The only issue I had was that my coupon didn't work and I went out to the car and had to download the app. I can't afford to eat out anymore without some kind of discount.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subway Club
Chance Beck
This is a good store in the way that the employees are very dedicated. Every person I've had serve me here has been nothing but courteous and kind. However, it's obvious they're being overworked with shifts being under-staffed. The employees are keeping such a positive attitude and always being helpful while they're having to serve these long lines of customers, in a process that needs two people minimum to be time effective. Please schedule more workers so they can use their energy to keep being so helpful and kind
Atmosphere: 2
Food: 4
Service: 5
Tim Carpenter
I want to say this is one of the best Sub Way restaurants I've ever been to the lady and man that was working there was on top of everything from having the dining room clean to having the bar area where they perpair the food stocked I will keep coming back to this Sub
On Monday July 15, I had the worst sandwich I've ever eaten from this firehouse subs! I think it may have started at the register. The cashier may not have listened to well, The wrong bread,cold meat, sloppy, sloppy,. You could not eat without wearing. Then I spent some time in the restroom Stomach, sweats, and bed. Not a good time. Ray English
Atmosphere: 1
Food: 1
Service: 2
Larry Mc Afee
Great service!
Atmosphere: 4
Food: 4
Service: 5
Jamesha Lang
I’ve been an employee for subway for months now, working shifts alone and showing the out most respect to customers. I was let go for leaving the store early, then the district text me saying I was being put in the system for theft.. she gave no proof, until I found out the manager and her daughter lied and said I took their tip money, I have proof and witnesses and trying to get ahold of someone, because as usual it’s unprofessional between the manager and district. A lot of discrimination against certain employees it’s okay for the daughter to take food, tips, etc, but if another employee does it they get in trouble.
Atmosphere: 1
Food: 1
Service: 1
Amanda Dub
Terrible service. Made me sit and wait to make my sandwich, didn't even have the bread that I requested. Horrible
Atmosphere: 1
Food: 1
Service: 1
Henry Southworth
Great food (as always), but the staff was really nice as well! All the tables were clean and the restrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cecina, Sweet Onion Chicken Teriyaki, Cookies, Wrap Platter, Turkey and Ham Sandwich Platter Large, Veggie Patty, Tuna, Spicy Italian Melt Footlong Melt, Italian B M T Melt Footlong Melt, Chicken & Bacon Ranch Footlong Regular Sub, Salads, Monster Submarine Sandwich, Baked Lay's Chips, Pizza, Subway Club Sandwich, Spicy Italian Footlong Pro Double Protein, Grilled Chicken, Roast Beef, Sweet Onion Chicken Teriyaki Footlong Pro Double Protein, Steak & Cheese Melt Footlong Melt
They never answer the phones I been calling for the past week trying to see where my w2 will be going and haven’t got a answer yet call at least 10 times a day
justice williams
1/8/24 7:30 I never leave reviews, but I went in and these two ladies were so sweet and welcoming and they had very good energy in the place! Probably the best experience I’ve ever had in any food place!
Atmosphere: 5
Food: 5
Service: 5
Steve
12-17-23 I almost made the decision to not eat here. The woman was very rude was telling another customer in front of us that she was by herself and that they(us and the other customers) could wait they'll get over it. I'd like the owner to please respond to this
Atmosphere: 1
Food: 5
Service: 1
Peanut
I don't usually review but since I can speak about the Knoxville, TN location and the Phila, Penn location, I need to speak about my experiences with both. I'm a avid subway hoagie eater. I can't say for sure but it also seems that the Knoxville location does not want people to see what is being put on there sandwiches at the first station. There is a hood blocking so you can't see if you are getting the right amount of tuna or meatballs on your bread. Once it gets to the second person, then you see that there is barely anything on your bread. Subway store #1552-0 3121 N. Broadway, that is where I was today. I also have been to the location inside a store called Weigel's 1325 N. Cherry St. I said never again until I go back to Philly, but a relative ask me to go to one. I said is this store different? I told her of my horror from the 1325 N. Cherry St location. I wentto the Broadway location and it was the same thing. I even told them to keep the meatball sandwich because I am so sure there was only sauce on the bread. I saw no meatballs and I did say something to the people working who were making the sandwiches. I left the meat sauce sandwich behind and then took a look at the "Tuna" sandwich. There was barely any tuna on the bread. The bread was so much than the tuna, it's all you saw was bread. I said something to them and they said, " it's four scoops"! I handed the bag back to them to take a look and see, you could barely see any tuna on the sandwich at all. I'm for sure that I will never eat at the subway in Knoxville Tennessee. I've now had two visits to the restaurant it's intentional, do not put anything if you can get away with it on the bread. I remember when subway got started and the sandwiches were so delicious and packed with toppings. In Philly, I get a lot of subway sandwiches and they are so overflowing with toppings, I can make a second sandwich out of it. I can't say anything bad about the subway on 9th and Chestnut. The people are nice, and make a very good sandwich. I've had sandwiches from other locations and they are also good. Subway in Knoxville, good luck if you are here for what ever horrible reason but stay as far away from these locations unless you just want to bite into bread! I also saw a lady cough, the other was constantly rubbing the sweat off her head. These were the ones making the sandwiches. I tried to upload a picture but it's given me an error message. NEVER AGAIN!
Rude no customer service no manager
The only issue I had was that my coupon didn't work and I went out to the car and had to download the app. I can't afford to eat out anymore without some kind of discount.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subway Club
This is a good store in the way that the employees are very dedicated. Every person I've had serve me here has been nothing but courteous and kind. However, it's obvious they're being overworked with shifts being under-staffed. The employees are keeping such a positive attitude and always being helpful while they're having to serve these long lines of customers, in a process that needs two people minimum to be time effective. Please schedule more workers so they can use their energy to keep being so helpful and kind
Atmosphere: 2
Food: 4
Service: 5
I want to say this is one of the best Sub Way restaurants I've ever been to the lady and man that was working there was on top of everything from having the dining room clean to having the bar area where they perpair the food stocked I will keep coming back to this Sub
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Cookies, Chocolate Chip Cookie
On Monday July 15, I had the worst sandwich I've ever eaten from this firehouse subs!
I think it may have started at the register.
The cashier may not have listened to well,
The wrong bread,cold meat, sloppy, sloppy,.
You could not eat without wearing.
Then I spent some time in the restroom
Stomach, sweats, and bed.
Not a good time.
Ray English
Atmosphere: 1
Food: 1
Service: 2
Great service!
Atmosphere: 4
Food: 4
Service: 5
I’ve been an employee for subway for months now, working shifts alone and showing the out most respect to customers. I was let go for leaving the store early, then the district text me saying I was being put in the system for theft.. she gave no proof, until I found out the manager and her daughter lied and said I took their tip money, I have proof and witnesses and trying to get ahold of someone, because as usual it’s unprofessional between the manager and district. A lot of discrimination against certain employees it’s okay for the daughter to take food, tips, etc, but if another employee does it they get in trouble.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Made me sit and wait to make my sandwich, didn't even have the bread that I requested. Horrible
Atmosphere: 1
Food: 1
Service: 1
Great food (as always), but the staff was really nice as well! All the tables were clean and the restrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cecina, Sweet Onion Chicken Teriyaki, Cookies, Wrap Platter, Turkey and Ham Sandwich Platter Large, Veggie Patty, Tuna, Spicy Italian Melt Footlong Melt, Italian B M T Melt Footlong Melt, Chicken & Bacon Ranch Footlong Regular Sub, Salads, Monster Submarine Sandwich, Baked Lay's Chips, Pizza, Subway Club Sandwich, Spicy Italian Footlong Pro Double Protein, Grilled Chicken, Roast Beef, Sweet Onion Chicken Teriyaki Footlong Pro Double Protein, Steak & Cheese Melt Footlong Melt
Very delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They never answer the phones I been calling for the past week trying to see where my w2 will be going and haven’t got a answer yet call at least 10 times a day
1/8/24 7:30 I never leave reviews, but I went in and these two ladies were so sweet and welcoming and they had very good energy in the place! Probably the best experience I’ve ever had in any food place!
Atmosphere: 5
Food: 5
Service: 5
12-17-23 I almost made the decision to not eat here. The woman was very rude was telling another customer in front of us that she was by herself and that they(us and the other customers) could wait they'll get over it. I'd like the owner to please respond to this
Atmosphere: 1
Food: 5
Service: 1
I don't usually review but since I can speak about the Knoxville, TN location and the Phila, Penn location, I need to speak about my experiences with both. I'm a avid subway hoagie eater. I can't say for sure but it also seems that the Knoxville location does not want people to see what is being put on there sandwiches at the first station. There is a hood blocking so you can't see if you are getting the right amount of tuna or meatballs on your bread. Once it gets to the second person, then you see that there is barely anything on your bread. Subway store #1552-0 3121 N. Broadway, that is where I was today. I also have been to the location inside a store called Weigel's 1325 N. Cherry St. I said never again until I go back to Philly, but a relative ask me to go to one. I said is this store different? I told her of my horror from the 1325 N. Cherry St location. I wentto the Broadway location and it was the same thing. I even told them to keep the meatball sandwich because I am so sure there was only sauce on the bread. I saw no meatballs and I did say something to the people working who were making the sandwiches. I left the meat sauce sandwich behind and then took a look at the "Tuna" sandwich. There was barely any tuna on the bread. The bread was so much than the tuna, it's all you saw was bread. I said something to them and they said, " it's four scoops"! I handed the bag back to them to take a look and see, you could barely see any tuna on the sandwich at all. I'm for sure that I will never eat at the subway in Knoxville Tennessee. I've now had two visits to the restaurant it's intentional, do not put anything if you can get away with it on the bread. I remember when subway got started and the sandwiches were so delicious and packed with toppings. In Philly, I get a lot of subway sandwiches and they are so overflowing with toppings, I can make a second sandwich out of it. I can't say anything bad about the subway on 9th and Chestnut. The people are nice, and make a very good sandwich. I've had sandwiches from other locations and they are also good. Subway in Knoxville, good luck if you are here for what ever horrible reason but stay as far away from these locations unless you just want to bite into bread! I also saw a lady cough, the other was constantly rubbing the sweat off her head. These were the ones making the sandwiches. I tried to upload a picture but it's given me an error message. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
consistently understaffed and workers always
Service: 1
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