Subway
2854 Winfield Dunn Pkwy, Kodak
(865) 933-1159
Recent Reviews
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Very clean and fast service
Atmosphere: 5
Food: 5
Service: 5
Son went in alone to order a sub after work(he is 16) and the worker basically refused to give him anything he asked for on his sandwich. Said he couldn't have it without cheese which is absolutely not accurate. What is someone can't have cheese?!? That's ridiculous. And he argued with him about everything he wanted on his sub basically. Not a very good experience or customer service at all.
On another note (I know this isn't the stores fault) but the app is a joke and never works. How does this company expect people to use the app and earn rewards when it won't process a payment for a food order.
Lots of kinks that need to be worked out in the stores and on the app. I miss the old subway.
Atmosphere: 2
Food: 3
Service: 1
I hate to leave a review like this but wow I felt like I was an inconvenience getting a sandwich. Very short and rude answers to our questions. She had very beautiful long hair that was not pulled back at all and went into my son's food while making it and was mad when I asked to have it remade. I'll drive further next time to get better service.
Atmosphere: 2
Food: 2
Great location and staff
Atmosphere: 5
Food: 5
Service: 5
Service is very rude. Act like they won't want to serve you or speak to you. Have ear buds in both ears. Couldn't be bothered to do their job.
Atmosphere: 3
Food: 3
Service: 1
Always good subs @ this location
Atmosphere: 5
Food: 5
Service: 5
Don’t bother calling because the phone don’t work had drive back when they could have simply done a refund over the phone that don’t work? I think they disconnected it on purpose so they don’t have to deal with customer complaints
Atmosphere: 1
Food: 3
Service: 1
Haven't been to Subway in months because of this location. Went tonight and it has gotten worse. The employees are more than happy to speak to each other in another language but show extreme irritation when taking orders. Nasty looks and one word answers to questions. This location consistently behaves like they are bothered by people coming in to spend money there. Disgusting to spend $40 for three people and be treated disrespectfully. I see now why Subway did away with their survey program...must not like the results.
Atmosphere: 1
Food: 2
Service: 1
Took 35 minutes to get a sub. Didn't have gluten free bread
Atmosphere: 1
Food: 3
Service: 3
I got my normal sandwich! My husband asked the person to make him what they would make theirselves! She gladly accepted and made a delicious sub! Super friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
For the price? Really. Just go on up to Texas Roadhouse and get a steak and two sides for what a 6 inch sub with a small bag of chips and a drink will cost. The prices there are ridiculous. Will not eat Subway again.
Prices are outrageous! Ended up spending almost $20 for 2 6inch subs without chips or drink!!
Atmosphere: 1
Food: 2
Service: 1
The gentleman working behind the counter is awesome, respectful, and goes above and beyond. I will make it a habit to stop here when I want subway.
Atmosphere: 5
Food: 5
Service: 5
The help was friendly, the subs were very good. They tasted fresh.
Atmosphere: 4
Food: 5
Service: 5
Careless employees and one of them lied to my face next to her boss
Atmosphere: 1
Food: 2
Service: 1
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