Subway

713 E Emory Rd, Knoxville
(865) 938-6717

Recent Reviews

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Isabelle K

Usually pretty good but half time I mobile order and get told my order is finshed I go to get it but they haven't even started working on it. Has happened multiple times and is starting to get annoying

Atmosphere: 3

Food: 4

Service: 3

Angela Beeler

The girl who works day shift is a jewel. SUBWAY needs to pay her double or triple and get her some help. She is very meticulous and wouldn’t put a bad tomato or anything else on your sandwich! She works so hard! I have been to subways all over the country and she is truly the best!!!!!

Atmosphere: 5

Food: 5

Service: 5

Carol Mahler

My husband and I visited this Subway this Tuesday evening 6/3/2025 at 7:36 pm. The young man working was solo, very posed, never missed a beat, was kind and professional! He had a line but treated each customer like they were his only customer! Kudos to him!

Atmosphere: 5

Food: 5

Service: 5

briley wright

I come here pretty frequently and it’s the same sweet lady every time! she does her best to take care of guests and online orders, but it’s all a little much for one person to handle. Upper management should really step in and get another person on a shift or themselves come in to help. Letting this place go way downhill!

Ari Puentes

I love subway and have been getting the same sub for 20 years, I really want to like this location because it is the closest one to my house but for some reason, the bread at this location is consistently very bad. I don’t know why it’s always so flat but it really ruins the sandwich. I have came on 3 separate occasions and the bread is always flat. Why doesn’t the bread rise?? Sometimes it’s as thin as a tortilla… these photos show the thickest bread I have gotten from this location

Atmosphere: 5

Food: 2

Service: 5

Braden Galli

Sebastian was extremely kind and fast and an overall great employee and the food wasn't half bad

Atmosphere: 4

Food: 3

Service: 5

Anthony Stevens

This franchise owner is pinching every single penny.

I've been here twice in the past week. Both during what would be rush times. There has only been 1 employee both times. She was doing well doing the job of two people.

Both times I asked for extra pickle. And the worker would only put like 2 extra pickles. The second time, I pushed and asked for more. I've never been questioned or shorted pickles. The worker was hesitant but put a few more pickles on. I suspect either manager or franchise owner is having them be really conservative with toppings. I say this, because I've been to other franchised stores and not a single worker has ever cared if I wanted the whole container.

Look, if I'm paying $14 for a sandwich that probably has a food cost of $4, I expect extra pickles to not be a problem.

Maybe I'm the idiot for paying $14 for a sandwich.

Save yourself the trouble and go to a different location.

brandybt

Employees rude

Dean Lyman

On March 2nd around noon I got my mobile order (Two 12” subs) went home and they were wrong. I went back and the guy was not apologetic, and re made the subs with dirty gloves on. I will never go back to this location. $15.28 down the drain

Atmosphere: 1

Food: 1

Service: 1

Angela Oneil

I went to this one last year and the service was awful w he told me he could not take my order because they were so backed up. I gave them another chance today and the lady was rude she thought I said footlong I have never in my life are a footlong anything then she said yes you did. Well I am a hair stylist and I work the public everyday for the last 37 yrs and you do not treat customers like that I will never be back I work within 2 miles of this location.will not be back

Food: 3

Service: 1

Alan Lawrence

I like the Subway chain, but I usually buy their affordable cold cut combo.

Watching customers ahead of me use coupons I looked online and discovered a good deal. The clerk said I needed to order and pay online to get the deal. But he would make my sandwiches before I placed the order, to save time for both of us. That's good customer service.

Atmosphere: 3

Food: 4

Service: 4

Wayne Morrill

There are 2 subways closer to my workplace, 1 on Merchant Dr. and 1 on Western Ave. I always drive farther to go here. Place is always clean, and the worker(s) are very friendly and professional even when understaffed.
That allows me to trust the food and ensures that I get what I ordered.
I need to remember to point out those who give great service and while you can get a subway sandwich in any half way decent Subway, it is the people and their service that actually bring you back to a particular location. We'll Done Emory road!

Atmosphere: 5

Food: 4

Service: 5

Mike kuffner

The lady at the counter always takes good care of me

Atmosphere: 5

Food: 5

Service: 5

Sara Davis

To be alone most time the lady that makes the sandwiches for us every time we come in, she always has a smile and is super friendly.

Atmosphere: 5

Food: 5

Service: 5

joey

Saturday evening, service was good, staff had a good attitude, l’d return.

Atmosphere: 5

Food: 5

Service: 5

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