I ordered online to come pick up a sandwich on my lunch break and came right on the time advised on the app . I went to eat the sandwich and it was so soggy that the bread was falling apart in my hands . I could not even bite it .. It looked disgusting , sloppy and thrown together . I didn’t ask for anything extra that should have made the sandwich so wet . There was no way I could eat the sandwich. I called the office/restaurant 3 different times and spoke with different people regarding this . I provided my information twice for a refund or any kind of compensation and was told that the request would be sent to the correct department/team. I never ever heard anything back so I sent an email and the response was an apology with a “we look forward to serving you again in the future.” I don’t care if I had to starve and die , I will NEVER ever order from here again and will go out of my way to make sure nobody else does either . EW … to the food and the management !
Atmosphere: 1
Food: 1
Service: 1
Jay'Lise Noe
Jacob was amazing
Atmosphere: 5
Food: 5
Service: 5
Booker Jones
Because I work there.
Atmosphere: 5
Food: 5
Service: 5
Barbara Seaver
There was only one person on staff but he was very friendly and helpful and made sure my ingredients were fresh.
Vegetarian options: The only issue I had was the sweet onion dressing. Do not like the teriyaki addition to sweet onion. Not the staff issue but corporate.
Atmosphere: 5
Food: 5
Service: 5
Crystal Snow
The person working today during lunch hours was so rude! Acted like it was a bother to have customers. Just plain nasty to us. Girl, it is your job and if you don't like it, then don't work! Also, now my daughter has been sick coming out of both ends since eating there. So thanks for the food poisoning or whatever was done to the food. Eat here at your own risk!
Devin McChane
They never answer the phones, and staff always seems to be in a terrible mood. Worst subway I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Molly Patel
Order 2 footlong veggie online order . But they not put enough veggies not even cucumber and not enough sauce . Feel like eating bread only . Cooking feast also old and feels like eating stone wasting money .
Service: 1
Chlöe Ish
Supposed to close at 9:30…pulled in at 8:49, sign is off, employee walking out. Jeez.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Acuff
The Salomi I got on my Italian BMT was bad. It tasted horrible and smelled just as bad.
Atmosphere: 3
Food: 1
Service: 3
Joshua Brooks
The audacity it takes to walk off your shift two hours early and leave the open sign on, at least one finished sub in pickup area, and alarms for what sounds like oven timers ringing away while a pile of customers builds up at the door is astounding. Being told by the exxon employees in the attached gas station that this gas happened before works itself all the way up to astonishing. So now I sit here with no way to get a refund from a poorly designed app and no money to get food from elsewhere. Avoid this subway like the rona. Even when I have gotten my food from here they take forever and use what looks like old ingredients.
The associate never acknowledged my presence. Walked past me three times, going from the counter to the back area. The sandwich was terribly prepared as all the meat fell off in the first bite. Didn't even get a thank you at the end of the transaction. Your associate could really do better in the house cleaning industry since she doesn't deal well with people.
Atmosphere: 3
Food: 2
Service: 1
Tiffany Lowe
The Salomi I got on my Italian BMT was bad. It tasted horrible and smelled just as bad.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Lay
Ross Wallen
Food was good. The lady behind the counter was extremely nice.
Atmosphere: 3
Food: 4
Service: 5
Vickie Byrd
Ordered through the app and my order was correct
Vegetarian options: They offer a variety of vegetarian sandwiches
Parking: Has traffic signals to help you enter into traffic
Wheelchair accessibility: Wheel chair accessible near entrance
Dietary restrictions: You build your own sandwiches and choose what you want on yours
I ordered online to come pick up a sandwich on my lunch break and came right on the time advised on the app . I went to eat the sandwich and it was so soggy that the bread was falling apart in my hands . I could not even bite it .. It looked disgusting , sloppy and thrown together . I didn’t ask for anything extra that should have made the sandwich so wet . There was no way I could eat the sandwich. I called the office/restaurant 3 different times and spoke with different people regarding this . I provided my information twice for a refund or any kind of compensation and was told that the request would be sent to the correct department/team. I never ever heard anything back so I sent an email and the response was an apology with a “we look forward to serving you again in the future.” I don’t care if I had to starve and die , I will NEVER ever order from here again and will go out of my way to make sure nobody else does either . EW … to the food and the management !
Atmosphere: 1
Food: 1
Service: 1
Jacob was amazing
Atmosphere: 5
Food: 5
Service: 5
Because I work there.
Atmosphere: 5
Food: 5
Service: 5
There was only one person on staff but he was very friendly and helpful and made sure my ingredients were fresh.
Vegetarian options: The only issue I had was the sweet onion dressing. Do not like the teriyaki addition to sweet onion. Not the staff issue but corporate.
Atmosphere: 5
Food: 5
Service: 5
The person working today during lunch hours was so rude! Acted like it was a bother to have customers. Just plain nasty to us. Girl, it is your job and if you don't like it, then don't work! Also, now my daughter has been sick coming out of both ends since eating there. So thanks for the food poisoning or whatever was done to the food. Eat here at your own risk!
They never answer the phones, and staff always seems to be in a terrible mood. Worst subway I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Order 2 footlong veggie online order . But they not put enough veggies not even cucumber and not enough sauce . Feel like eating bread only . Cooking feast also old and feels like eating stone wasting money .
Service: 1
Supposed to close at 9:30…pulled in at 8:49, sign is off, employee walking out. Jeez.
Atmosphere: 1
Food: 1
Service: 1
The Salomi I got on my Italian BMT was bad. It tasted horrible and smelled just as bad.
Atmosphere: 3
Food: 1
Service: 3
The audacity it takes to walk off your shift two hours early and leave the open sign on, at least one finished sub in pickup area, and alarms for what sounds like oven timers ringing away while a pile of customers builds up at the door is astounding. Being told by the exxon employees in the attached gas station that this gas happened before works itself all the way up to astonishing. So now I sit here with no way to get a refund from a poorly designed app and no money to get food from elsewhere. Avoid this subway like the rona. Even when I have gotten my food from here they take forever and use what looks like old ingredients.
Restaurantji Recommends
Enjoyed my time there
Atmosphere: 5
Food: 5
Service: 5
The associate never acknowledged my presence. Walked past me three times, going from the counter to the back area. The sandwich was terribly prepared as all the meat fell off in the first bite. Didn't even get a thank you at the end of the transaction. Your associate could really do better in the house cleaning industry since she doesn't deal well with people.
Atmosphere: 3
Food: 2
Service: 1
The Salomi I got on my Italian BMT was bad. It tasted horrible and smelled just as bad.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Lay
Food was good. The lady behind the counter was extremely nice.
Atmosphere: 3
Food: 4
Service: 5
Ordered through the app and my order was correct
Vegetarian options: They offer a variety of vegetarian sandwiches
Parking: Has traffic signals to help you enter into traffic
Wheelchair accessibility: Wheel chair accessible near entrance
Dietary restrictions: You build your own sandwiches and choose what you want on yours
Atmosphere: 5
Food: 5
Service: 5
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