Starbucks
1235 Phillip Fulmer Way, Knoxville
(865) 974-7376
Recent Reviews
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Slow, 3 employees just standing there talkingNo bakery
Atmosphere: 1
Service: 1
The younger girl with red hair and brown eyes is so rude. I made an order and the moment i walked away she looked at her co-worker and said “SO awkward.” Super unprofessional and insulting. Honestly makes me never want to order in-person again (ESPECIALLY from this location).
Slow service and they have a limited menu. But they do always get my order right!
A tip for y'all: Grubhub takes significantly longer than just waiting in line since they only make 1 GrubHub order for every 10 orders taken at the register. I ordered when my class ended, and people that left my class at the same time as me and just waited in line and ordered at the register got their drinks/food 40 minutes before I finally got my order.Update: today I tried ordering grubhub 45 minutes ahead of time. I arrived at the Starbucks 40 minutes after placing my order, and as I walked in the door, got a notification that my order was cancelled with no explanation. I didn't have time to wait another 45 minutes to get another order, so guess I'm not getting any coffee today.It should not take an hour and a half to get an iced coffee. Do not order from this location.
I asked for a white chocolate frap made with cold brew coffee. I also stated I didn't want the whip creme on top. I was asked by the worker, Cooper, how she was suppose to make it without creme. I was shocked by her question and her attitudeI just didn't want the whip creme on topCooper made need more training in customer service and an attitude adjustment too.
The lady with the black hair and I think she was the manager they're she has attitude problem . She was the most disrespectful person I have ever come across working at UT. I'm a nurse in the hospital and I have to work long hours every day to get treated horribly. If you don't like you're job get a new one.
Delcious and great selection
Fast, convenient, friendly and consistent.
Love Starbucks! Excellent customer service and selection.
Fast, convenient, friendly and consistent.
Restaurantji Recommends
It's nice to have a great cup of coffee looking out at UTs pedestrian bridge and the beautiful campus beyond.
Always busy and depending on the crew working it can take some time to get your coffee.
It's a Starbucks.
This starbucks is not there unless there is a top-secret location that you have to enter through a special hole in the road or a secret door knock to use???
During times when the library is open 24 hours, Starbucks is also open 24 hours. You have to love a college Starbucks.
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