Starbucks

2021 Cumberland Ave, Knoxville
(865) 673-0843

Recent Reviews

Brad

Employees treated the kids great. Friendly and let them give the drink orders.

Atmosphere: 5

Food: 5

Service: 5

Katie Morse

Out of product. Seems like a basic requirement to keep a business properly stocked.

Service: 2

Marc Lewis

This Starbucks served as an office for me for about 7 years. Good folks.

Atmosphere: 5

Food: 5

Service: 5

mo Loo

Worst location. Spent 45 min in line on Cumberland to turn in parking lot.. please move locations..

Atmosphere: 5

Food: 5

Service: 5

Camille Aranda-Tomas

SONYA DESERVES THE BIGGEST SHOUTOUT!!!!! She was so so sweet and she gave me a new drink on the house when I went back to order a new one after not liking my first one. WE LOVE YOU SONYA ??

Atmosphere: 4

Food: 4

Service: 5

的心臟良好

I came during an off peak hour around 3pm and was disappointed that the terrace area was not clean especially the floor. The staffs could’ve checked carefully and paid attention to the sticky and unclean areas of some of the tables and cleaned them. I understand this may not be possible during rush hour but they had plenty of time. The one who prepared my coffee didn’t seem to have passion with her job and was just in a hurry. I like the location of this Starbucks and the pleasant terrace. Some attention and action to keep it presentable and clean can be done. I’m glad my coffee mocha was good.

Atmosphere: 3

Food: 4

Service: 3

olivia dotson

to the two employees working on feb. 1st at 7pm, i’m glad your gossip sesh was more important than doing the job you get paid for, given that i had to sit at the window for over 15mins waiting on my mobile order that was already ready. by far one of the most disappointing experiences ive had at this

Atmosphere: 1

Food: 4

Service: 1

Cash

I ran into an issue redeeming a coupon on the app. Despite this glitch, the staff at this store still helped me out and gave me my coupon/reward. Great service here. Thanks!

Food: 5

Service: 5

Caleb Miller

Music was

Atmosphere: 3

Food: 4

Service: 1

Will Perez

Staff here is amazing and truly makes my family day better! Will is amazing, Angie (I think that’s her name, sorry) is so sweet, Natalie is delightful and makes our drink fasts. All around a 10 out of 10 for service, food, atmosphere and drink.

Atmosphere: 5

Food: 5

Service: 5

Joseph Sangwa

Jesus Christ Heals.

Atmosphere: 5

Food: 5

Service: 5

Abderrazzak Dabnichi

Somw of the stf just rude as hell i never seen a Starbucks stf with that

Service: 1

Elizabeth Campbell

Best Starbucks I’ve been to! The workers are consistently very kind and attentive and the lines always move incredibly quickly.

Atmosphere: 5

Food: 5

Service: 5

Cæn Ang

Headspace still from an international flight, had to work remote due to ghastly opening semester parking and needed coffee. Kit was wonderful and understanding. All while juggling a queue of cars out into the street. Hope Corporate appreciates you all.

Jaida Thomas

Very horrible energy, I went August 16 @5:30pm. Wouldn’t take 2 orders at the window so I had to go inside, then they take forever to complete my order inside although there was nobody in the drive through line. People going through drive through after me are getting their drinks before me. Very negative energy from staff & got my drink with barely any whip cream to top it all off…. Usually people here are so nice but not these.

Atmosphere: 1

Food: 3

Service: 2

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