My husband and I have always enjoyed coming to silent disco night on Wednesdays for its atmosphere and drinks, but my recent experience with the bartending staff was unprofessional and discourteous. There were two young ladies working one of the side bars on the rooftop, I didn’t catch their names one was short with black hair and the other was blonde. While I understand sometimes it gets hectic working at a bar, there was a relatively short line when it was our turn to order. From the beginning there was no friendly smile or costumer service. I had just a few questions and the blonde girl answered me quite rudely and fast like i was annoying her. Once I got my drink I asked for extra limes and the other girl started giggling and grabbed a few with her bare hands while the tongs were right there. I just walked away without my limes. The whole experience made me feel uncomfortable as a guest. While I won’t be coming back, I hope this feedback helps improve the experience for others and you all can actually hire some professional bartenders. There is no reason two girls should be giggling at me while i’m simply asking them things that pertain to their job. This must not be of much importance to them because they didn’t seem to care much about customer service or their tips!!
Atmosphere: 3
Service: 1
Juniper
I had a great time hanging out with friends here. There are multiple levels with different vibes on each. The quesadillas are to die for. They do allow smoking inside. My only issue was when I asked where the live band was going to play at and no employee could help us.
Atmosphere: 5
Food: 5
Service: 4
Bethany Tomkins
Preservation Pub is a Knoxville gem - live music every night of the year, sometimes multiple bands on the bill. The servers are efficient and skilled, and when time allows them to, they're great to have a chat with while you wind down a day or wait to meet up with friends to start the night.
Atmosphere: 5
Food: 5
Service: 5
anara mccarthy
Great place to meet family and friends. Fun atmosphere with wonderful staff.
Atmosphere: 5
Service: 5
Bonnie Carter
Good food nice folks
Atmosphere: 3
Food: 3
Service: 3
John Shipley
Great time
Atmosphere: 5
Food: 5
Service: 5
David Nardi
Good spot to drink and socialize.
Atmosphere: 5
Service: 5
Kelly Jones
Zachary was amazing and the service was amazing. Especially loved the live music
Charging for cover is ridiculous. Drinks are good, music is loud, seating is sparse.
Atmosphere: 4
Service: 5
Brooke Simonds
I’ve been going here on and off for some time all I have to say is bartender Gwyneth is the rudest bartender I have ever came across and this is why the bartenders shouldn’t get hammered with there customers
Atmosphere: 3
Food: 5
Service: 1
Ton Jones
My employees went inside while I finished a phone call out front. We where planning to have pizza and drinks, like we did last year when visiting. While they where walking in the bouncer was setting up. I stepped out of the gated area to vape after i finished the call. Then I went to go back in and he then wanted a cover charge. I explained that he just saw me walk out and my friends walk in. All he replied was there is still a cover charge. I did not argue, no point. I just called my employees and told them we where leaving and going to Stock & Barrel where we had a great time.
Horrible clientele
My husband and I have always enjoyed coming to silent disco night on Wednesdays for its atmosphere and drinks, but my recent experience with the bartending staff was unprofessional and discourteous. There were two young ladies working one of the side bars on the rooftop, I didn’t catch their names one was short with black hair and the other was blonde. While I understand sometimes it gets hectic working at a bar, there was a relatively short line when it was our turn to order. From the beginning there was no friendly smile or costumer service. I had just a few questions and the blonde girl answered me quite rudely and fast like i was annoying her. Once I got my drink I asked for extra limes and the other girl started giggling and grabbed a few with her bare hands while the tongs were right there. I just walked away without my limes. The whole experience made me feel uncomfortable as a guest. While I won’t be coming back, I hope this feedback helps improve the experience for others and you all can actually hire some professional bartenders. There is no reason two girls should be giggling at me while i’m simply asking them things that pertain to their job. This must not be of much importance to them because they didn’t seem to care much about customer service or their tips!!
Atmosphere: 3
Service: 1
I had a great time hanging out with friends here. There are multiple levels with different vibes on each. The quesadillas are to die for. They do allow smoking inside. My only issue was when I asked where the live band was going to play at and no employee could help us.
Atmosphere: 5
Food: 5
Service: 4
Preservation Pub is a Knoxville gem - live music every night of the year, sometimes multiple bands on the bill. The servers are efficient and skilled, and when time allows them to, they're great to have a chat with while you wind down a day or wait to meet up with friends to start the night.
Atmosphere: 5
Food: 5
Service: 5
Great place to meet family and friends. Fun atmosphere with wonderful staff.
Atmosphere: 5
Service: 5
Good food nice folks
Atmosphere: 3
Food: 3
Service: 3
Great time
Atmosphere: 5
Food: 5
Service: 5
Good spot to drink and socialize.
Atmosphere: 5
Service: 5
Zachary was amazing and the service was amazing. Especially loved the live music
Atmosphere: 5
Food: 5
Service: 5
Absolutely loved the vibe
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Charging for cover is ridiculous. Drinks are good, music is loud, seating is sparse.
Atmosphere: 4
Service: 5
I’ve been going here on and off for some time all I have to say is bartender Gwyneth is the rudest bartender I have ever came across and this is why the bartenders shouldn’t get hammered with there customers
Atmosphere: 3
Food: 5
Service: 1
My employees went inside while I finished a phone call out front. We where planning to have pizza and drinks, like we did last year when visiting. While they where walking in the bouncer was setting up. I stepped out of the gated area to vape after i finished the call. Then I went to go back in and he then wanted a cover charge. I explained that he just saw me walk out and my friends walk in. All he replied was there is still a cover charge.
I did not argue, no point. I just called my employees and told them we where leaving and going to Stock & Barrel where we had a great time.
Atmosphere: 1
Food: 1
Service: 1
Zack is the best! Always gives a warm welcoming!
Atmosphere: 5
Food: 5
Service: 5
Zachary is the best! Love this place!
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