Waffle House
7414 Strawberry Plains Pike, Knoxville
(865) 932-2454
Recent Reviews
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Our server was awesome possum!
Atmosphere: 3
Food: 4
Service: 5
Half of the restaurant was blocked off, only 2 workers and the restaurant was packed.
Atmosphere: 4
Food: 5
Service: 4
Always the best food,! Who dont love a pecan waffle 🧇 lol
Atmosphere: 5
Food: 5
Service: 5
It's always been a great place to eat at, at least it was!! Not any more, the only thing hot were the egg rolls & the spring rolls! Everything else at best was barely warm enough for a child. We all head different direction so I do feel we had the same opinion on the temperature of the food. To say my family was disappointed is an understatement it was bad! 3 adults who love Chinese food are very disappointed we drove clear across town to what we thought would be an enjoyable meal & it wasn't!! It was clean around the food areas, the staff was all friendly & polite & the floors were also clean.
Atmosphere: 3
Food: 1
Service: 3
Its Waffle House.
Atmosphere: 2
Food: 3
Service: 3
Everyone and everything was great.
Atmosphere: 5
Food: 5
Service: 5
The 2 waiters there were an absolute HOOT! They were both great even when they had difficult customers who left the whole bar a complete mess! The food was also great.
Atmosphere: 5
Food: 5
Service: 5
The perfect time when you're hungry after a long drive
Atmosphere: 4
Food: 4
Service: 4
I don’t even know where to start. My husband and I are regulars at this location—we’ve come here for years and have never felt the way we did today. This was, hands down, the worst experience we’ve ever had, and it was all because of one person: the manager, John.
He was already on shift when we arrived, and the whole vibe in the restaurant was cold, uncomfortable, and tense. It didn’t take long to figure out why. We watched this man send a hardworking cook home—a single mother—just because she had no babysitter and had to bring her child to work.
Let’s be real: sometimes parents don’t have a choice. She wasn’t causing any problems. She came in, ready to work, and from what we’ve seen before, she’s great at her job. She’s respectful, responsible, and clearly cares. And instead of showing any grace or basic human decency, John treated her like she didn’t belong there. It was disgusting to witness.
On top of that, our server Mitz—who was absolutely amazing, by the way—looked terrified to make a mistake the entire time. You could see it on her face. Every little thing she did, John was glaring at her like he was just waiting for her to mess up. The way he treated her made me furious. I was this close to getting up and saying something myself.
This man isn’t new to the job—so he has no excuse for how he acts. A manager should lead with respect, not fear. And what we saw today was a man in a position of power using it in all the wrong ways.
The staff here is not the problem. Mitz was a star. The mom he sent home didn’t deserve that kind of treatment. But John’s toxic attitude ruined what should’ve been a simple, pleasant visit.
Do better. Because today was unacceptable.
It's a wafflehouse, cheap, greasy and good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was stupendous.
Atmosphere: 5
Food: 5
Service: 5
Sit at the counter and enjoy the camaraderie of this hard-working crew while you eat breakfast cooked eggzactly how you wanted it.
Atmosphere: 5
Food: 5
Service: 5
Just had a great breakfast at this restaurant! Service was wonderful. Very efficient and well run.
Thank you Waffle House!
Atmosphere: 5
Food: 5
Service: 5
Food was excellent, take out order was missing onions. After a feedback response, staff responded within 20 min, partial refund was given. Food was still excellent, and this restaurant will continue to be our weekend indulgence!
Atmosphere: 5
Food: 4
Service: 5
This is by far the cleanest Waffle HouseHouse I’ve ever been to. Excellent service, and delicious food.
Atmosphere: 5
Food: 5
Service: 5
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