Snappy Tomato Pizza

5908 Washington Pike, Knoxville
(865) 474-1909

Recent Reviews

Dionne F.

This location has the best overall customer service experience on Friday April 26, 2024 at 12:45pm. I order two pizzas Togo and they both were hot and delicious. The young man cashier was truly kind and very helpful. He made sure my to go order was perfect.

Cheryl Smith

This place obviously does not drug test. The delivery drivers they have sent recently look to be high AF. They have friends in the car and act like they are casing your house to come back and rob you. The food is ok but the sketchy people they have delivering isn’t worth it. I tried it a couple times and more than one driver has been a problem running into my fence and just driving like an idiot.

Jen Payne

My order came and it was wrong. I called, no answer. I emailed them with no response then emailed again a week later with no response. So I had food I couldn't eat and no one would contact me back. I emailed the corporate customer service twice with pictures of my receipt and pictures of the food that came STILL with no response. Don't order here, it's not worth it. If corporate doesn't care the employees sure won't care either.

Food: 2

Service: 1

Jennifer Payne

My order came and it was wrong. I emailed them once with no response then emailed again a week later with no response. So I had food I couldn't eat and no one would contact me back. I emailed the corporate customer service twice with no response. Don't order here, it's not worth it.

William B

Been coming here every week for the last month! Food is always amazing! Calzone, Cinnabread and cookies are incredible!

Atmosphere: 5

Food: 5

Service: 5

Dot Davis

Great people and great pizza!

Atmosphere: 5

Food: 5

Service: 5

Shalako Morse

Here is another place I enjoyed trying there BBQ pizza, very tasty BBQ sauce indeed..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Pizza

Katrina Ploszay

Snappy is our favorite pizza place, and the food is always great, but our experience today just really took the cake. We called in a delivery order for 2 pizzas. When our pizza was delivered, we were confused as to why we only had one. Our delivery driver was very kind in explaining that it seemed there was a communication issue over the phone, and we only got rung up for one pizza. We understood, and didn't think too much of it because stuff happens. Shortly after, we received a text from Matt at Snappy, letting us know that they were going to drive back out to us to bring us the second pizza that we ordered.We've always had good experiences with this location, but the way that they take care of their customers is just above and beyond, and so much appreciated.

Atmosphere: 5

Food: 5

Service: 5

Sarah Hinton Miazza

Great place, love supporting local business! The cheese flatbread is awesome.

Atmosphere: 5

Food: 5

Service: 5

Thomas Davis

The only thing o don't like is they charge a convenience fey to use your card. Who does that? And who doesn't use a card. But I purposely brought cash so I didn't have to pay it. But where's the convenience in

Atmosphere: 5

Food: 5

Service: 5

William Fairchild

Good pizza and food.

Atmosphere: 5

Food: 5

Service: 5

Justin Maxwell

Delivery driver was obviously on drugs and/or alcohol. Waited 2 hours for delivery and ended up just going to pick up. Everyone inside was rude and smelled of pot. Obviously more than the pizzas are baked here! Never eating here again!

Atmosphere: 1

Food: 1

Service: 1

Peggy Pruitt

Ordered 2 large pizzas. Even though the guy was slammed as he was the only one working; he still was very nice and our pizzas were great.

Eric Polinsky

Pretty good pizza, could be better with the proper training. Expensive? Yeah but what place isn't. The chocolate chip cookie desert disappeared extremely fast

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chocolate Chip Cookie

Aaron F.

Always fast. Always hot. Always great customer service!

Atmosphere: 5

Food: 5

Service: 5

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