damn joke.

What kind of operation is this? No communication, no urgency, no respect for the customer’s time. It’s like they were actively trying to see how far they could push someone before they walked out.

This place is a masterclass in how NOT to run a business. Utterly disorganized, painfully slow, and completely indifferent to the people keeping their lights on—the customers.

Never again. Would give 0 star if possible.

Service: 1

Justin Lundy

Love Papa John’s

Atmosphere: 3

Food: 5

Service: 3

Mike Russell

Lovely cheese pizza.

Atmosphere: 5

Food: 5

Service: 5

anastasia lovell

i bit into my bonless wing and it was hard and old.

Jana M. Telehawk

Friendly, funny staff. Kept me updated on my wait for the customer's food.

THOMAS WEEKS

Ordered Pizza the night before on the app and it was ready on time, steaming hot and delicious. The staff was super friendly!

Dominique McKinney

I had my food delivered and it was horrible. The chicken skin was chewy. The pizza wasn’t hot and it seemed like it had been sitting for a while. I spend my hard earned money and I expect to have decent food.

Austin Smith

Called to verify that the store was open, the guy told me they was bur for carryout only and they was open till 4, hung up with the guy to go into my account and move some money over and called back not even 5 minutes later for some lieing woman to get on and tell me they was closed, bad bad business right there, always with the pizza stores playing games during the snow, same bs domino's did last year, they got themselves a nice one star review as well, welcome to the crappy pizza biz

Carrie Roberts

Had pizza delivered tonight. The pizza and cheese bread was overcooked and burnt in some places, but the brownies were good

Paula Tom

Used the laundromat in center, very clean.

Atmosphere: 5

Food: 5

Service: 5

Jared Asbury

Don't get anything other than the pizza...pizza is trash also.

Rhonda Williams

Love love love there pizza, nothing bad to say ❤️

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizzas Wings

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