Taco Bell
5322 Millertown Pike, Knoxville
(865) 525-5250
Recent Reviews
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When I went to Taco Bell on Millertown pike, The nicest employee named Kane. One of the employee in that establishment. Not only is he patient but is never in a dull mood and always helps me with any problems with my order(very rarely happens)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Everything was as expected except the menu item change, 😢
Food: 4
Service: 4
Recommended dishes: Taco Salad
Okay so at first we tried to go into the lobby to eat at a table and as we got to the door one of the younger employees told us that the lobby was closed. As we were walking back, he let in a group of kids might have been his friends idk but they got to enter and order in the lobby and eat their food there. Then, we went to the drive through which took forever which was expected cause there was a lot of orders coming in through the drive through but we ordered two chicken quesadillas and as we were waiting we saw them bag the food in front of us through the drive through window. It looked like they might have made some sort of error because they pulled out the food and were looking at it and at the ticket and messing with it but eventually they put it back and gave it to us so we thought that they figured out their issue. When we got home we realized they gave us a steak quesadilla. They realized their error at the window but didn’t care enough to fix it and gave it to us anyways which is completely unacceptable. Will never eat here again, they need to figure out how to improve their service and fix mistakes they made once they realize it instead saying “screw it” and giving you the food anyways.
Atmosphere: 1
Food: 1
Service: 1
Heather in the drive through was the BEST! Thanks for a great dinner and a show baybeeee!
Kid-friendliness: She helped sort out my order for my kid at the window. She was so patient and kind!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla, Crunchy or Soft Tacos Supreme
Tamaya is top notch when it comes to service. She went out of here way to accommodate me when I made a mistake. She was very friendly and professional.
Use Tamaya as a model for the standard and your restaurants will be much more successful!
Atmosphere: 4
Food: 5
Service: 5
Would get 5 if you still served breakfast here
I have never given a review like this,but this store is absolutely DISGUSTING!!! I cannot say it loud enough, this place needs to shut down a week and clean every shift!! If the bathroom and lobby is this bad, I cant imagine the kitchen. The floors have not been cleaned in months, on every surface there was caked on grime, the windows so dirty it looked like there was a white film across them, and the bathroom,OMG🤢 TO THE GM... CLEAN IT UP!!!
Atmosphere: 1
Food: 4
Service: 4
Typical Taco Bell food, but the service is extremely slow, especially in the drive-thru. It takes much longer than it should, which is frustrating if you're in a hurry. Definitely not the best option if you're looking for quick service.
cold food to start… then noticed the refried beans in my bean burrito were old and crunchy so i immediately spit it out.
No cheese sauce with my nachos… poor experience from this location. I would avoid and try other locations in Knoxville. The staff doesn’t seem to care about food quality at all at millertown location. Do better
Atmosphere: 3
Food: 1
Service: 2
This is as good and crispy as Taco Bell should be. 🌮
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Young staff who were more concerned with their conversations than getting my order right, gotta hire better people who care more about their job.
Atmosphere: 1
Food: 2
Service: 1
I get Taco Bell 3 times a week.THIS IS THE ONLY LOCATION THAT NEVER GETS ANYTHING RIGHT!!!MY 3 DOLLAR BEEF MEXIMELT THAT IS MY FAV USE TO HE 99. CENTS IN THE 90's STUCK TO THE WRAPPER SOPPY WET.NO CHEESE!!!! ITS A MEXIMELT!!!! BEEN BURRITO ADD BEEF ....BEAN AND BEEF.NO ONION NO CHEESE I HAD TO ADD MY OWN.THIS IS REDICULOUS. U HAD 1 JOB!!!!!💋I PRAY FOR YOUR FUTURE IF U CANT MAKE A SIMPLE TACO💯🌮🌯🌮🌯
Atmosphere: 1
Food: 1
Service: 1
Service is slow and I line orders are constantly missing sometiing
Atmosphere: 3
Food: 3
Service: 3
If you are in a hurry try going somewhere else, but if you like waiting for your food to come out incorrectly this is the spot.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Quesadilla, Soft Taco, Crunchy Taco, Burrito
Got a variety of items that were fresh and hot!!! Great friendly service, great prices!! I prefer this one anytime!!!
Food: 5
Service: 5
Recommended dishes: Soft Taco, Chicken Quesadilla, Burrito
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