Tropical Smoothie Cafe

I was in the store today and yesterday picking up an order and on both occasions had poor service.
I came in prior to other people in the store and nobody acknowledged me! Not only did they not acknowledge me, they waited on other people who came in after me. Both men looked at me in my face as while I stood in front of them, made eye contact and didn’t say a single word. It was as if I wasn’t standing there. Saying absolutely nothing to me, not even a smile, and proceeding to making other people‘s orders and on both occasions. I’m the only black person in the restaurant so I can only come to one conclusion. If you don’t want black customers, put a sign on the door. It’s not a mistake, accidental overlooking, and zero explanation to make this acceptable! It’s bias and racist to assume I wasn’t first and purposely not acknowledge me! Gross behavior!

Atmosphere: 1

Service: 1

Wife picked up smoothies and food. MY smoothie had no flavor at all. She said the same, I threw it in the trash was straight garbage.

Atmosphere: 1

Food: 1

Service: 1

Great place

Atmosphere: 5

Food: 5

Service: 5

Delicious Don't get to go often but always pleased when I do Keep it up 👍

Atmosphere: 5

Food: 5

Service: 5

I came in today and it was super busy but the guy behind the counter was so nice. You could tell he was in a rush but also took the time to make sure he spelled my name the right way and was paying attention to the details. Idk his name but he had short brown hair and I came at 3.

The smoothie tasted great like always, and the music was good, the only thing that put me off was a wierd smell when I walked in. Definitely recommend visiting though!!

Atmosphere: 4

Food: 5

Service: 5

got my online order quick but the store smelled god awful. definitely needs to get that checked out

Atmosphere: 1

Food: 5

Service: 5

When you order a quesadilla with extra chicken and this is what incompetent workers give you.

Atmosphere: 1

Food: 1

Service: 1

Great breakfast quesadilla and friendly service but the MUSIC selection was off the chain. I ate my breakfast to a range of amazing movie scores and it made my day. Give those girls a raise.

Atmosphere: 5

Food: 5

Service: 5

Food is great but the staff is not

Atmosphere: 3

Food: 5

Service: 1

I Came into Tropical Cafe and immediately the vibes were great. The Sales guy Pete greeted me very kindly and helped me choose the best Smoothie! I’m glad to have came to Tropical Cafe and be welcomed with a big smile!

Atmosphere: 5

Food: 5

Service: 5

Best flatbread ever.

Food: 5

Service: 1

Always Good. Fast Service even with a few Door dash orders ahead of me

I came In yesterday 3/23/25 at 3:30pm before I went to work as I always do. I am rating the service a 1 star because as soon as I opened the door one of the girls behind the counter gave me a death stare like she didn’t want anymore customers to come in or something (she had long brown hair) I ordered with a friendly girl, proceeded to wait on my order and the long brown haired girl comes to where I’m standing by the counter & throws my bag of food on it with attitude & just walks away. I’m never the type to make bad reviews but if I feel the need to, I will. Luckily I’ve never been in her presence before & hopefully I never will have to again.

Atmosphere: 4

Food: 5

Service: 1

I love this place. I purposely go out of my way to this location, which is further from my house than another location. The manager, Danny, takes time to say hello to everyone coming in and even remembers non regular customers names making me feel welcome. Plus, my order is always perfect which helps. Lol. Highly recommend 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

They hire such wonderful young teenage kids with great service. Wonderful food and drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito