Very understaffed and out of some items due to not ordering since they are closing down for good soon. My sever brought napkins and disappeared. She wasn’t working other tables. She never returned to the dining area. I never got a refill. I had a plastic red display they gave me to let the server know I was waiting on an item that wasn’t out of the oven yet and they didn’t want me to hold up the line so this is how they handle it. Since the server never returned, I didn’t get the item. I asked the cashier to take it off my bill and handed her the plastic number as proof, but she refused to take it off and forced me to pay for food I never received due to no fault of my own. She said she would get accused of stealing money and she’s not allowed to change prices but I could get the server to change it. I couldn’t do that because she disappeared, but the cashier said she didn’t have authority to do it. I didn’t eat most of the roast beef because it was too tough to chew. I waited in line for an hour to get my food and 20 minutes to pay. A particular family cut in line in front of everyone and we ended up sitting next to them. We finished quickly due to not being able to chew the roast, but that entire family walked past us while we were in line to pay and they walked out without paying. This was a HORRIBLE experience!
kelly Beckner
Sad to hear they will be closing their doors soon. My husband and I love coming here. Delicious food and good service. Not very many places like this around anymore.
Potter Sherry
This was my first time being there but omg the food was on point absolutely delicious, my husband used to go every day on lunch break when he worked at corporate quarters and he's absolutely heartbroken that they are closing the doors for good and he loves the waitress I think her name is Debbie he's told me a lot of good things about her and he hates to not see her anymore ?
Cynthia Clark
Used to go here after church on Sundays with my parents when I was a kid and had not been in a long time. I was surprised at what a good selection they had and I was very happy with the quality of everything we ordered. They have plenty of selections of meats and vegetables and desserts to please just about anyone. Very good home-style cooking. The staff were very accommodating and very nice.
Nelson Glover
I am a long term customer of S&S (more than 25 years). The typical meal is outstanding and fresh food is bought out in a timely manner. Try the fresh vegetable plate including: collard greens, cabbage, sweet potato casserole, and Mac & Cheese.
ernieandsue
My wife and I eat here about once a week when we're in town. It is one of the best restaurants in Knoxville. It is the best restaurant of its kind in Knoxville. I am so afraid that if they don't obtain more business we're going to lose this restaurant. I can never understand how they accomplish what they do. Today we had about five or six different vegetables two salads two meet courses I had iced tea all for about $26 I don't see how they keep the doors open. We love this place butthey need more business come and take a look. It is not what most restaurants serve in Knoxville. It is the only place in townthat you can get a meal here like baked chicken cooked perfectly with vegetables of all kinds maybe 8 to 10 different vegetables several. . different salads, it is more like old-fashioned home cooking than anything around.
Amanda Hopkins Davis
best thing to do is put a closed sign on "To Go" side......placed order online ...went in on to go side told me I had to get in line only to pick up order ....never had to do this....order wasn't made correctly...as I am in line another lady comes in at "To go" entrance they proceed to tell her to get in line.....she was disabled and wanted to place order without being in line like you do on "To Go side" .......just don't recommend "To go side"never had issue with it ..until today...
Ian Gellis
We each got a vegetable plate.Most of the vegetables were over cooked and too much added salt and sugar. Half of the vegetables were barely warm. Decent portion size though. Overall considering the price it was okay.
James Stanton
Friendliest staff in the world. so helpful, too.
Rev.Jerry Mashek
Good Food and selection. Great service but a little Pricey@
This cafeteria has been in town for years. The food is prepared to give numerous choices to eat. The wait people were clean and came to the table to see if everything was okay and check on your drinks. Food is served hot and fresh so that the dining will be great.
Joy W.
I had just come from a doctor's appt with my knee about 3:00pm and decided to stop and get 2 dinners from S and S. With my knee hurting and throbbing I went to the Express window to order which I have done several times in the past. They were very rude to me and said I had to come inside and walk the line I said I couldn't because of the knee. He said sorry but you have to come in. I left because it was no way I could walk in on this knee today. I was furious because I could see they were not busy at all. I have visited this cafe a lot but I hesitate to stop now. What's the sense of having an Express window if you don't want to help food paying customers?
Geoff Freeland
Food was great. Waitress was great. Line server with the name tag "cowboy" was a total j**** Had a terrible attitude. He needs to be gone. Not the right temperament for this line of work. Won't be back as long as he's working there.
Samantha C.
First I want to say that the food is great and we love going there. I just wish they would remodel the ladies bathroom. The toilet paper holders have needed to be replaced for years and the faucet leaks all the time. One door doesn't even fit in order to lock it. Even though the food and restaurant seem very clean, the bathroom walls around and behind the commodes, could sure use a good Clorox cleaning. I don't like to recommend this place to anyone I know, because of the look of the bathrooms. Makes you think everything is dirty.
Janet Lamb
S&S is a great place to go to get your meat and two. It has a wide variety of meats and vegetables, already prepared for you to select, cafeteria style. The servers greet each customer in such a sweet and friendly way, it made me want to come back just to see them. And the food is delicious, hot and well prepared. If you like fried chicken, this is the place to go. One companion got chicken Tampico, a deep fried chicken breast topped with a spicy queso sauce. And the other got the baked tilapia. And we all got the cheesy squash casserole. All of it was delicious!
Very understaffed and out of some items due to not ordering since they are closing down for good soon. My sever brought napkins and disappeared. She wasn’t working other tables. She never returned to the dining area. I never got a refill. I had a plastic red display they gave me to let the server know I was waiting on an item that wasn’t out of the oven yet and they didn’t want me to hold up the line so this is how they handle it. Since the server never returned, I didn’t get the item. I asked the cashier to take it off my bill and handed her the plastic number as proof, but she refused to take it off and forced me to pay for food I never received due to no fault of my own. She said she would get accused of stealing money and she’s not allowed to change prices but I could get the server to change it. I couldn’t do that because she disappeared, but the cashier said she didn’t have authority to do it. I didn’t eat most of the roast beef because it was too tough to chew. I waited in line for an hour to get my food and 20 minutes to pay. A particular family cut in line in front of everyone and we ended up sitting next to them. We finished quickly due to not being able to chew the roast, but that entire family walked past us while we were in line to pay and they walked out without paying. This was a HORRIBLE experience!
Sad to hear they will be closing their doors soon. My husband and I love coming here. Delicious food and good service. Not very many places like this around anymore.
This was my first time being there but omg the food was on point absolutely delicious, my husband used to go every day on lunch break when he worked at corporate quarters and he's absolutely heartbroken that they are closing the doors for good and he loves the waitress I think her name is Debbie he's told me a lot of good things about her and he hates to not see her anymore ?
Used to go here after church on Sundays with my parents when I was a kid and had not been in a long time. I was surprised at what a good selection they had and I was very happy with the quality of everything we ordered. They have plenty of selections of meats and vegetables and desserts to please just about anyone. Very good home-style cooking. The staff were very accommodating and very nice.
I am a long term customer of S&S (more than 25 years). The typical meal is outstanding and fresh food is bought out in a timely manner. Try the fresh vegetable plate including: collard greens, cabbage, sweet potato casserole, and Mac & Cheese.
My wife and I eat here about once a week when we're in town. It is one of the best restaurants in Knoxville. It is the best restaurant of its kind in Knoxville. I am so afraid that if they don't obtain more business we're going to lose this restaurant. I can never understand how they accomplish what they do. Today we had about five or six different vegetables two salads two meet courses I had iced tea all for about $26 I don't see how they keep the doors open. We love this place butthey need more business come and take a look. It is not what most restaurants serve in Knoxville. It is the only place in townthat you can get a meal here like baked chicken cooked perfectly with vegetables of all kinds maybe 8 to 10 different vegetables several. . different salads, it is more like old-fashioned home cooking than anything around.
best thing to do is put a closed sign on "To Go" side......placed order online ...went in on to go side told me I had to get in line only to pick up order ....never had to do this....order wasn't made correctly...as I am in line another lady comes in at "To go" entrance they proceed to tell her to get in line.....she was disabled and wanted to place order without being in line like you do on "To Go side" .......just don't recommend "To go side"never had issue with it ..until today...
We each got a vegetable plate.Most of the vegetables were over cooked and too much added salt and sugar. Half of the vegetables were barely warm. Decent portion size though. Overall considering the price it was okay.
Friendliest staff in the world. so helpful, too.
Good Food and selection. Great service but a little Pricey@
Restaurantji Recommends
This cafeteria has been in town for years. The food is prepared to give numerous choices to eat. The wait people were clean and came to the table to see if everything was okay and check on your drinks. Food is served hot and fresh so that the dining will be great.
I had just come from a doctor's appt with my knee about 3:00pm and decided to stop and get 2 dinners from S and S. With my knee hurting and throbbing I went to the Express window to order which I have done several times in the past. They were very rude to me and said I had to come inside and walk the line I said I couldn't because of the knee. He said sorry but you have to come in. I left because it was no way I could walk in on this knee today. I was furious because I could see they were not busy at all. I have visited this cafe a lot but I hesitate to stop now. What's the sense of having an Express window if you don't want to help food paying customers?
Food was great. Waitress was great. Line server with the name tag "cowboy" was a total j**** Had a terrible attitude. He needs to be gone. Not the right temperament for this line of work. Won't be back as long as he's working there.
First I want to say that the food is great and we love going there. I just wish they would remodel the ladies bathroom. The toilet paper holders have needed to be replaced for years and the faucet leaks all the time. One door doesn't even fit in order to lock it. Even though the food and restaurant seem very clean, the bathroom walls around and behind the commodes, could sure use a good Clorox cleaning. I don't like to recommend this place to anyone I know, because of the look of the bathrooms. Makes you think everything is dirty.
S&S is a great place to go to get your meat and two. It has a wide variety of meats and vegetables, already prepared for you to select, cafeteria style. The servers greet each customer in such a sweet and friendly way, it made me want to come back just to see them. And the food is delicious, hot and well prepared. If you like fried chicken, this is the place to go. One companion got chicken Tampico, a deep fried chicken breast topped with a spicy queso sauce. And the other got the baked tilapia. And we all got the cheesy squash casserole. All of it was delicious!