Sonic Drive-In

5003 Millertown Pike, Knoxville
(865) 525-9551

Recent Reviews

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Tyriek Lewis

Great place for foot long hot dogs

Atmosphere: 5

Food: 5

Service: 5

Travis Simmons

I ordered a couple of milkshakes for my son and I, both were melted and soupy. The last couple times I’ve been to this location the food quality was not good so I should have known better than to go there. Lesson learned. I won’t be back.

Food: 1

Jose F

actual worst sonic in the area. some of the staff is nice but others have attitude issues and no sense of urgency. it’s sonic not NASA.

Shalako

So tired of ordering from this place and in a hurry cuz i have kids. Then to get home and see it is always one of two things!!! They either didnt get the entire order or they are missing something from the entire order. I havent been there in a while now where the order is just correct!!!. I am in part to blame because I drove away but truth be told do your job and people shouldn't have to verify that you did do your job!!! For that the rating is low because this is an on going thing!!!

Atmosphere: 1

Food: 1

Service: 1

Cody Givens

Placed a mobile order for 3 sonic blasts and waited 25 minutes after arriving in the mobile pickup spot before we finally received them. Meanwhile we saw multiple employees going out to smoke while we waited. This seems to happen more often than not at this location. We’ll be spending our hard earned money elsewhere from now on. If you want your food in a timely manner, don’t visit this location.

Atmosphere: 1

Food: 4

Service: 1

Lori Newell

The smash burger 🍔 is my favorite! The onion rings are crispy and flavorful!!
Our server, Jennifer was the absolute best!! ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Brad Harville

Great slushes

Atmosphere: 3

Food: 1

Service: 3

Lee Keller

Her favorite milk shakea.

Atmosphere: 3

Food: 5

Service: 5

Ivy and the Littles

I ordered lunch for me and my family through the app. I arrived, pulled into stall 3 which (per the photo) you can see is directly in front of the door. I checked into that parking spot on the app. 45 minutes go by and no one brings me my food. They were very busy in the drive thru so I tried to be patient but eventually I’m going to be late to work. I have to wave down a worker to go check on it. He comes back and tells me that a woman came to the door to pick up and because she didn’t speak English they assumed she was me and gave her my order, despite me being parked right there. What’s the point of checking into the stall on the app if workers are going to completely ignore that and just hand my order to whoever walks up? They remade my order and upsized my drinks which was nice, but it took an additional 15 minutes, making my total time spent here an hour.

Service: 1

Cortney Radulescu

Please explain why I waited 17 minutes for two drinks that I preordered on the freaking app. They are horrible with service and getting things out. This location has zero sense of urgency. We had to ask for our drinks in order to get them. I’m curious to know how much longer I would have had to wait for TWO PREPAID DRINKS had we not asked!
This is a recurrent issue here. Not to mention the fact that we come sometimes and the food is cold! Like it’s just been sitting in the window forever. Do better.

Atmosphere: 1

Food: 1

Service: 1

rachel rogers

This has been the worst Sonic I ever been to! My child loved chilli dogs. This place is by the house and every single time we come here it’s 4 people outside smoking. We literally wait 20-30 minutes EVERY TIME for a hot dog! It’s ridiculous as hell! Don’t waste your time going here fr! It’s crazy that you wait so long for ONE thing.

Jen Collins

Food took 30 minutes at Sonic to get to me. And I had ordered ahead to pick up at the booth and still had to wait 30 minutes And then the hamburger was so greasy I was sick the next day.

Atmosphere: 1

Food: 3

Service: 1

Sebastian Mostella

Yall suck at yall job ain’t no way I got here at 530 it’s 545 and only 1 car in front of me all we ordered was drinks I used to work at sonic and I never had anyone waiting like this keep the line moving somebody @ the manager I wanna scrap

Cheyenne Mireles Underwood

Consistently gets orders wrong and you have to wait for an hour for mediocre service and again the wrong order . If you want it corrected you have to wait another good 45 minutes to get it fixed .

Atmosphere: 1

Food: 1

Service: 1

Jack Rogers

Employees out side smoking in plan site of customer extremely long wate time for just drinks

Atmosphere: 1

Food: 1

Service: 1

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