Starbucks

7803 Montvue Center Way, Knoxville
(865) 470-9234

Recent Reviews

Adelaide L

Wonderful! Kind sweet man at the front! There was an older woman of which was complaining about everything and he kept smile on his face and handled it very well. Food was wonderful. I highly recommend this location.Kid-friendliness: Brought my daughter and the workers were very kind to her. The building didn’t hold many breakables and was a wonderful environment.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bakery, Dark Chocolate Covered Espresso Beans, Sugar Free Vanilla Latte, Cheese Danish, Ethos Bottled Water, Vanilla Bean Crème Frappuccino Blended Crème, Spinach Feta & Egg White Wrap, Lavender Oatmilk Chill, Blueberry Muffin, Skinnydipped Dark Chocolate Cocoa Almonds, Chicken Maple Butter & Egg Sandwich, Avocado Spread, Spearmint Gum, Double-Smoked Bacon Cheddar & Egg Sandwich

Keely Sage

Slow and the workers are not friendly at all, one guy that works drive through is nice but girls in there not nice.

Atmosphere: 5

Food: 5

Service: 2

Paladin

Addicted to the coffee Frappuccino!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Cheese Danish, Sumatra

Leah Bane

We went in this morning and it was BONKERS, but the three baristas handled the chaos soooo well. They were so kind, friendly to one another, and made drinks as fast as they possibly could. Kudos to this great team for hanging in there during such a busy time.

Atmosphere: 5

Food: 5

Service: 5

Integrity Integrity

Kale egg bites and dark roast coffee. Very freindly kind staff

Atmosphere: 5

Food: 5

Service: 5

Marsha Nidiffer

Ordered ahead on the app, ran inside for a drive break and our order was promptly ready! This is a super busy location but the timing for orders was rather quickly.

Atmosphere: 5

Food: 5

Service: 5

Meg Lobaito

this is the most convenient Starbucks for me, and I actively choose much further locations due to long wait times. 30 min for a line of 8 cars, every time you visit. Not just one off. Great option if you have a lot of time to spare In your day tho!

Juergen Seidl

Good coffee with delicious

Atmosphere: 5

Food: 5

Service: 5

Rebecca Howard

Bathroom was traumatizing. I cried when I got in my car. The order took 10 minutes for a drink not coffee. And no one in line but me. She was rude too. She wears a surgical mask like she’s sick . Go home try again tomorrow.

Atmosphere: 1

Service: 1

Chassidy Handy

20 min + wait time and there’s only 4 cars in line. ?This is not the only time the wait has been ridiculous.Like what are they doing in there making the coffee from scratchEdit: gave another chance and I am stuck in line for over 30 mins with a screaming newborn 3 cars ahead of me

Jo Anderson

Staff are amazing and food is good ?

Atmosphere: 5

Food: 5

Service: 5

Jordan Halvorsen

They close the cafe for no reason at random times

All good things roofing management

Chris is a cool guy he was courteous before servicing me thanking the big group of women for coming in even though they were slightly rude and didn’t say anything back. The entire team is kind. I enjoy coming to the location here over some other

Atmosphere: 5

Food: 5

Service: 5

Vicky Inthaly

Worst service I’ve ever experienced at a Starbucks. The actual store was closed forcing every one through the drive through. We ended up waiting 30 min to get a soy latte and banana loaf. After picking up our drink we realized it was a coffee and not a latte, we walked it up to the window where the window attendant said she couldn’t take the coffee from us nor give us our latte through the window. Instead of offering to bring it out to us she told us we would need to get back in line. Seeing as we just spent $7 for the latte, we got back in line. After another 30 minutes we get our drink, we check the label see that it says soy latter and drive off. But no, after I let the drink cool, I take a sip and find that it isn’t a soy latte but instead a regular latte made with milk. Don’t go to this Starbucks. Worst customer service ever.

Liz Lee

This is a go to spot for me and sometimes my daughter. And although there are several negative reviews in my opinion I love this location. The staff is friendly and always lets you know if there is a wait for drinks. They deal with a plethora of sometimes impatient people that seem to forget that coffee spots can get busy quickly. And no matter how rude the customer they always seem to handle it gracefully. My drinks are always super hot and always taste wonderful. Although I can't say the same for the other locations. I have nothing but great things to say about this staff and location. For how busy it is I would say they keep it pretty clean. Rarely do I see it dirty and that is only if it's crazy busy and they are understaffed as most places are. Patience is a virtue that I feel most don't have. I highly recommend this place. Simply for the reasons stated above and the fact that they handle my sometimes rambunctious kiddo with grace. Don't let the negativity scare you off. ♥️

Atmosphere: 5

Service: 5

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