Subway

7327 Kingston Pike, Knoxville
(865) 584-3894

Recent Reviews

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Pranav Kapadia

The lady behind the counter was rude, no greetings no smiling face, start with what do you want. No option to 0 tip, will not return, there are SubWays every mile. Go down the street people... not here.

Atmosphere: 3

Food: 4

Service: 1

Katie Burger

I went into subway to get lunch today and didn’t know what I wanted when we got to the counter (there was no one else in line). My boyfriend went ahead and ordered his and I let the worker know that I was still deciding. The woman working the register asked me what I was getting and I told her I was still deciding she heavily sighed and walked away. Then the woman that was making our subs started a separate order without returning to me to take my order while my boyfriend was standing there to pay. She completely ignored us. I walked out of the building and let my boyfriend take my order. She was completely rude to him, every time he asked to make a modification she was snarky and rolled her eyes. If you’re going to working customer service at least decide to have a positive attitude at your job. I’m sorry I’m just a girl and needed a second to decide what I wanted. I haven’t been to subway in a while and don’t plan on returning anytime soon.

Service: 1

Y H

Needs to wrap it up better. The food always falls apart and drop everywhere

Breelle

I ordered online to come pick up a sandwich on my lunch break and came right on the time advised on the app . I went to eat the sandwich and it was so soggy that the bread was falling apart in my hands . I could not even bite it .. It looked disgusting , sloppy and thrown together . I didn’t ask for anything extra that should have made the sandwich so wet . There was no way I could eat the sandwich. I called the office/restaurant 3 different times and spoke with different people regarding this . I provided my information twice for a refund or any kind of compensation and was told that the request would be sent to the correct department/team. I never ever heard anything back so I sent an email and the response was an apology with a “we look forward to serving you again in the future.” I don’t care if I had to starve and die , I will NEVER ever order from here again and will go out of my way to make sure nobody else does either . EW … to the food and the management !

Atmosphere: 1

Food: 1

Service: 1

Jay'Lise Noe

Jacob was amazing

Atmosphere: 5

Food: 5

Service: 5

Booker Jones

Because I work there.

Atmosphere: 5

Food: 5

Service: 5

Barbara Seaver

There was only one person on staff but he was very friendly and helpful and made sure my ingredients were fresh.

Vegetarian options: The only issue I had was the sweet onion dressing. Do not like the teriyaki addition to sweet onion. Not the staff issue but corporate.

Atmosphere: 5

Food: 5

Service: 5

Crystal Snow

The person working today during lunch hours was so rude! Acted like it was a bother to have customers. Just plain nasty to us. Girl, it is your job and if you don't like it, then don't work! Also, now my daughter has been sick coming out of both ends since eating there. So thanks for the food poisoning or whatever was done to the food. Eat here at your own risk!

Devin McChane

They never answer the phones, and staff always seems to be in a terrible mood. Worst subway I’ve ever been to.

Atmosphere: 1

Food: 1

Service: 1

Molly Patel

Order 2 footlong veggie online order . But they not put enough veggies not even cucumber and not enough sauce . Feel like eating bread only . Cooking feast also old and feels like eating stone wasting money .

Service: 1

Chlöe Ish

Supposed to close at 9:30…pulled in at 8:49, sign is off, employee walking out. Jeez.

Atmosphere: 1

Food: 1

Service: 1

Tiffany Acuff

The Salomi I got on my Italian BMT was bad. It tasted horrible and smelled just as bad.

Atmosphere: 3

Food: 1

Service: 3

Joshua Brooks

The audacity it takes to walk off your shift two hours early and leave the open sign on, at least one finished sub in pickup area, and alarms for what sounds like oven timers ringing away while a pile of customers builds up at the door is astounding. Being told by the exxon employees in the attached gas station that this gas happened before works itself all the way up to astonishing. So now I sit here with no way to get a refund from a poorly designed app and no money to get food from elsewhere. Avoid this subway like the rona. Even when I have gotten my food from here they take forever and use what looks like old ingredients.

Johnathan Reneau

Enjoyed my time there

Atmosphere: 5

Food: 5

Service: 5

Vince Del Gavio

The associate never acknowledged my presence. Walked past me three times, going from the counter to the back area. The sandwich was terribly prepared as all the meat fell off in the first bite. Didn't even get a thank you at the end of the transaction. Your associate could really do better in the house cleaning industry since she doesn't deal well with people.

Atmosphere: 3

Food: 2

Service: 1

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