Steak 'n Shake

University of Tennessee, 1502 Cumberland Ave, Knoxville
(865) 974-4111

Recent Reviews

Hudson Wooton

Waited 30 minutes (it was not crowded) for a burger whose patties were burnt to a crisp.

Google user

They're always so freaking slow!!!!! And gossiping instead of working. They never have the vol shake even though it's on the menu!

Megan Bourque

They're always so freaking slow!!!!! And gossiping instead of working. They never have the vol shake even though it's on the menu!

Atmosphere: 3

Food: 4

Service: 1

Farzin

Their prices have gone up, but quality went lower

Bench Sharpnel

gregory, do you see the small vent on the floor? have you ever heard of among us gregory? you need to vent. i know itll be hard for you to be sus, but i know you can do it

Andrew Isaacson

Awful waited an hour for my food they forgot to give me when it was ready so when i finally got it it was cold. refused to make it right after. their incompetence is the reason i will never support $15 an hour minimum wage bc they dont deserve it.

Toni Adams

I ordered a patty melt through starship, was told they were slammed so it wold take longer , an hour after ordering, my food arrives cold and greasy! I'm a couple buildings away from Student Union , it should have been warm at least

Patrick Milliken

gregory, do you see the small vent on the floor? have you ever heard of among us gregory? you need to vent. i know itll be hard for you to be sus, but i know you can do it

Ave's Favs

They have rang up the food orders wrong to make it cost dining dollars rather than meal swipe equivalency. The food is never warm, and it takes forever for a shake. When asking for a condiment or drink cup they all look at you, knowing you're at the desk for something but it takes a while for service. I have given the place a few chances but it is safe to say that with no change I won't come back.

Aaron McKinney

Certain staff members are rude to customers, and we waited roughly 10 minutes for a single, ordinary shake when there was nobody else in line. Our food was served barely above room temperature and the staff could be heard cursing in front of customers. While this is only from my last visit, previous visits have been below acceptable and this was the final straw for leaving a harsh review.

Leon Humphrey Sr.

Good burgers

Paula Morrow

Food was awful fries were cold n our order was all wrong. Never eat there again

M.F. K.

Lack of service indoorsThey will never again see me as a customer as long as they keep their dining room closed to the public. Drive-throughs are a waste of time and a waste of gas.

Cody Ward

An okay restaurant is one I can see myself returning to at some point. Because the wait for a burger is so long, I have to say it's not worth it. This was during peak hours I must stress. The food, while hot, was underwhelming. If I went during the slower times, gotten my burger in a timely fashion, I would have given it three stars at average.

Lance Chugg

Friendly! Tasty! We loved the Big Orange shake!

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