The restaurant and restrooms were clean, and the parking lot was clean with easy access and plenty of parking available. My order was ready when promised, which I appreciated.
The only drawback was customer interaction. Employees were talking behind the counter and didn’t acknowledge me when I arrived, which took away a bit from the experience.
Overall, it’s a clean and efficient location, but a little more attentiveness from staff would make it even better.
Atmosphere: 3
Service: 2
Tamara Brantley
This is possibly the worst Taco Bell in town when it comes to delivery. They never get our order right. The last time we ordered before tonight they completely sent our food to the wrong customer and refused to correct the issue. We decided to give them another chance tonight just for them to not even send our complete order. Use Door Dash when ordering here as resolution is easier than dealing with this horrible location.
Atmosphere: 1
Food: 5
Service: 1
Coco Burnett
Friendly people great atmosphere excellent service
Atmosphere: 5
Food: 5
Service: 5
Greg Fujii
Only problem was asked for mild sauce and got fire.
Atmosphere: 4
Food: 5
Service: 4
Kenneth Hopkins
My wife went to Taco Bell and we ordered some food. Everything at first seemed OK when she pulled up to the window. There was an African-American gentleman who was being extremely flirty because he didn’t see me in the car, but we didn’t say anything and we just went on once we got home. We figured our food was wrong. They had Not follow our order correctly and when I called just to tell them the African-American gentleman got on the phone and basically was calling me and my wife a liar and trying to use tactics to say that he was right and we were wrong and no matter how many times I told him I know she said what she said he just continuously called me a liar, and this is after he was being inappropriate at the window and after he fell to put in the correct order for us. I’ll be very careful about going there especially taking your family or your girlfriend or wife because it’s extremely inappropriate the things that they did and the fact that even after they messed up or should I say he messed up he continuously argued with me that my wife was a liar
Atmosphere: 1
Food: 1
Service: 1
Misty .R.
After going through the AI robot drive thru that cant for the life of it understand you. The person at the window will have a headset on. They'll tell you that they heard and saw you ask a question but couldn't hear you as they immediately ring you out without taking a second to hear that you were asking three times to fix the order. Then when they hand you your card back and finally listen to you, tell you there's pretty much nothing they can do since they rang it through already.
Get rid of the AI, its such a piece of crap and waste of time.
Atmosphere: 1
Food: 1
Service: 1
Chyna Olea
I understand that they were in a rush and backed up but the fact that they couldnt even complete at least ONE full slice through my quesadilla is ridiculous. It was basically a shitty 2 dollar calzone. They also forgot the guacamole and sour cream. Taco Bell fell off so hard
Atmosphere: 1
Food: 1
Service: 1
Big Back
0 out of 10 bc everytime I go there there’s no meat on my taco and I know for a fact big back Courtney back there eating it all up 😒 not professional in my opinion.
Food: 1
Kerry White
Food was good
Atmosphere: 5
Food: 5
Service: 5
Briana McLean
DoorDash order. Not sealed, photo shows it. And literally nothing was correct in the order. Zero sauces, and those are important! Mexican pizza was not cut. No sour cream on one of the crunchy supremes. Can’t speak to in person service. But it seems they take no care in door dash orders.
I would like to highly appreciate the lady at a night shift, she was really kind and helpful, thank you!!!
Atmosphere: 5
Food: 5
Service: 5
tonya penland
So dont go at night, the staff is too busy getting krunk and dissing customers. Food is ok, when its right usually wrong and honestly not worth fighting with the manager over it. Better stores close by
Atmosphere: 1
Food: 3
Service: 2
Jim Miller
I hate the order at the kiosk thing so service should be done face-to-face at the counter. But special request of extra army onions was honored by the manager without harassment that sometimes comes at Taco bells
Atmosphere: 4
Food: 4
Service: 3
TJ Williams
Can't Get Uber Orders Right and Refuse To Answer The Phone... It's always sumn!!! Just Go To Cumberland or Broadway, Do Not Waste Your Time On Western Avenue Period!!!
The restaurant and restrooms were clean, and the parking lot was clean with easy access and plenty of parking available. My order was ready when promised, which I appreciated.
The only drawback was customer interaction. Employees were talking behind the counter and didn’t acknowledge me when I arrived, which took away a bit from the experience.
Overall, it’s a clean and efficient location, but a little more attentiveness from staff would make it even better.
Atmosphere: 3
Service: 2
This is possibly the worst Taco Bell in town when it comes to delivery. They never get our order right. The last time we ordered before tonight they completely sent our food to the wrong customer and refused to correct the issue. We decided to give them another chance tonight just for them to not even send our complete order. Use Door Dash when ordering here as resolution is easier than dealing with this horrible location.
Atmosphere: 1
Food: 5
Service: 1
Friendly people great atmosphere excellent service
Atmosphere: 5
Food: 5
Service: 5
Only problem was asked for mild sauce and got fire.
Atmosphere: 4
Food: 5
Service: 4
My wife went to Taco Bell and we ordered some food. Everything at first seemed OK when she pulled up to the window. There was an African-American gentleman who was being extremely flirty because he didn’t see me in the car, but we didn’t say anything and we just went on once we got home. We figured our food was wrong. They had Not follow our order correctly and when I called just to tell them the African-American gentleman got on the phone and basically was calling me and my wife a liar and trying to use tactics to say that he was right and we were wrong and no matter how many times I told him I know she said what she said he just continuously called me a liar, and this is after he was being inappropriate at the window and after he fell to put in the correct order for us. I’ll be very careful about going there especially taking your family or your girlfriend or wife because it’s extremely inappropriate the things that they did and the fact that even after they messed up or should I say he messed up he continuously argued with me that my wife was a liar
Atmosphere: 1
Food: 1
Service: 1
After going through the AI robot drive thru that cant for the life of it understand you.
The person at the window will have a headset on. They'll tell you that they heard and saw you ask a question but couldn't hear you as they immediately ring you out without taking a second to hear that you were asking three times to fix the order.
Then when they hand you your card back and finally listen to you, tell you there's pretty much nothing they can do since they rang it through already.
Get rid of the AI, its such a piece of crap and waste of time.
Atmosphere: 1
Food: 1
Service: 1
I understand that they were in a rush and backed up but the fact that they couldnt even complete at least ONE full slice through my quesadilla is ridiculous. It was basically a shitty 2 dollar calzone. They also forgot the guacamole and sour cream. Taco Bell fell off so hard
Atmosphere: 1
Food: 1
Service: 1
0 out of 10 bc everytime I go there there’s no meat on my taco and I know for a fact big back Courtney back there eating it all up 😒 not professional in my opinion.
Food: 1
Food was good
Atmosphere: 5
Food: 5
Service: 5
DoorDash order. Not sealed, photo shows it. And literally nothing was correct in the order. Zero sauces, and those are important! Mexican pizza was not cut. No sour cream on one of the crunchy supremes. Can’t speak to in person service. But it seems they take no care in door dash orders.
Restaurantji Recommends
Great experience…food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Bellgrande, Soft Taco, Chalupa Supreme, Grilled Cheese Burrito
I would like to highly appreciate the lady at a night shift, she was really kind and helpful, thank you!!!
Atmosphere: 5
Food: 5
Service: 5
So dont go at night, the staff is too busy getting krunk and dissing customers. Food is ok, when its right
usually wrong and honestly not worth fighting with the manager over it. Better stores close by
Atmosphere: 1
Food: 3
Service: 2
I hate the order at the kiosk thing so service should be done face-to-face at the counter. But special request of extra army onions was honored by the manager without harassment that sometimes comes at Taco bells
Atmosphere: 4
Food: 4
Service: 3
Can't Get Uber Orders Right and Refuse To Answer The Phone... It's always sumn!!! Just Go To Cumberland or Broadway, Do Not Waste Your Time On Western Avenue Period!!!
Atmosphere: 2
Food: 2
Service: 2
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