McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1420 W Main St, Lebanon
(615) 449-1833
About McDonald's
Customers' Favorites
Deluxe Crispy Chicken Sandwich
Crispy Chicken Sandwich Meal
Mccafé Caramel Iced Coffee
Quarter Pounder with Cheese
Poorly Made French Fries
Quarter Pounder Hamburger
Hamburger - Happy Meal
Chocolate Chip Cookie
Hot Caramel Sundae
McDonald's Big Mac
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 12AM |
McDonald's has experienced some decline in service, with limited counter service, no self-serve drinks, and increased prices for smaller portions. Customers have noted that staffing seems to have been cut since the kiosks were installed, leading to insufficient staff to handle inside customers as well as pickup and drive-through orders. Despite these issues, some staff members, like Chauncey, are very helpful and friendly, ensuring customers are kept informed and their orders are ready promptly. The restaurant has introduced the new Chicken Big Mac, which customers have enjoyed, and staff members maintain a professional appearance, such as the manager who wears a tie to show leadership. However, there are concerns about rushed food, especially breakfast chicken, due to staffing shortages. Despite high prices, including a recent $87 bill, the restaurant has struggled to meet expectations, causing disappointment and a loss of customers.