I stood at the counter wait for someone to even take my order for almost 10 minutes even though several people looked at me and once I got my food it was cold my cheesy roll up wasnt even heated
Food: 1
Service: 1
Michael Cappiello
You can't order at the counter, at least that's what they told me
Atmosphere: 1
Food: 3
Service: 1
Victoria Phillips
I love this Taco Bell! Always has great service and always quick with getting our food! My daughter is super picky and always wants this out and add this and they always get it right! The store is clean! Everything is just as perfect as it could get for a Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
Michael Scott
First, went in the drive thru line because I thought with it being after 10 that the lobby would be closed. They said I'd have to come inside. I saw 2 cars in like, and no room to go around, so I had to back out. Then, waited inside for 5-10 minutes and kept getting asked about the name. Then finally, someone said it had done been picked up. Now why couldn't I have gotten told that when either I was in the drive thru line or when I first got into the lobby? Not to mention, I had an order from Wingstop that was supposed to be delivered to a different customer. I think I'm gonna start asking everywhere I go from now on if it's not gotten picked up, because time is money, and I don't wanna keep getting screwed out of offers. Or, like this situation, it wasn't very nice for the other customer to have to wait on their food to get delivered even longer because of Taco Bell not coming to the conclusion sooner, even though I didn't know whose order would be delivered first. It goes by SO much smoother when stores know what they are doing and have it ready for me to deliver it right when I get there. But, that's always a one in a million chance of that happening
Service: 1
Wolfgang Weir (Keeperofthe7key)
About as friendly as a fire ant hill
Brett Lee
AI screwed up my order. Wont be returning as long as they have the AI
Atmosphere: 1
Food: 2
Service: 1
Lloyd Ellitt
Worse experience eveerrr!!! Some lady with chin hair and broken Pringle chip teeth was so rude and disrespectful call the police and aske to leave because I sat in the lobby for an hr after I orderedy food . Just curious is there a time limit on how long someone can enjoy their meal ???
Casey
Nice workers but someone should really teach these guys how to cut a quesadilla
Edit: you forgot my damn burrito :(
Atmosphere: 1
Food: 1
Service: 1
John Hammer
I regularly order here for the proximity to my workplace and cheap, decent food. The last two to three months, most every item I order has no meat on it(and being a previous Taco Bell employee, I know the portions.) and if you order something like a quesadilla, it isn’t even cut, leading you to have to just pull it apart and mangle the whole thing. Also worth mention, the cinnamon twists are just about always undercooked and end up harder than a rock and steel mixed together. Service is typically pretty good, but the food usually comes mixed up. We order the “lux box,” and almost every time, the items are all mixed up between 2-3 boxes, often resulting in each of us simply not getting what we ordered. I don’t want compensation or to talk about it - just do some training or maybe hire people who want to be there.
Atmosphere: 3
Food: 1
Service: 3
Rob Ziegler
No wonder this location has a three star rating. I attempted to pick up an order at 1:15 am on 9/22/25 and was told I would not be given the food because the girl working the window had a bad attitude. I was respectful although she told the manager I was not. He gave me the food so clearly this isn’t her first incident. I get you don’t like your job but that does not mean they need to take it out on others. Maybe put someone on the drive through who has good customer service skills.
Staff saw me waiting for an uber order and actively ignored me for a considerable amount of time. It turned out that the order that was mine was already made and was sitting behind the counter OPENED as if it was not finished, with the label turned where i couldnt see it. Lazy. It was barely warm by the time i got it. This company sucks, hire more people and drug test and pay them more
Shanda O'Neil
At the Taco Bell on Clinton in Knoxville Tn I bit o to a quarter in my soft taco. I had several witnesses and pictures. Money is one of the germiest things No telling where it had been and I almost broke a tooth. Manager was very rude and said it could not have happened. I will never eat there again.
Atmosphere: 1
Food: 1
Service: 1
Ben Ashe
I don’t visit this Taco Bell location due to a previous visit where I noticed several COCKROACHES on the floors by the front counter, and if that’s not bad enough, my mothers employer treated her and her coworkers to lunch today, only for her to chip a tooth on a QUARTER IN HER TACO. I convinced her to call and complain, that was met with a RUDE MANAGER who refused to accept responsibility or even apologize. This establishment is absolutely DISGUSTING , the proof is in the 3 star rating.
Atmosphere: 1
Food: 1
Service: 1
Reginna
The service it was a five star and the food it was good
Food: 5
Service: 5
Space Whale
This location no longer serves breakfast, but they’ll still let you order it on DoorDash and then not give you a refund for it so don’t order breakfast from here online, I called and they just hung up on me while I was trying to figure out what happened to my order
I stood at the counter wait for someone to even take my order for almost 10 minutes even though several people looked at me and once I got my food it was cold my cheesy roll up wasnt even heated
Food: 1
Service: 1
You can't order at the counter, at least that's what they told me
Atmosphere: 1
Food: 3
Service: 1
I love this Taco Bell! Always has great service and always quick with getting our food! My daughter is super picky and always wants this out and add this and they always get it right! The store is clean! Everything is just as perfect as it could get for a Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
First, went in the drive thru line because I thought with it being after 10 that the lobby would be closed. They said I'd have to come inside. I saw 2 cars in like, and no room to go around, so I had to back out. Then, waited inside for 5-10 minutes and kept getting asked about the name. Then finally, someone said it had done been picked up. Now why couldn't I have gotten told that when either I was in the drive thru line or when I first got into the lobby? Not to mention, I had an order from Wingstop that was supposed to be delivered to a different customer. I think I'm gonna start asking everywhere I go from now on if it's not gotten picked up, because time is money, and I don't wanna keep getting screwed out of offers. Or, like this situation, it wasn't very nice for the other customer to have to wait on their food to get delivered even longer because of Taco Bell not coming to the conclusion sooner, even though I didn't know whose order would be delivered first. It goes by SO much smoother when stores know what they are doing and have it ready for me to deliver it right when I get there. But, that's always a one in a million chance of that happening
Service: 1
About as friendly as a fire ant hill
AI screwed up my order. Wont be returning as long as they have the AI
Atmosphere: 1
Food: 2
Service: 1
Worse experience eveerrr!!! Some lady with chin hair and broken Pringle chip teeth was so rude and disrespectful call the police and aske to leave because I sat in the lobby for an hr after I orderedy food . Just curious is there a time limit on how long someone can enjoy their meal ???
Nice workers but someone should really teach these guys how to cut a quesadilla
Edit: you forgot my damn burrito :(
Atmosphere: 1
Food: 1
Service: 1
I regularly order here for the proximity to my workplace and cheap, decent food. The last two to three months, most every item I order has no meat on it(and being a previous Taco Bell employee, I know the portions.) and if you order something like a quesadilla, it isn’t even cut, leading you to have to just pull it apart and mangle the whole thing. Also worth mention, the cinnamon twists are just about always undercooked and end up harder than a rock and steel mixed together. Service is typically pretty good, but the food usually comes mixed up. We order the “lux box,” and almost every time, the items are all mixed up between 2-3 boxes, often resulting in each of us simply not getting what we ordered. I don’t want compensation or to talk about it - just do some training or maybe hire people who want to be there.
Atmosphere: 3
Food: 1
Service: 3
No wonder this location has a three star rating. I attempted to pick up an order at 1:15 am on 9/22/25 and was told I would not be given the food because the girl working the window had a bad attitude. I was respectful although she told the manager I was not. He gave me the food so clearly this isn’t her first incident. I get you don’t like your job but that does not mean they need to take it out on others. Maybe put someone on the drive through who has good customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Staff saw me waiting for an uber order and actively ignored me for a considerable amount of time. It turned out that the order that was mine was already made and was sitting behind the counter OPENED as if it was not finished, with the label turned where i couldnt see it. Lazy. It was barely warm by the time i got it. This company sucks, hire more people and drug test and pay them more
At the Taco Bell on Clinton in Knoxville Tn I bit o to a quarter in my soft taco. I had several witnesses and pictures. Money is one of the germiest things No telling where it had been and I almost broke a tooth. Manager was very rude and said it could not have happened. I will never eat there again.
Atmosphere: 1
Food: 1
Service: 1
I don’t visit this Taco Bell location due to a previous visit where I noticed several COCKROACHES on the floors by the front counter, and if that’s not bad enough, my mothers employer treated her and her coworkers to lunch today, only for her to chip a tooth on a QUARTER IN HER TACO. I convinced her to call and complain, that was met with a RUDE MANAGER who refused to accept responsibility or even apologize. This establishment is absolutely DISGUSTING , the proof is in the 3 star rating.
Atmosphere: 1
Food: 1
Service: 1
The service it was a five star and the food it was good
Food: 5
Service: 5
This location no longer serves breakfast, but they’ll still let you order it on DoorDash and then not give you a refund for it so don’t order breakfast from here online, I called and they just hung up on me while I was trying to figure out what happened to my order
Atmosphere: 1
Food: 1
Service: 1
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