Pizza Hut

5701 Western Ave, Knoxville
(865) 558-6200

Recent Reviews

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Alpha Omega

It's 👌

Atmosphere: 5

Food: 5

Service: 5

Vanessa Francis

Disgusting I'm not sure what the like ground beef is you see under the cheese. Definitely only ordered thin crust with chicken and bacon also the dough is raw.

Atmosphere: 1

Food: 1

Service: 1

Flib Bib

I ordered delivery today and got a pizza with garlic and it looks like someone just dumped the entire jar of jarlic on there its almost inedible. Tried several times to call and get a refund or replacement pizza and can't get ahold of anyone. The pepperoni pizza I ordered was fine but the fact I can't get ahold of the store to get a refund or replacement for this terrible inedible pizza one star.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Garlic, Dry Pizza

Marilyn Barnard

Ordered a pizza with 1 topping received a pizza without that topping they charge about $2 a topping

Food: 4

Service: 3

Tricia BMW

They claimed to honor the coupon. Priced high..no beer served.

Parking: They claimed to honor my coupon and then overcharged me?

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Personal Pan Pizza

M

This place has gone downhill so hard in the last 2 years. My last pizza was the last straw. Pizza was delivered via Doordash and arrived over an hour after placing it, cold. The quality is bad, the service is worse.

Steve Blackburn

Rude employees.

Atmosphere: 1

Service: 1

Recommended dishes: Dry Pizza

Brandon R

This Western avenue location in Knoxville Tn used to be fast and friendly. The location has taken a turn for the worse. I will order pizza elsewhere until this location is organized and properly staffed.

Food: 3

Service: 1

Melisa Johnson

Pizza is always hot and delicious

Atmosphere: 5

Food: 5

Service: 5

Daniel Gillars

They let our order sit for over an hour. Did not deliver. We had to get our money back and get food elsewhere on a game night. Never prefer from here again!

Atmosphere: 1

Food: 1

Service: 1

Michael Prindiville

I pulled up and they were having computer issues on a game day even with that they were able to get me my order since I had ordered ahead online. They were very quick and very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks

Jesse Sanders

ABSOLUTELY THE MOST UNPROFESSIONAL, LAZY EMPLOYEES I HAVE EVER ENCOUNTERED!!! WHEN I PLACED MY PHONE ORDER, EMPLOYEE DIDN'T ASK FOR A NAME OR NUMBER!!! WHEN I GOT THERE I TOLD THEM SINCE NO ONE ASKED FOR MY NAME OR NUMBER, IT'S PROBABLY UNDER MY NUMBER. EMPLOYEE CALLED ANOTHER EMPLOYEE OVER AND TOLD HIM HE WAS GOING TO HAVE TO TAKE CARE OF ME BECAUSE HE AIN'T LOOKING UP NO ORDER BY NO PHONE NUMBER AND WALKED OFF!!! TOP IT ALL OFF, THE PIZZA WAS TERRIBLE!!! TASTED AS IF THEY LEFT OFF THE SAUCE!!! ME AND MY FAMILY WILL NEVER EVER EAT PIZZA HUT AGAIN!!! YOUR WESTERN AVENUE LOCATION EMPLOYEES SUCK!!! I AM ONLY GIVING 1 STAR BECAUSE I CAN'T POST THIS OTHERWISE!!!

Recommended dishes: Dry Pizza

Michael Young

Good group of guys?

Atmosphere: 4

Food: 4

Service: 5

Josh Brocke

Took way too long and the FF cough was still raw I did not eat more then a few bites and I wasn't about to go back or call cause that's never worked out for me cause nothing is ever done about it.. sadly with all said I WILL NEVER EVER EAT AT PIZZA HUT AGAIN at least that location it's happened many many times and I wanted to give the benefit of doubt hoping it would be better each time but that store failed me so much so it's deterring me to even try another location because pizza hut was my favorite place to get pizza but now it's more then questionable

Atmosphere: 1

Food: 3

Service: 1

Alexis Sheppard

This is the worst location I ever have to deal with, my roommate orders from here for us and I hate it. Pizza's are always wrong (not gross just not correct), calling in is useless cuz they literally answer the phone and leave it sitting so you can hear the store noise but nobody actually takes your order or they take 1 detail before going silent, and they're all always short with you like you're an inconvenience to their day. Hate this location

Atmosphere: 1

Food: 2

Service: 1

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