Cracker Barrel Old Country Store

Sad they serve alcohol, changed the menu, once again, remove favorite dish with no substitute. Over all the food was ok. I hope they don’t change the interior but change the peg game back to normal. Wait staff was sweet like usual.

Atmosphere: 5

Food: 3

Service: 5

Service came promptly & returned to inquire if anything was needed. The meal came quickly and was accurate. Everything was delicious.

Atmosphere: 5

Food: 5

Service: 5

Food was disgusting, soda machine must have been broken because the sodas tasted awful and I had to wait 15 minutes for a new drink. Not the Cracker Barrel I expected

Atmosphere: 2

Food: 1

Service: 2

Great hot food, frendly staff. best okra and moist meatloaf. The gift shop was great fun to shop after eating. CB in Lenoir City, TN is one of the best CB.

Always great food. great service Great value at Cracker Barrel!!

Made so wonderful purchase. One of them was a man’s couderoy jacket. But when needed to wash we followed all directions and coat frayed.

You can always count on a good meal and good service at the Cracker

Atmosphere: 5

Food: 5

Service: 5

Nothing we ordered was available. I had chicken and dumplings they had added water to it the okra was cold and hard did not have corn bread. Then some showed up. The cashier was doing my bill then went and started on someone else. Was rude about my receipt. This was Tuesday Dec 10. They were going to gave a Christmas party. Worst food I have ever eaten there

Food: 3

Service: 2

Great customer service. Our host, Daniel set us by the fireplace and he keep the fire well attended. Our server Brenda was very nice and helpful with our menu options. The food as usual was delicious. We had beans and greens with baked potato and fried fish. My wife and I really liked the cornbread muffins. Looking forward to our next visit.

Atmosphere: 5

Food: 5

Service: 5

Outstanding waitress.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs

Good food... Service was good... Can get a little crowded at times but hey, its Cracker Barrel!

Wheelchair accessibility: Friend in a Jazzy got in fine... Had to move his vehicle after he rolled out of the van, all spots in the lot were full inc. handicapped

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Momma's Pancake Breakfast

Worst experience we’ve ever had at Cracker Barrel. Cold food, not receiving what was ordered because “we’re out” but was not informed during ordering. Servers were flirting and holding hands in the kitchen area, all while we waited well over 30 minutes for cold food, bottom of the barrel (pun intended)food. 👎

This was the worst experience we have had so far and we love Cracker Barrel. Cold food, out of items but not told upon ordering, only when food arrived. Servers were holding hands and flirting all while we waited well over 30 minutes for cold food and not even getting part of what was ordered.

Atmosphere: 1

Food: 1

Service: 1

We seem to always have a problem with the food/order. Servers are great. And it’s too crowded at the host station/ registers. But I paid on the app and was able to avoid the long line. (A small credit should be applied when the app is used since we are not using an employees time)

Parking: There’s parking???

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Meatloaf

Although our entire family enjoys the sweet decor and ambiance of Cracker Barrel nationwide, I had a terrible experience during this particular visit.

So, I asked to speak to the manager about the quality and temperature of food delivered to our table with a party of 5.

She used every excuse in the book about the food and quality, then had the audacity to tell me, "It's the holiday season, go back to your table and enjoy your family."

I could not believe this. She did not HEAR a word I said, even though I suggested we step away from my table and other nearby guests who might overhear our exchange.

I remained calm and advised that my feedback was important for the kitchen staff to hear, especially due to the fact some of the food was served cold.

Will never return as a result.

Atmosphere: 5

Food: 1

Service: 1