Dairy Queen Grill & Chill

1502 W Main St, Lebanon
(615) 239-3505

Recent Reviews

Brandon Woodson

How do you go to DQ and they not have ice cream?!

Atmosphere: 3

Food: 3

Service: 5

kylie faye

We came in to get icecream cake in a cup, which they’ve did for us before. Well when we asked, they went behind the counter which I could see in the window reflection and the lady told her to tell us no. Because they don’t have vanilla or chocolate or fudge or brownie? Now make that make sense.. someone just got a brownie blizzard before us. Will not be returning to a location full of minors who DONT want to work. Worst DQ experience I’ve had.

Atmosphere: 1

Food: 1

Service: 1

Annalee Richardson

Staff and Manager were very rude. Waited 40 minutes for a blizzard, got the blizzard and it was melted and there was already a line of angry people with wrong food worst thing ever

Atmosphere: 1

Food: 1

Service: 1

Scott Miller

I thought the service was great. The ice cream is always top shelf.

Atmosphere: 5

Food: 5

Service: 5

Barbara H

Husband and I were completely ignored. Stood at the register for 15 minutes and was not even acknowledged. They were dead and had no orders and ignored us.

Atmosphere: 1

Food: 1

Service: 1

Greg Pyron

Out of some of the food items. Door to building locked quite often because of staffing issues. Rude employees that yell at each other in the store.

Atmosphere: 1

Food: 1

Service: 1

William Worley

It's alright, The Pineapples There Expired,But So Far BEST Experience

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chocolate Dipped Cone, Oreo, Take 5 Blizzard

Candace Little

Great service. Fresh food and great blizzard.

Atmosphere: 5

Food: 5

Service: 5

Lauren Paige

My family and I always love coming to Dairy Queen. Pono is the best and is always kind and helpful. He always makes sure we have a good experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders and Fries, Oreo

Charlotte Samuels

We had an amazing server named Poe. He was super friendly and

Atmosphere: 5

Food: 5

Service: 5

Ethan Frost

Really clean DQ. Great staff. Some dude was playing an acoustic guitar in there when I went in. Very TN vibes. Best DQ I've come across.

Atmosphere: 5

Food: 5

Service: 5

Landon Mooneyham

Cashier didn't speak and I got a half melted blizzard. 2 actually and one was even wrong. Terrible should've went to

Service: 1

Tammy Holder

Sorry to say, the hometown DQ aint worth visiting. Better just buy ice cream from the grocery. I’ve tried and tried but they can’t get it right… I understand no one can find help right now but WOW….

Jason Krawitz

Walked in with my wife and 3 daughters planning to buy blizzards to end our Saturday evening. Staff very rudely said “just so you know… lobby closes in 10 minutes” with a terrible un welcoming. We left and went elsewhere. Sheesh.

Atmosphere: 1

Service: 1

Jason Perry

They close at 9pm and we were there at 8:30 and the cashier and another cashier were talking through the headset about how they just cleaned up and they were very rude in general. Very displeased with customer service.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chocolate Dipped Cone

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