Gail's Custom Cakes

5288 US-321, Lenoir City
(865) 816-2095

Recent Reviews

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Elizabeth Farmer

When we first met Gail it went amazing. We discussed everything we wanted, and even wrote it all down. A week before the wedding we do our final payment, and she had the wrong date to our wedding… she had another wedding on our wedding day (we’ve been reserved with her since November). Right after we found that out, the quality of service dropped dramatically. We had a full dessert bar with pies, brownies, cake shooters, etc. coming to the day of the wedding, we were short some cake shooters including one whole flavor combo that we discussed. The dipped cookie dough looked like I did it when I was learning to bake(and they were 108 dollars for the 16 we received). The brownies were literally so small, and for 50 bucks we expected more than a morsel of a brownie. Then comes to the wedding cake, we had a picture of the inspo for the cake as we had a dog topper “eating” our cake. Like the viral Pinterest pics with the cake crumbs on the cake stand. She didn’t do that at all, our wedding planner had to do that once she left because she was rushing to drop everything off. Overall, we were shortened on numerous items like the cookie dough bites, cake shooters and we never received the strawberry shortcake shooters. We’re pretty disappointed because we were sloffed off and the dessert bar was the main thing at the wedding. It was honestly so sad to see how little we got for the 1200 we spent. The favorite desserts came from Sam’s club and the decorated cookies from another vendor. I wouldn’t recommend on bit.

Elizabeth Castille

When we first met Gail it went amazing. We discussed everything we wanted, and even wrote it all down. A week before the wedding we do our final payment, and she had the wrong date to our wedding… she had another wedding on our wedding day (we’ve been reserved with her since November). Right after we found that out, the quality of service dropped dramatically. We had a full dessert bar with pies, brownies, cake shooters, etc. coming to the day of the wedding, we were short some cake shooters including one whole flavor combo that we discussed. The dipped cookie dough looked like I did it when I was learning to bake(and they were 108 dollars for the 16 we received). The brownies were literally so small, and for 50 bucks we expected more than a morsel of a brownie. Then comes to the wedding cake, we had a picture of the inspo for the cake as we had a dog topper “eating” our cake. Like the viral Pinterest pics with the cake crumbs on the cake stand. She didn’t do that at all, our wedding planner had to do that once she left because she was rushing to drop everything off. Overall, we were shortened on numerous items like the cookie dough bites, cake shooters and we never received the strawberry shortcake shooters. We’re pretty disappointed because we were sloffed off and the dessert bar was the main thing at the wedding. It was honestly so sad to see how little we got for the 1200 we spent. The favorite desserts came from Sam’s club and the decorated cookies from another vendor. I wouldn’t recommend on bit.

Erica Brown

I can’t speak highly enough of Mrs. Gail or her cakes! She brought my vision to life and met all my needs with a smile! The cake looked and smelled amazing! We had the peanut butter cake with chocolate filling! My only regret was not getting a bigger one because it was gone so fast we didn’t even get a bite of it

Kayla Schuster

Very very very wonderful! I love Gail. She does amazing work on everything. Amazing flavors as well. If you have a wedding (or any kind of celebration) coming up in the LC area definitely the person to do your cake. !!!

Jacey Bailey

She made the most amazing wedding cake for me and my husband! We planned our wedding from out of state and she made the process easy! Absolutely wonderful to work with as well.

Barbie McCormack Johnson

I don’t think there is anything Gail can’t do with a wedding cake! She is a true artist and her cakes are not only beautiful but are also delicious! She did cakes for my daughter, Mary Catherine Bramblett’s wedding and both the wedding and groom’s cake were breathtaking. We received so many compliments from our guests about them and Mary was absolutely thrilled with how they turned out. Thanks Gail, for making Mary and Caleb’s special day so amazing!

Cathy Donaldson

Had a yummy cake at my granddaughter's wedding tonight. It's the best-- not the tasteless grocery store ones. Gail loves what she does and will do 110% to make it the best.

Tim Berberich

We visited Gale for a wedding cake consultation. Her kitchen was extremely clean, she was very kind, and we were in all of the designs she had for us to look at in person. I couldn't believe the roulette table cake. I would recommend her for anyone in the area looking for a wedding cake.

Cindy Murphy

Gail did a winter wonderland cake for my daughter's wedding on December 17. It was absolutely beautiful and tasted out of this world! People who attended are still talking about how wonderful the cake was a week later. I would recommend Gail 1000 percent. She is professional yet personable. So pleased Gail was a part of the big day!

Amber Thompson

Gail made a wedding cake for my husband and I last night and it look absolutely beautiful! We told her exactly what we wanted and she done it. And the cake and icing tasted great! I highly recommend her to do cakes!!

Deborah Brown Mullins

When my daughter and I began planning her wedding, we discovered Gail's Custom Cakes at an open house held at The Lighthouse. We hired Gail at this open house based on the cake samples she brought to the open house. Gail met with us twice during our planning stages for the cake the bride and groom dreamed of having, white cake, raspberry cream filling, with buttercream icing. Gail worked with the bride and asked questions to make sure she knew exactly what the bride wanted

Stacie Atkins

Gail is absolutely AMAZING! Our wedding cake and rehearsal dinner cake were exactly perfect! Gail listened to everything we wanted, asked detailed questions, and delivered excellence! We highly recommend her! Extremely professional and helpful and really made our wedding very special! (She even cut and served it to our guests!) The cakes not only looked fantastic, they tasted the best ever! Gail is the perfect Cake Lady! She will be doing ALL our cakes from now on!

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