Wendy's
5011 Millertown Pike, Knoxville
(865) 246-6751
Recent Reviews
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I tried to order inside after 8AM and was told the inside was closed right now. This is contradictory to the advertised hours. To do this is unprofessional and disgraceful and the workers responsible should be ashamed of themselves. And according to the other reviews, this location isn’t managed properly. Wendy’s will lose credibility because of apathetic workers.
Atmosphere: 1
Food: 1
Service: 1
Always liked wendy's.. stop dogging my favorite fast food place on google reviews 😆 c'mon its a wendy's what else is there to say. No need to be karen's giving it 1 star reviews, i'm glad its there, i eat there, seems like a typical wendy's to me..good food just like all the other ones, they're all the same 😆 i will continue eating here
Atmosphere: 5
Food: 5
Service: 5
Fries were soggy & cold, burgers tasted like they were made yesterday, and my tangerine twist was terrible — barely had flavor and had floating orange chunks at the bottom within 10 minutes. On the flipside, the service was fast and friendly.
Food: 1
Service: 4
Went in and ordered no other customer inside and the smell of pot would knock you down .if you want some of the worse food you can get then this is the place for you just saying it is bad really bad .we threw it away never will I get another meal from this Wendy's
Atmosphere: 1
Food: 1
Service: 2
I spent over $30 I was missing a chicken nugget after she confirmed that it was there with an attitude and the Baconator fries were to burnt and black to eat and from the looks of the girl that waited on me she was a manager we will definitely not be going back
Atmosphere: 1
Food: 1
Service: 1
Super disappointed in the customer service this morning. Came in for a good quick breakfast and it took over 20 minutes to get two biscuits and a thing of breakfast fries. And when they did bring it out it was missing a sandwich. The girl just said “ok” came in and did nothing. We had to go in to get our own food corrected. I understand it’s fast food but it could have been handled differently.
Atmosphere: 1
Food: 3
Service: 1
Only 2 people working, so I had a pretty long wait. Not a fan of Kiosk Ordering.
Atmosphere: 3
Food: 4
Service: 3
Place was absolutely disgusting. Their was employees cussing like crazy. Very rude. The food was okay. You could tell the nuggets had been sitting out the French fries were hot though.
Atmosphere: 1
Food: 3
Service: 1
Inside was absolutely disgusting! I don't go in to eat fast food alot but decided to today. The floors were sticky, seating was minimal and I had to wipe down the table because it also had liquids all over it, there is a sink outside of the bathrooms to wash hands but there were no towels or even a dispenser (just a handwritten sign saying out of order or something like that) to dry your hands, the floors were dirty all around the seating, the drink machines were dirty, there was only 1 trashcan that was tiny and overflowing, the ketchup dispenser was empty. I felt gross leaving from eating inside. Employees were friendly though but you can tell cleaning is not being done here. 🤢
Atmosphere: 1
Food: 4
Service: 4
What you have always gotten at double the price.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Stay away from this location. They never get the order right and the employees act like customers are just a burden to them. Takes forever just to make an order and then its wrong.
Atmosphere: 1
Food: 2
Service: 1
Frosty machine shut down before close. Inconvenient. Just close at 12 if you're going to stop serving what's supposed to be on your menu. Drive through speaker is way too quiet.
Horrible experience. Workers were very short tempered and unhelpful. Very rude.
Atmosphere: 1
Food: 2
Service: 1
50 minute wait for a 10 pc nugget meal at 2:30 in the afternoon. How is this place still in business.
Update: gave this place another try after a month. Ordered nuggets. Got a burger. Thanks Wendy’s.
Food: 1
Service: 1
Waited at wondow for 10 minutes after they said to wait. No cars ahead if me. Never asked for an order. Then drove to window and no one was there. Don't waste your time with this place. Totally incompetent.
Atmosphere: 1
Food: 1
Service: 1
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