Subway

8445 Walbrook Dr, Knoxville
(865) 531-1395

Recent Reviews

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Rachel V.

The woman working the counter was very rude and snippy with my friend and I and also the man behind us. She was clearly unhappy to be made to do her job when we walked into the store. She looked at us like we were dumb and treated the Indian man behind us even worse. The food was made sloppily and the sauce is somehow only on one side of the sandwich.

Atmosphere: 3

Food: 3

Service: 1

Matthew S.

Horrible worker....some Hispanic guy making sandwiches was extremely rude and not helpful at all! I highly recommend not going to this one!

Atmosphere: 1

Food: 1

Service: 1

Karen Bass

Ordered through door dash. Order not delivered even though I was charged. You need to talk to door dash. They don't deliver! It reflects badly on your business.

Service: 1

Brandon Ricketts

Dinner time and only one worker. Spent 20 mins in line for one person to literally limp around one person at a time with 6 people in line. Absolutely ridiculous and not helpful for the company for one person to be working.

Atmosphere: 1

Food: 1

Service: 1

Crystal Lucas

The clerk working (Crystal) was super rude It was a case of it's not what you say it's how you say it Her tone was awful She barked "not you" at my girlfriend and when she couldn't hear she barked "whaattt" multiple times Such terrible customer service that my girlfriend sent me back into Walmart before I exploded The sandwich was good though

Atmosphere: 3

Food: 5

Service: 1

Megan

They were closed at 12 pm

Suzie

They were closed at 12 pm

NesStav

Had the worst experience here 5/29/24. Flies and dust all throughout the store for one. Service was awful too. Lady working kept saying how excited she was to collect all the tips at the end of the shift. When I paid, I didnt leave a tip and she said "You coulda left a tip" I was so taken aback for her to say this to my face, as if the service was even good (it was horrible so why would I tip at a fast food restaurant). Will never come back to this store ever

Atmosphere: 1

Food: 2

Service: 1

Amber Puckett

My husband and I have been at this location around 10am the past 2 days(4/2 and 4/3/2024) and I must say the lady working has the best customer service ever and makes sure you get exactly what you want, best sandwich I’ve had at any location I’ve ever been to! She goes above and beyond for her customers!!! So definitely go in the morning when she’s there

Atmosphere: 5

Food: 5

Service: 5

Josh Delozier

The woman making the sub was rude and went out of her way to be insulting. Choose another Subway!

Atmosphere: 2

Food: 4

Service: 1

ANGEL SUNSHINE

11-16-23.There is a line of people here in the female.employee here, is taking her time hoping that people get frustrated and leave. If you don't like working with the public, don't get a job working with the public. Learn to multi-task when making more than one sandwich for a customer. Still standing here....20 Minutes now.

Atmosphere: 2

Food: 3

Service: 1

Renee

This Subway is EXTREMELY dirty. The level of accumulated BLACK DUST surrounding the food coolers from the ceiling vents is alarming. The ceiling air vents, ceiling tiles, cords, the cooler tops, and etc. look like they have NEVER BEEN CLEANED/DUSTED! I imagine this dust is blowing INTO the food coolers as well. The outside of the food coolers are dirty with smears of who knows what, sticker debris, and dirt. The drink station was EXTREMELY DIRTY too. It had gooey SLUDGE in the drain part and FRUIT FLIES! AVOID THIS SUBWAY.

Atmosphere: 1

Food: 1

Service: 4

keyuri patel

No tomatoes, no lettuce, no straw, no lids… I don’t know how they run the business….

Atmosphere: 1

Food: 1

Service: 1

Tod Simms

Never again

Adam Wappes

Avoid avoid avoid! The employees are so stoned out of their minds it takes 10 minutes to make a single sandwich - watched multiple people behind us walk out. Two employees working but only one making sandwiches for some reason. After we finally received our sandwiches 20 minutes later the two employees abandoned the restaurant to go smoke - we could have had our share of whatever the hell we wanted to grab as they were gone a solid 10 minutes. Despite us being the only ones in there and no one getting sandwiches they couldn't even be bothered to do some side work (like I don't know clean off dirty tables). The restaurant is dirty as hell too.

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