Pizza Hut

5701 Western Ave, Knoxville
(865) 558-6200

Recent Reviews

Leonard Terry

Ordered two. Mine was a pizza supreme. Crust looked and tasted like pre made. Made from a shell and added a few toppings. Not a deep dish like I love from pre covid pizza hut

Atmosphere: 2

Food: 1

Service: 3

Ruby M

I remembered in the past how delicious Pizza Hut pizza was, so after a long while I decided to buy me a large cheese pizza. Hand tossed and cheesy. When I got home and opened the box what I had was a burnt thin crust pizza that was so hard I had to throw it in the trash. I will never buy here again. Papa Johns is the best by far. Very disappointed.

Atmosphere: 3

Food: 1

Service: 3

Davin Hobbs

Usually gives me no problem. Today they canceled my order after nearly 2 hrs of waiting. They did not inform me of the cancellation & every time I called they put me on hold & never picked the phone back up. Seriously upsetting.

Atmosphere: 1

Food: 3

Service: 1

Provost

Good food and reasonably priced.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dry Pizza

Porsche Williams

Unfortunately I had to go get my pizza from the car of the driver. I swear I paid for and was charged a delivery fee!

Service: 1

Darrel

Outsourced delivery drivers to avoid paying benefits which led to cold food, missing items, and overall poor customer service.

Atmosphere: 1

Food: 1

Service: 1

Jacque Colclasure

Order was accepted & stated in process. Food was never

Atmosphere: 1

Food: 1

Service: 1

Wendi McGill

Ordered a Supreme pizza over phone at home office. Delivery was a cheese pizza. I called told them wrong order and what I had originally ordered. Hunter, an employee made it up for me to pick up with no charge. Home office needs to work on getting orders correct. Pizza Hut in Cumberland Estates shopping center is the BEST!! Thank you again, Hunter!!

Atmosphere: 5

Food: 5

Service: 5

Shayantae Steed

Vegetarian options: N/A

Atmosphere: 3

Food: 1

Service: 3

Isaac Jimenez

Pulled up when business said open and the door was closed. Drove 15 minutes. Don’t give this place business.

Atmosphere: 1

Food: 1

Service: 1

debramzee

I love this Pizza Hut. It is close to home, making it very convenient. I like the drive up window, although I have nothing against going inside to get it. Always a good experience, great pizza and wings. Friendly service.

Bryan Pack

Nice to be able to drive through and pick up your pizza.

Dylan Melton

Service is quick, the drive through is excellent, and the pizza is miles better than the other nearby options. My wife and I own a local business nearby and I regularly send my customers there who are looking for nearby food options.

Justin Dean Cofer

I'm not a huge pizza hut fan, but they had a good special, and with inflation, we have to save when we can. I have to admit the staff was slammed but super nice, and the pizza tasted like it did when I was a kid. Definitely give this location a try.

Shahrzad Nazmi

Amazing staff with high quality costumer service! Thank you for your hospitality ?

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