Sonic Drive-In
8475 Kingston Pike, Knoxville
(865) 693-1594
Recent Reviews
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Its all hit or miss on the food quality. How do you burn a corn dog??
Atmosphere: 3
Food: 2
Service: 3
Fast good delivery. But only take one type of payment method
Atmosphere: 4
Food: 4
Service: 4
Repeatedly had terrible experiences at this sonic. Waited 30 minutes for employee to come out to let us know that the slushy machine was broken and then handed us a soda that took five seconds to make. Attempted to call and ask them for a refund for the slushy we paid for but didn’t get and got hung up on. 0/10. Female employee that answered the phone then proceeded to hang up on us - shame on you. If you don’t like your job, work somewhere else.
Great food and staff is super cool and friendly
Atmosphere: 5
Food: 5
Service: 5
Went to this sonic location yesterday evening, my boyfriend and I both ordered a soft pretzel twist with the cheese sauce that comes with it. After eating it, we both got sick and realized the cheese had been expired for 6 months. Do not recommend going to this location as they are not aware of what they’re giving their customers.
Atmosphere: 1
Food: 1
rude workers
Atmosphere: 1
Food: 2
Service: 1
First time and the last time I come here. I had a mobile order at 9:27 and its now 10:00 pm! Im leaving,I want a refund. Never coming back. Before I left i asked for a refund,I had already made up my mind and this long hair kid got a attitude and cursed me out. Im normally a patient person given I've worked retail myself but this was ridiculous.I don't want that kid to lose his job but i do want something said to him.From all the other reviews it's amazing this place is still open.Update: Since you have decided to ignore me and not give me my refund like i have requested. I will be reporting this place to the BBB.
Atmosphere: 1
Food: 1
Service: 1
If these people would listen to the order,pay attention to the order and actually care about the order they might be okay.But they Don't Care!!! Check your order before you leave!!
Food: 2
Recommended dishes: Fries
I would give 0 stars if I could. I waited over 20 minutes for a cherry limeade. (My ice was melting and the drink was flat)
The order taker, Heather, was extremely rude and seemed very rushed and frustrated.
The car hop was not apologetic for the wait. I did say thank you and she said uh huh and walked off.
This is not the first time receiving slow and rude service, I doubt I'll go back.
Do better Sonic!!
Service: 1
I enjoyed it there since at least 3 years ago coming back soon
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't go through the drive thru @ night. Sat waiting for 15 minutes at the speaker box (no other cars at the window) watching a boy with glasses and a pony tail play drums on the counter with a bigger boy. Ended up leaving in frustration. 6 cars were behind me.
Food: 5
Service: 1
One of the worst Sonics I’ve ever encountered. My wife and I recently joked that there is always something wrong when we go there
Pull up today for a drink, credit card machine isn’t working. Lived up to the joke
Atmosphere: 1
Service: 1
Slow as snail's food sucks!!!
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Complete idiots. Had a very order and could not understand it and of course got home and it was wrong. Very rude.
Atmosphere: 1
Food: 1
Service: 1
When we ordered it took forever for the carhop lady to bring the food and the screen on the menu never changed. Then when she brought the food out she acted like she didn't want to be there or work she had no change container around her waist and no tray with salt/ketchup on her.anf when I asked her for ketchup it was like she went to get it and never came back so we left. She was so un professional and didn't seem to know what she was supposed to do. Never going back to this sonic again. I used to work at Sonic so I know what's expected.
Atmosphere: 5
Food: 5
Service: 1
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