Captain D's
1001 US-321, Lenoir City
(865) 988-9296
Recent Reviews
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Idk who the lady working the drive is but she definitely needs updated on customer service and maybe a little friendliness. I had a $100 bill only and my food was almost $20. She got all pissy saying I took all of her change. I smiled and apologized and tried telling her that I was sorry but that’s all I had, when she gave me a death look and said I don’t think it’s a bit funny and then slammed the window. I sit there trying to tell her to take her damn food back and give me my money back but she wouldn’t even look at me. Btw I got $80 something dollars back in mostly 5s. If yall don’t have change for a 100 especially as busy as that location seems to be then yall should just close the doors because something isn’t right somewhere, but I do know that I’ll never go back there again and it’s sad because I love their food. She definitely doesn’t need to be working anywhere around the public with an attitude like that and I’m happy she didn’t open the window back up because she definitely wouldn’t have liked what I know I would’ve ended up saying.
Excellent Customer service and Tastey Food 😋 ALWAYS an Amazing visit here.
They care.
Atmosphere: 5
Food: 5
Service: 5
Unable to press the correct buttons for order I ordered seafood platter with extra pc fish I got 2 fish and pc chicken I guess I should have checked order before leaving
Atmosphere: 4
Food: 4
Service: 1
tall girl with bright blonde streaks in her hair... very outgoing personality at the drive thru. I believe she said her name was haley? she was a hoot! made sure I had everything without me having to ask. Even though she seemed like she was only one running back and forth between registers besides one other in the back, she was helping make the food too! She kept a smile and great energy, I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh. Piping hot.
Lobby and restrooms are clean.
This is our go-to stop when traveling on 75. We have Chick Fil A next door for my son and Captain D's for me.
I enjoy the giant fish sandwich country style. The jalapeño poppers are good too. For the fast food chains, solid location.
Atmosphere: 5
Food: 5
Service: 5
Excellent grilled whitefish
Sad sad sad oh by the way SAD
Atmosphere: 1
Food: 1
Service: 1
Price difference between two meals 4pice chicken meal
Atmosphere: 5
Food: 4
Service: 5
Train your employees to know the difference from a seafood family feast and a family sampler.... Food was not good.. last time i will be visiting..
Atmosphere: 1
Food: 1
Service: 1
The food was awesome got the two-piece fish dinner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
Restaurantji Recommends
Had chicken n fish platter. It was ok would I order this again maybe.
Atmosphere: 4
Food: 3
Service: 4
This store is in desperate need of real management!!! What they have now is pathetic a damn chicken could do better… I could understand if your deaf and did not hear the order but mess it up 3 times is not a winning strategy along with cold chicken??? What a shame
Food: 2
Service: 1
Captian D is coming thru in a pinch...spice is my new favorite
Atmosphere: 4
Food: 5
Service: 5
Super slow,waited in drive thru for roughly 25 mins.
ordered the fish and shrimp to give this place a try after not eating here in awhile. But i get home to see i only got the fish and no shrimp. And the portion size of fries were very bare . I know it was only $5.99 but damn atleast give me enough food to fill me up. Long John's never should of shut down , this place is a joke . Just shut down nobody eats here anyway. Chick-fil-A next door is blowing yall out of the water. Will not return.
Atmosphere: 1
Food: 1
Service: 3
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