Jacob’s customer service is outstanding and very friendly. Promote asap!
Service: 5
David Ward
Friendly service and made suggestions that gave us a good deal.
Service: 5
Emma Hunt
Jakob’s personality and sandwiches 10/10. Needs a promotion
Atmosphere: 5
Food: 5
Service: 5
Luke Poff
Horrible service.
kaitlin usry
This subway closes early almost every single day. Can never catch them after 8:55pm (close at 9:30).
Atmosphere: 1
Food: 3
Service: 1
Tim Conley
This location is a ripoff, I paid for an order on the app and wasn't able to get there attention from the there horse playing in the back room. I never received my order but was charged for it. That's a passive robbery. I reached out to corporate but they don't care either. I guess since people get robbed on the subway in New york, we get robbed by subway everywhere else.i hope theyre not surprised when people get even.
Destiny Robbins
I ordered lunch for a coworker and myself today via Door Dash. I was not happy and will not be back to this location.The driver brought the wrong order and it was 2 foot longs so full the bag was starting to rip. Well she goes back (as I am 2 blocks down from this Subway), and brings me back the most absurd and pathetic sandwiches I have ever seen. They were so small, we thought that maybe they messed up again....My coworker ordered the vegan patties, but received the veggie delight (which costs less than the the vegan patties), and BOTH of our sandwiches were essentially roll ups with almost nothing in them except the tiny bread they gave us. They weren't even 2" wide, were incorrect, and absolutely not worth $8 each.I understand you may be short staffed & it's not necessarily your fault the driver took the wrong order, but this is ridiculous and is the 3rd time I've had issues with this location with or without Door Dash. Do better for the people who will continue to visit your location.I am so frustrated.
Atmosphere: 1
Food: 1
Service: 1
Victoria Glatz
I have to say over priced and not worth it!! Been years since I walked in a subway and unfortunately I’m not happy with quality cause it’s 630 pm on a Thursday they break down and put brown lettuce on our subs yuck!!! For sure over priced!!!! Sadly will never return to any subways ? and sorry we will be going to another sub place
Atmosphere: 2
Food: 1
Service: 4
Jennifer Ann Morrow
Food is what you expect so no complaints. But deciding to blast music after we sit down to eat and putting the AC on doesn’t make you want to eat there…or ever come
Atmosphere: 2
Food: 4
Service: 4
micahel burchett
Well, I have visited this subway quite a bit, and I'm never disappointed with the lady that normally is there. But this night was different a sandwich artist named Kayla was there sitting in the dining room on her phone and didn't look happy to have people walk in at 6:50 on a Wednesday. Making the first sandwich I asked for bacon to be added , she didn't reply and started on the next one I asked a second time and I got a very quick and hateful toned response of "I'm getting it" . This made myself very uncomfortable and I had my husband finish the order and pay. We did dine in since we didn't want our food to be cold and she went right back to sitting in the dining room watching videos loud enough for us to hear. First bite sandwich is cold and was just over all disappointed in this experience. If you don't like what you do don't do it and find another job kayla.
Only one person working. Took her an hour to buiñd 7 foot longs and two pizzasAttitude was awful. She said she "was ready to walk out that back door.We will not be back.
Atmosphere: 3
Food: 4
Service: 1
Amanda Richardson
So, the gentleman that took care of me was nice, but seemed to not want to be there. Someone didn't show up on time. The bread was honestly pretty hard.
Atmosphere: 2
Food: 2
Service: 2
RED NECK
Horrible customer service, the woman behind the counter had a attitude and was I guess upset to have to make 3 subs 7 mins before they closed, and she said I had one min to decide or she was closing and I wasn't getting anything cause her computer shuts off at 9:30 even tho i told her it's 9:24 and she really tried to tell me it was 9:29 which was a lie!!! And then I asked her don't yal close at 9:30 as it says on the door and counter, her response was I had one min or nothing and I said it's 9:24 and she said Its not you have one min or nothing. I said nevermind I'll just take my business somewhere else! A place were customers are treated with respect and not with hateful attitude about doing the job they decided to work at. I have been dealing with subway for year's a long time and have never been treated like this before at subway. I doubt this will even be noticed subway because if subway is ok with her work and customer service then I have the feeling that they know how she is.
High5 Knoxville
3 different orders from grubhub and all sandwiches were wrong, today was the final straw. They sent me an Ice Cold Philly Cheese Sandwich. If they are too busy in store to make sure delivery items are correct maybe you should concentrate on in-store sales only. For those that work and cant leave delivery is all we have, Paying a delivery fee for cold or wrong food is Garbage. And yes, it was Grubhub from this Subway in Bearden.
Jacob’s customer service is outstanding and very friendly. Promote asap!
Service: 5
Friendly service and made suggestions that gave us a good deal.
Service: 5
Jakob’s personality and sandwiches 10/10. Needs a promotion
Atmosphere: 5
Food: 5
Service: 5
Horrible service.
This subway closes early almost every single day. Can never catch them after 8:55pm (close at 9:30).
Atmosphere: 1
Food: 3
Service: 1
This location is a ripoff, I paid for an order on the app and wasn't able to get there attention from the there horse playing in the back room. I never received my order but was charged for it. That's a passive robbery. I reached out to corporate but they don't care either. I guess since people get robbed on the subway in New york, we get robbed by subway everywhere else.i hope theyre not surprised when people get even.
I ordered lunch for a coworker and myself today via Door Dash. I was not happy and will not be back to this location.The driver brought the wrong order and it was 2 foot longs so full the bag was starting to rip. Well she goes back (as I am 2 blocks down from this Subway), and brings me back the most absurd and pathetic sandwiches I have ever seen. They were so small, we thought that maybe they messed up again....My coworker ordered the vegan patties, but received the veggie delight (which costs less than the the vegan patties), and BOTH of our sandwiches were essentially roll ups with almost nothing in them except the tiny bread they gave us. They weren't even 2" wide, were incorrect, and absolutely not worth $8 each.I understand you may be short staffed & it's not necessarily your fault the driver took the wrong order, but this is ridiculous and is the 3rd time I've had issues with this location with or without Door Dash. Do better for the people who will continue to visit your location.I am so frustrated.
Atmosphere: 1
Food: 1
Service: 1
I have to say over priced and not worth it!! Been years since I walked in a subway and unfortunately I’m not happy with quality cause it’s 630 pm on a Thursday they break down and put brown lettuce on our subs yuck!!! For sure over priced!!!! Sadly will never return to any subways ? and sorry we will be going to another sub place
Atmosphere: 2
Food: 1
Service: 4
Food is what you expect so no complaints. But deciding to blast music after we sit down to eat and putting the AC on doesn’t make you want to eat there…or ever come
Atmosphere: 2
Food: 4
Service: 4
Well, I have visited this subway quite a bit, and I'm never disappointed with the lady that normally is there. But this night was different a sandwich artist named Kayla was there sitting in the dining room on her phone and didn't look happy to have people walk in at 6:50 on a Wednesday. Making the first sandwich I asked for bacon to be added , she didn't reply and started on the next one I asked a second time and I got a very quick and hateful toned response of "I'm getting it" . This made myself very uncomfortable and I had my husband finish the order and pay. We did dine in since we didn't want our food to be cold and she went right back to sitting in the dining room watching videos loud enough for us to hear. First bite sandwich is cold and was just over all disappointed in this experience. If you don't like what you do don't do it and find another job kayla.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Vegetarian options: Lots of veggies
Recommended dishes: Roast Beef
Only one person working. Took her an hour to buiñd 7 foot longs and two pizzasAttitude was awful. She said she "was ready to walk out that back door.We will not be back.
Atmosphere: 3
Food: 4
Service: 1
So, the gentleman that took care of me was nice, but seemed to not want to be there. Someone didn't show up on time. The bread was honestly pretty hard.
Atmosphere: 2
Food: 2
Service: 2
Horrible customer service, the woman behind the counter had a attitude and was I guess upset to have to make 3 subs 7 mins before they closed, and she said I had one min to decide or she was closing and I wasn't getting anything cause her computer shuts off at 9:30 even tho i told her it's 9:24 and she really tried to tell me it was 9:29 which was a lie!!! And then I asked her don't yal close at 9:30 as it says on the door and counter, her response was I had one min or nothing and I said it's 9:24 and she said Its not you have one min or nothing. I said nevermind I'll just take my business somewhere else! A place were customers are treated with respect and not with hateful attitude about doing the job they decided to work at. I have been dealing with subway for year's a long time and have never been treated like this before at subway. I doubt this will even be noticed subway because if subway is ok with her work and customer service then I have the feeling that they know how she is.
3 different orders from grubhub and all sandwiches were wrong, today was the final straw. They sent me an Ice Cold Philly Cheese Sandwich. If they are too busy in store to make sure delivery items are correct maybe you should concentrate on in-store sales only. For those that work and cant leave delivery is all we have, Paying a delivery fee for cold or wrong food is Garbage. And yes, it was Grubhub from this Subway in Bearden.
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