Chick-fil-A

1009 US-321, Lenoir City
(865) 816-3541

Recent Reviews

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Jessica Moulton

8pm on a Thursday night. The only safe fast food option for those with gluten allergies is chick fil a. We drove out of our way to get to this location and are told “we are completely out of all of our grilled items on our menu. The whole restaurant has run out of all grilled nuggets and all grilled patties? How is that possible?

Dietary restrictions: Gluten allergy? Don’t even consider this location. They have no food for you.

Food: 1

Service: 1

Patricia Gail McGaughey

Thank God there is nice people working here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Waffle Fries, Mac & Cheese, Chicken Nuggets, French Fries

Austen Robinson

One of the best meals I’ve ever had. A unexpected godsend off the interstate. I’m speechless

Atmosphere: 5

Food: 5

Service: 5

Horizon

I was in grabbing something quick to eat the other day, and was met by Alisha, the most rude woman ever. Not only did she rush me to order, she was saying rude things over the headset. For a christian company, This should NOT be tolerated there. I will never be coming back if she is present, as a matter of fact, I will be driving out of my way and ordering from the Turkey Creek CFA.

Service: 1

Debi Cole

Pleasant employees easy to order and food was delivered quickly and correctly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets

John Grider

Great food and wonderful staff

Atmosphere: 5

Food: 5

Service: 5

Hannah B

Always great service. Always fast. Always wonderful food.

Dietary restrictions: Most diets can eat here

Parking: Plenty of parking but it is overflow into the Captain Ds restaurant

Kid-friendliness: Kids love this place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Burrito, Breakfast Bisquit, 5 Grilled Chicken Club Sandwich w American Cheese Fries, Market Salad with Strawberries, Chicken Noodle Soup, Strawberry Milkshake, Grilled Chicken, Grilled Nuggets, Chicken Sandwich Meal with a Sunjoy and Brownie, Grilled Chicken Sandwich, Waffle Fries, Spicy Chicken Sandwich, Chicken Egg White Grill, Chicken Tortilla Soup, Cobb Salad, Market Salad, Dr Pepper, Mac & Cheese, Filets

Rachel R

Give me a spicy chicken sandwich any day. I love it. And bring on the milkshakes. Of course Peach is my favorite which is a seasonal. Which makes it even better when you have to wait most of the year before you get another one.

Atmosphere: 5

Food: 5

Service: 5

Tim Reed

Had the honey pepper pimento meal. Loved it with the waffle cut fries, good meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries

Billy Ricker

It's consistently good

Atmosphere: 4

Food: 4

Service: 4

Brian Barber

Service and food quality can be hit or miss at this location, drive thru is usually miss. I've had my breakfast order canceled at the last minute during breakfast hours, I am usually missing an item from my order (usually drinks), and they never get my coffee right. Farragut's location might be farther from my home but I'd rather drive to a farther location than experience constant problems with my orders

Atmosphere: 4

Food: 2

Service: 2

Jordan Martin

Usually I’d say the best Chik Fil A I’ve been to. Just had a rude worker refuse to ask a car to pull up a foot so I could squeeze out after I’d received my food. They’ve asked me to do the same before and I gladly did. It’s just common courtesy and sense.

Atmosphere: 4

Food: 5

Service: 2

April Dixon

If you work with Door Dash, Uber or Grub Hub be prepared to wave down an employee in order to find your order. They do not put all their orders out when they’re ready. They hide them behind the counters and wait for you to ask. If you do not know this it will in deed cause you to lose money and waste time needed to complete your order. I just waited 15 minutes for a single salad and had to call them in order to find the order that had been ready for 20 minutes because there was a line they needed to address first. It would be smarter and more sufficient if they are going to hide orders to just use the drive thru when it comes to deliveries…

Trischmerz Mr. Happy

Always fresh food. Fast drive thru. (Review from 5 years ago) 4of5 stars then. That's until today of 8/20/24. Ordered six items. Only got three correct three was listed off. Tried to correct this issue three times still was wrong. Wasn't friendly. Did not say they was sorry because they got the order wrong. Not the Chick-fil-A we have come to know and love. And we did speak to customer service for this lacking experience and they offered us a cookie. A fking cookie.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Chadilac

This place is awesome! Great staff, Great Food! No matter when or how often you come here, everyone is always smiling! You got to love it!

Atmosphere: 5

Food: 5

Service: 5

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