I ordered my favorite sandwich which is always good regardless of where I get it but I asked for no peppers no onions and to have it toasted when it got out of the toaster I was gonna put stuff on it but then she just cut it and tapped it and before she was even wrapping it I tried to ask her to wait so I could put stuff on it and she literally just ignored me and said hold on
Atmosphere: 3
Food: 1
Service: 1
Mike Boudreau
My wife ordered me a footlong steak and cheese with peppers and onions to have delivered to my work for lunch. To think there are folks that work at a place that makes food for people that cannot get out and get what I got is behind frustrating. Basically I got bread. This pisses me off to no end that our fast food places have gone so far down hill, it's not funny. We work hard for our money, and some times you just can't get away from work to get anything or, you're so busy you forget your lunch, so you order out. The people that put my sandwich together needs to learn how to do their jobs. Never again, will I ever, go to this Subway again. Lesson learned!
Atmosphere: 1
Food: 1
Service: 1
Jenny
Went here get sandwich today 350 stood in line 10 min listening to employee on phone speaker phone sitting on whitechair in front of register talking about her druck habit criminal convictions court dates past offenses all while there one girl making sandwiches by herself...there was 6 people in line three left the lady was walking around on speaker phone loud voice behind counter and back room all while looking at customers and one employee working not offering to help....left went socer taco way better ...such embarrassment for employee and management I see why this bad subway location
Atmosphere: 1
Food: 1
Service: 1
Dany Still
I regret to inform you that my recent visit to Subway was nothing short of a nightmare. Let me break down the horror show that unfolded before my very eyes:Firstly, the employees seemed to have received their training from a textbook titled "How to Be Incompetent and Disinterested 101." It was abundantly clear that they couldn't care less about the quality of their service or the satisfaction of the customers. They were more interested in checking their phones than fulfilling orders.Secondly, I searched high and low for any sign of management, but it seemed like they were playing a game of hide-and-seek that they never intended to finish. It was like the blind leading the blind, except in this case, they were all lost and stumbling around in the dark.Thirdly, let's talk about the ingredients. I'm not sure if they were aiming for "subpar" as a selling point, but if they were, they nailed it. The vegetables looked like they had been sitting out since the Stone Age, and the meat... well, let's just say I've seen more appetizing options at a gas station.But the pièce de résistance came when one of the employees decided it was appropriate to scratch an itch in the most inappropriate of places – yes, you guessed it – between his buttocks. I nearly lost my lunch right then and there.As if all of that wasn't enough, the cherry on top of this disaster sundae was the customer service. Rude doesn't even begin to cover it. It was like they were actively trying to discourage people from ever setting foot in the store again.And to add insult to injury, this sorry excuse for a Subway is located in a supposedly "good" part of town. I can't help but wonder what horrors await those who venture into the less desirable areas.In conclusion, unless you have a masochistic streak or a desire to subject yourself to the seventh circle of fast food hell, steer clear of this Subway at all costs. You'll thank me later. Or maybe not, because you'll be too traumatized to form coherent sentences.
Atmosphere: 5
Food: 1
Service: 1
Jaymo Jangles
I recently visited this Subway location and was utterly disappointed by the quality of their sandwiches. The bread was shockingly hard and stale, leaving a unpleasant taste in my mouth with every bite. Moreover, the smell of mold emanating from the bread was unmistakable, making the entire experience unappetizing.To add insult to injury, the meat portions were pitifully small, barely filling half of the sandwich compared to other Subway locations in the area. It felt like a sad excuse for a meal, leaving me hungry and dissatisfied.Overall, I would strongly advise against visiting this Subway branch unless you have a strong affinity for disappointment and subpar sandwiches.
Atmosphere: 2
Food: 1
Service: 1
Erwin Raeth
Totally disgusting. One person there, he got the order wrong and appeared to be under the influence of an illegal substance. This location only has one star reviews and management is not doing anything about it. Subway should enforce their brand standards and close this location.
Atmosphere: 1
Food: 1
Service: 1
Rain Love
It's sad that my baby in children's hospital and my husband and I order online just to get there today at 6 something for the guy to be rude and say he didn't get the order and just kept telling hurry up I'm busy so we didn't get anything need new workers
Kelly Y
Worst Subway in Knoxville! This Subway is consistently OUT of everything and an absolute mess. I only go in there when I am in a pinch on time for lunch and I regret it each and every time. Finally, I decided to write this review in hopes of this reaching some of the owners - where you guys at?? Today is just one example.. I took a late lunch around 2pm. There was only one employee working, poor guy, no management to be found, and it looked like a bomb went off behind the line. Red flags everywhere, no veggies, meats, cheeses, chips, drinks or napkins stocked (they had a roll of bathroom paper napkins on the counter to use.. really?). While I was there, 3 people actually walked back out without ordering. I ended up with a questionable meatball sandwich (it was the last meatballs in the container). I honestly should have walked out without ordering, but like I said was in a pinch and needed something fast. This location definitely needs help.
Atmosphere: 1
Food: 1
Service: 1
Debbie Hilliard
This Subway used to be really good, but I have made my last visit there!! Waited almost 45 for a mobile order; when I finally got it, the bread was hard as a rock and the ingredients were less than desirable! There were no drinks in the cooler, the tea machine was disgusting, and the fountain drinks were mostly out. The manager may want to shut down and revamp and clean up!!
Atmosphere: 1
Food: 1
Service: 1
David Lambert
Worst Subway I have ever been too. The place stunk. The lady making my food didn't change gloves after handling money. No customer service skills. The whole crew was horrible.
One worker and he was on the phone for probably 10 minutes before finally taking my order. If I could give service zero stars I would.
Atmosphere: 1
Food: 2
Service: 1
linda jackson
walked in the store and was instantly hit with a bad stench. There was one guy working and when I approached the counter I realized it was him. I tried to not think too much of it because i'm not quick to judge but as I was telling him my order I saw him reach in his pants near his buttocks. When I asked him what he just did he started yelling at me “do you want the sandwich or not mother******” and then started mumbling something to himself. I instantly left in disbelief and fear and I am so confused on how he was even hired there because this is unacceptable and disgusting.
Atmosphere: 1
Food: 1
Service: 1
Brian Brockman
Just went here. Ordered double meat through the app. Got back to the office and only got single meat and the bread was stale. Marking this Subway off my list.
Atmosphere: 2
Food: 2
Service: 1
Winter Summers
First off, the crew running the store are excellent. They make sandwiches however you ask in a timely manner. I have absolutely no complaints there; the problem is the new manager. I have watched in just a few days the quality take a hit. They got a new toaster which doesn't toast the sandwiches right, is slower, looks worse, and takes up more space. They also set out more vegetables which means they are warmer and less fresh than if they had been in the fridge. This manager only staffs one person in the evening which is ridiculous. On lively nights in Market Square there is way more foot traffic and more people coming to the store than one person could possibly handle, not to mention having to also prepare online order and clean the store. I think it is totally absurd to only staff one person in the store at night, and it is cruel of the manager to do so. Also, I heard the new manager doesn't feed her employees and makes them pay to eat there which is just wrong.
Atmosphere: 1
Food: 1
Service: 1
Bryan Mahoney
Apparently this 1 rating won't change anything. I was Tuesday Jazz night and they were out of most everything. To top it off it was run by teens who could care less. Subway... GOOD LUCK WITH THIS FRANCHISE! ???
I ordered my favorite sandwich which is always good regardless of where I get it but I asked for no peppers no onions and to have it toasted when it got out of the toaster I was gonna put stuff on it but then she just cut it and tapped it and before she was even wrapping it I tried to ask her to wait so I could put stuff on it and she literally just ignored me and said hold on
Atmosphere: 3
Food: 1
Service: 1
My wife ordered me a footlong steak and cheese with peppers and onions to have delivered to my work for lunch. To think there are folks that work at a place that makes food for people that cannot get out and get what I got is behind frustrating. Basically I got bread. This pisses me off to no end that our fast food places have gone so far down hill, it's not funny. We work hard for our money, and some times you just can't get away from work to get anything or, you're so busy you forget your lunch, so you order out. The people that put my sandwich together needs to learn how to do their jobs. Never again, will I ever, go to this Subway again. Lesson learned!
Atmosphere: 1
Food: 1
Service: 1
Went here get sandwich today 350 stood in line 10 min listening to employee on phone speaker phone sitting on whitechair in front of register talking about her druck habit criminal convictions court dates past offenses all while there one girl making sandwiches by herself...there was 6 people in line three left the lady was walking around on speaker phone loud voice behind counter and back room all while looking at customers and one employee working not offering to help....left went socer taco way better ...such embarrassment for employee and management I see why this bad subway location
Atmosphere: 1
Food: 1
Service: 1
I regret to inform you that my recent visit to Subway was nothing short of a nightmare. Let me break down the horror show that unfolded before my very eyes:Firstly, the employees seemed to have received their training from a textbook titled "How to Be Incompetent and Disinterested 101." It was abundantly clear that they couldn't care less about the quality of their service or the satisfaction of the customers. They were more interested in checking their phones than fulfilling orders.Secondly, I searched high and low for any sign of management, but it seemed like they were playing a game of hide-and-seek that they never intended to finish. It was like the blind leading the blind, except in this case, they were all lost and stumbling around in the dark.Thirdly, let's talk about the ingredients. I'm not sure if they were aiming for "subpar" as a selling point, but if they were, they nailed it. The vegetables looked like they had been sitting out since the Stone Age, and the meat... well, let's just say I've seen more appetizing options at a gas station.But the pièce de résistance came when one of the employees decided it was appropriate to scratch an itch in the most inappropriate of places – yes, you guessed it – between his buttocks. I nearly lost my lunch right then and there.As if all of that wasn't enough, the cherry on top of this disaster sundae was the customer service. Rude doesn't even begin to cover it. It was like they were actively trying to discourage people from ever setting foot in the store again.And to add insult to injury, this sorry excuse for a Subway is located in a supposedly "good" part of town. I can't help but wonder what horrors await those who venture into the less desirable areas.In conclusion, unless you have a masochistic streak or a desire to subject yourself to the seventh circle of fast food hell, steer clear of this Subway at all costs. You'll thank me later. Or maybe not, because you'll be too traumatized to form coherent sentences.
Atmosphere: 5
Food: 1
Service: 1
I recently visited this Subway location and was utterly disappointed by the quality of their sandwiches. The bread was shockingly hard and stale, leaving a unpleasant taste in my mouth with every bite. Moreover, the smell of mold emanating from the bread was unmistakable, making the entire experience unappetizing.To add insult to injury, the meat portions were pitifully small, barely filling half of the sandwich compared to other Subway locations in the area. It felt like a sad excuse for a meal, leaving me hungry and dissatisfied.Overall, I would strongly advise against visiting this Subway branch unless you have a strong affinity for disappointment and subpar sandwiches.
Atmosphere: 2
Food: 1
Service: 1
Totally disgusting. One person there, he got the order wrong and appeared to be under the influence of an illegal substance. This location only has one star reviews and management is not doing anything about it. Subway should enforce their brand standards and close this location.
Atmosphere: 1
Food: 1
Service: 1
It's sad that my baby in children's hospital and my husband and I order online just to get there today at 6 something for the guy to be rude and say he didn't get the order and just kept telling hurry up I'm busy so we didn't get anything need new workers
Worst Subway in Knoxville! This Subway is consistently OUT of everything and an absolute mess. I only go in there when I am in a pinch on time for lunch and I regret it each and every time. Finally, I decided to write this review in hopes of this reaching some of the owners - where you guys at?? Today is just one example.. I took a late lunch around 2pm. There was only one employee working, poor guy, no management to be found, and it looked like a bomb went off behind the line. Red flags everywhere, no veggies, meats, cheeses, chips, drinks or napkins stocked (they had a roll of bathroom paper napkins on the counter to use.. really?). While I was there, 3 people actually walked back out without ordering. I ended up with a questionable meatball sandwich (it was the last meatballs in the container). I honestly should have walked out without ordering, but like I said was in a pinch and needed something fast. This location definitely needs help.
Atmosphere: 1
Food: 1
Service: 1
This Subway used to be really good, but I have made my last visit there!! Waited almost 45 for a mobile order; when I finally got it, the bread was hard as a rock and the ingredients were less than desirable! There were no drinks in the cooler, the tea machine was disgusting, and the fountain drinks were mostly out. The manager may want to shut down and revamp and clean up!!
Atmosphere: 1
Food: 1
Service: 1
Worst Subway I have ever been too. The place stunk. The lady making my food didn't change gloves after handling money. No customer service skills. The whole crew was horrible.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
One worker and he was on the phone for probably 10 minutes before finally taking my order. If I could give service zero stars I would.
Atmosphere: 1
Food: 2
Service: 1
walked in the store and was instantly hit with a bad stench. There was one guy working and when I approached the counter I realized it was him. I tried to not think too much of it because i'm not quick to judge but as I was telling him my order I saw him reach in his pants near his buttocks. When I asked him what he just did he started yelling at me “do you want the sandwich or not mother******” and then started mumbling something to himself. I instantly left in disbelief and fear and I am so confused on how he was even hired there because this is unacceptable and disgusting.
Atmosphere: 1
Food: 1
Service: 1
Just went here. Ordered double meat through the app. Got back to the office and only got single meat and the bread was stale. Marking this Subway off my list.
Atmosphere: 2
Food: 2
Service: 1
First off, the crew running the store are excellent. They make sandwiches however you ask in a timely manner. I have absolutely no complaints there; the problem is the new manager. I have watched in just a few days the quality take a hit. They got a new toaster which doesn't toast the sandwiches right, is slower, looks worse, and takes up more space. They also set out more vegetables which means they are warmer and less fresh than if they had been in the fridge. This manager only staffs one person in the evening which is ridiculous. On lively nights in Market Square there is way more foot traffic and more people coming to the store than one person could possibly handle, not to mention having to also prepare online order and clean the store. I think it is totally absurd to only staff one person in the store at night, and it is cruel of the manager to do so. Also, I heard the new manager doesn't feed her employees and makes them pay to eat there which is just wrong.
Atmosphere: 1
Food: 1
Service: 1
Apparently this 1 rating won't change anything. I was Tuesday Jazz night and they were out of most everything. To top it off it was run by teens who could care less. Subway... GOOD LUCK WITH THIS FRANCHISE! ???