Wendy's
7407 Strawberry Plains Pike, Knoxville
(865) 999-4635
Recent Reviews
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Came into Wendy’s and 7:00pm order chicken tinder's and fry’s, the woman who was taken my order (kiturah) was very very rude and unprofessional there was no one in the restaurant except another couple! No one in the drive thru, she charged me for a ranch when I order a meal! Lol 😂 never ever seen this before! She acted like she had other things to do! I will never be back too this location again.
Atmosphere: 1
Food: 3
Service: 1
The food was cold, the manager wasn't very pleasant and the dining room was dirty
Atmosphere: 1
Food: 1
Service: 1
Good food at a good local company.
Atmosphere: 4
Food: 5
Service: 5
We stopped because we were in the area, Slow services the burger was wrong and not cooked all the way, it was actually disappointing, I guess the way most Wendy's are now days, I miss the days of the yellow cup and fry container Wendy's ..
Atmosphere: 2
Food: 3
Service: 2
I was missing food and spent nearly $50
Food: 3
Service: 3
Whole process wasn't long for a lunch time order and meal was correct. Meal was lacking though. Soda was 90% ice and baconator barely had half a strip of bacon on it.
Atmosphere: 3
Food: 2
Service: 3
location was clean, friendly and the food was fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru to grab a quick meal/coffee. They forgot two drinks and sat there for a couple minutes( probably hoping we'd leave) before finally checking the order and seeing two items were missing, window worker handed the drinks over with a scoff and dismissive tone. Fried were several hours old. The coffee we got was just a cup full of creamer, no coffee, just raw creamer. Doubt I'll give it a try again.
Atmosphere: 1
Food: 1
Service: 1
No one else in front of me in line. I was ask to pull forward to wait on fries, we waited 12 minutes then went inside. Our food was just sitting there under the lamp, they said they forgot us.
Food was not what I ordered and fries were cold.
Atmosphere: 3
Food: 3
Service: 2
We came in today and we ordered 1 normal hamburger and two baconators, they got the order wrong so we called the store and asked for the manager. She said it wasn’t wrong but whatever and to come by with the food. The manager told us we were wrong and remade one burger and put a small single piece of bacon on it. When we got our original order we didn’t get napkins or a spoon or crackers for my chili! I am so disappointed with them and how everyone spoke to us. The manager radioed her voice and was very rude and one of the other little girls in there with long braids kept side eyeing us and scoffing… will never be going back here again . TERRIBLE!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A lot of confusion with staff. Thought we were trying to get more food, but they didn't put it on the tray.
Atmosphere: 2
Food: 2
Service: 2
Ordered our food took 4 times to understand 1 Jr bacon cheese burger with no maynaise when we got it had no bacon took it back they put bacon on it with maynaise so the lady had been explained to several times and was still wrong we Ordered a large chill cup was half full fries where old and cold. Plus the lady was heatful wont be going back
Atmosphere: 1
Food: 1
Service: 1
Tried the grilled chicken wrap. 2 little wraps with a fry and drink was just under $20. Chicken taste very strange and is dry. Made him nautious. Fries were cold and overcooked. Out 20 bucks and still hungry because this had to be thrown out
Food: 1
Service: 3
Came thru not a few minutes ago, service was definitely lacking, food was alright
this location has went downhill. you will sit in the drive thru for forever if there's even 2 cars in front of you. Food is what you'd expect but the service here is not great.
Atmosphere: 1
Food: 2
Service: 1
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