Starbucks

2021 Cumberland Ave, Knoxville
(865) 673-0843

Recent Reviews

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Sarah Wiedenheft

Asked for a caramel frappe and there isn’t a single drop of coffee. Wasn’t mixed, caramel all at the bottom. Thank you for the frozen milk. In a hurry so I couldn’t ask for them to remake it but good lord.

Atmosphere: 3

Food: 1

Service: 2

Fancy Treasure Chest

Crafted Beverage Perfectly Today!! Will definitely return to this location again for more coffee sweet treats! 😃👍

Parking: Limited spots behind building since located downtown and squeezed in between multiple buildings but meter parking is available on streets however it is a super packed area probably most of the time although I'm assuming that last statement.

Kid-friendliness: Absolutely great family atmosphere all around.

Wheelchair accessibility: Unknown

Atmosphere: 5

Food: 5

Service: 5

Nicole Paragon

Came here every day while being in childrens hospital. Very friendly and fast. Enjoyed my experience there.

Atmosphere: 5

Food: 5

Service: 5

Carson Hughs

Food was ok…. A little soggy. Went there after work so a little disappointing on that part. Kat was very nice,remade it, very friendly.

Atmosphere: 5

Food: 3

Service: 5

SJ Floyd

Ordered on the app and picked up at the counter. Store was clean and staff was nice.

Atmosphere: 5

Food: 5

Service: 5

Dustan Creech

Wow. After hours at the children's hospital, I just wanted to grab a drink to go. I walked up to the door at 8:55 and the barista ran over to the door and locked it in my face, and ran back behind the counter without a word. I understand, she may have had a long day, and it closes 9:00...but it isn't hard to open the door and say "sorry, we're closed. Have a great night!" Just be a good human.

Service: 1

Marton Peintler Krivan

First time picking up an online order at the drive thru:
“Hey, I just ordered on the app”
“Okay are you gonna make me guess the name or are you going to tell me”

I feel like a more appropriate response would’ve been to nicely ask for the name. I’ve worked a number of years in hospitality and somehow never felt the need to lash out at random people. This is the type of sass and rudeness you expect at a McDonalds

Service: 1

Linda Groshan

Ordered a plain coffee, just awful, bitter and old. Came over from hospital, should have gone to the cafeteria in the basement 😫

Keenon Hethcoat

Close your drive thru on game day because the idiots that want a cup of coffee back up traffic on the strip!!!!

Atmosphere: 1

Food: 1

Service: 1

Jeremy Spiers

Why would you call yourself a coffee shop or coffee chain and then not brew coffee? It's a little mind-blowing.

That being said, great staff, good location other than parking and if you really really want an expensive sandwich and some beverage that takes five or six words to order, this is your place :-)

Atmosphere: 5

Food: 1

Service: 5

Carson Hammer

I asked for a Carmel ribbon cruch and it's just watery, like they missed some steps. I only had Starbucks a handful of times and I didn't have the name right so I wrote it down as it shows. I told the guy vanilla frappacino blended. (The actual name is Caffè Vanilla Frappuccino Blended Beverage) and he said the vanilla bean, I assumed that was the proper name and just wrote it down wrong and when I got my drink it was completely different then what I have previously got.

Atmosphere: 1

Food: 1

Service: 1

Jack Pazin

Good stop on the way to

Atmosphere: 4

Food: 4

Service: 4

Ginger Terrell

Always consistent

Atmosphere: 5

Food: 5

Service: 5

Chasing Beauty

Always consistent

Atmosphere: 5

Food: 5

Service: 5

Brad

Employees treated the kids great. Friendly and let them give the drink orders.

Atmosphere: 5

Food: 5

Service: 5

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