Kids chicken nuggets were burnt, fries were burnt but the cheese burger was good
Atmosphere: 3
Food: 4
Service: 3
Hackosito Mo
Awful, don't come here. It's not worth it !
Atmosphere: 1
Food: 1
Service: 1
Amber Porter
Everytime I come to this Wendy’s customer service is garbage….Terrible customer service
Service: 1
Alex Luck
It was good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Baconator
Jennifer Beavers
Merchants Road Wendy's. What can I say. Well to start I stood there while 6 employees walked by me and never offered to help me. I may add there was no one else in line. I had to say something to get help. I ordered 2 large chilis. They gave me small. Got that fixed. They threw the bag on the counter and walked off. Not saying a word. A huge issue with this location is HOMELESS they hang all around the building in groups. It's a scary feeling. Especially being a female alone.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
Tori Smith
Lady at the window was very impatient yelled at us three times in a row "what else what else what else?." Giving you no time to think about what you want to order and didn't even let us finish ordering just barked at us to pull around to the window. Fries were okay but they weren't salted.
Atmosphere: 1
Food: 3
Service: 1
Ashley Lay Hamilton
I get that this location is on Merchants Dr. But this is always the rudest people any time I come. They almost act annoyed that you are there forcing them to do what they are paid for. Insane .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Cindy Clark
So, day shift people rock! Order looks good, it's hot and fresh (fries not recooked, lettuce and tomatoes cold) The staff is friendly and on it. I will say inside could use the tables wiped down a bit more often. (And the handle to the restroom needs repaired!!!) Now... second shift, complete opposite! Food always looks poor, order seldom correct, fries always soggy and reheated, just YUCK! If Matt is still DM he needs to go work some night shifts here and get this straightened out!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Jr Cheeseburger, Chili, Cheese Fries, Double Stack, Crispy Chicken Sandwich
Luis Cruz
These guys are super friendly the plus size kid with his scooter is super nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Sugar Cookie
Carl
A employee was being rude while I went through the drive-thru and denied my order, A large woman was very quick in denying my order which was a 5 dollar biggie bag I proceed to ask why and she throughly ignored me. I personally think she should be terminated quickly and shouldn't work in a establishment like a Wendy's again. On the contrary the McDonald's across the street fulfilled my desire for a lil bite. Go to McDonald's instead it's more worth it.
I just call 1,000 times no answer ..I order a Chilli cheese fries 🍟 and got a cold order of fries with a pound of nothing but sandwich cheese on them ..smh I work for my money not to just get what they got.. sad must been on meth wish I could leave picture..
Atmosphere: 1
Food: 1
Service: 1
Mike Jennings
This place is a joke . U better check ur order never give u what they are supposed to . SERVICE HERE SUCKS!
Atmosphere: 1
Food: 1
Service: 1
Shelby Ferrell
I called and spoke to a manager tonight and was told they do NOT offer refunds. I am staying at a hotel and did not receive straws, salad dressing, spoons, forks, etc. The hotel only has spoons. I explained to said manager that I will now have to come back and get or have to go to a store to purchase items just to eat my meal. Since they are not offering a refund I informed that I will be disputing with my bank and will be leaving a negative review. The manager told me that, that was fine. I asked for the manager’s name and he hung up the phone on me. I will also be reporting to corporate office.
Kids chicken nuggets were burnt, fries were burnt but the cheese burger was good
Atmosphere: 3
Food: 4
Service: 3
Awful, don't come here. It's not worth it !
Atmosphere: 1
Food: 1
Service: 1
Everytime I come to this Wendy’s customer service is garbage….Terrible customer service
Service: 1
It was good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Baconator
Merchants Road Wendy's. What can I say. Well to start I stood there while 6 employees walked by me and never offered to help me. I may add there was no one else in line. I had to say something to get help. I ordered 2 large chilis. They gave me small. Got that fixed. They threw the bag on the counter and walked off. Not saying a word. A huge issue with this location is HOMELESS they hang all around the building in groups. It's a scary feeling. Especially being a female alone.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
Lady at the window was very impatient yelled at us three times in a row "what else what else what else?." Giving you no time to think about what you want to order and didn't even let us finish ordering just barked at us to pull around to the window. Fries
were okay but they weren't salted.
Atmosphere: 1
Food: 3
Service: 1
I get that this location is on Merchants Dr. But this is always the rudest people any time I come. They almost act annoyed that you are there forcing them to do what they are paid for. Insane .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
So, day shift people rock! Order looks good, it's hot and fresh (fries not recooked, lettuce and tomatoes cold) The staff is friendly and on it. I will say inside could use the tables wiped down a bit more often. (And the handle to the restroom needs repaired!!!) Now... second shift, complete opposite! Food always looks poor, order seldom correct, fries always soggy and reheated, just YUCK! If Matt is still DM he needs to go work some night shifts here and get this straightened out!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Jr Cheeseburger, Chili, Cheese Fries, Double Stack, Crispy Chicken Sandwich
These guys are super friendly the plus size kid with his scooter is super nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Sugar Cookie
A employee was being rude while I went through the drive-thru and denied my order,
A large woman was very quick in denying my order which was a 5 dollar biggie bag I proceed to ask why and she throughly ignored me. I personally think she should be terminated quickly and shouldn't work in a establishment like a Wendy's again. On the contrary the McDonald's across the street fulfilled my desire for a lil bite. Go to McDonald's instead it's more worth it.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I just call 1,000 times no answer ..I order a Chilli cheese fries 🍟 and got a cold order of fries with a pound of nothing but sandwich cheese on them ..smh I work for my money not to just get what they got.. sad must been on meth wish I could leave picture..
Atmosphere: 1
Food: 1
Service: 1
This place is a joke . U better check ur order never give u what they are supposed to . SERVICE HERE SUCKS!
Atmosphere: 1
Food: 1
Service: 1
I called and spoke to a manager tonight and was told they do NOT offer refunds. I am staying at a hotel and did not receive straws, salad dressing, spoons, forks, etc. The hotel only has spoons. I explained to said manager that I will now have to come back and get or have to go to a store to purchase items just to eat my meal. Since they are not offering a refund I informed that I will be disputing with my bank and will be leaving a negative review. The manager told me that, that was fine. I asked for the manager’s name and he hung up the phone on me. I will also be reporting to corporate office.
Atmosphere: 1
Food: 1
Service: 1
Lost my order
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hamburger
Gave me wrong order!!!! 🙄
Food: 1
Service: 5
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