Krystal

1205 US-321, Lenoir City
(865) 988-5036

Recent Reviews

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Lady Luck

I ordered a scrambler bowl with chicken... Pulled off and looked at my food & I had bacon on top... I don't eat bacon and Leliitha wouldn't let me get a refund... Zero stars go to Waffle House instead

John Powell

It was a good couple of visits. The service is fast and friendly. And the food is decent.

Atmosphere: 4

Food: 3

Service: 5

Steve Tipton

Upon entering and going to the counter, we were greeted with “Yes”, no how can I help you or even a hello. Her shirt even said “team trainer”. Then they automatically attempted to charge me for large, that I didn’t want. The manager is the back was rushing around while every other worker was taking their time. I didn’t even think it was worth it to order more.
I asked for mayo during ordering to be added and it was not. I also had just DROP of mustard.

Horrible experience and horrible customer service.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Burger, Fries

Kim Parson

The staff is so friendly and helpful and the food is always hot and delicious!!!!!

Atmosphere: 5

Food: 5

Service: 5

Lisa Kropp

White castle taste better. I'm going to give the girl working a 5 star because she was the only one working. Why would you do that to someone? You can't run a business putting everything on one girl. If I was her I'd quit

Atmosphere: 2

Food: 3

Service: 3

Maria Verdon

Everything is good,everytime we stop here.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Steve Ross

The dining room is showing it's age

Atmosphere: 3

Food: 4

Service: 4

Aaron Brandes

My first time there and I loved it! I just had the standard Krystal with cheese and ended up eating 15 over the course of two days. They don't have Krystals or White Castle out here on the west coast and I really wish they did.

Atmosphere: 4

Food: 5

Service: 4

Nektarios H

Heres the deal, you either like Krystal or you don't. I love em, but the cost of Krystals is downright absurd. They would do better to lower the price. Not many Krystals around like they used to be. Lower your prices.. if nothing else to save the business.

Atmosphere: 4

Food: 5

Service: 5

Janet Hemnes

They were out of ice cream???
Manager must not be on top of things.
That milkshake was one of the main reasons I went there

Atmosphere: 3

Food: 3

Service: 3

Judy Clowers

Just ate at K.7:50pm. Ordered 2 k with chili, med drunk. Suppose to be senior deal??K had q pickel,a bit of mustard,& buns was smashed but hot. We ask order guy if was senior deal. Yes he stated. WAS $13?? Outrageous!!! 2 guys,1 woman who did grill. Both guys seemed to be high. The one guys with sling built beard,multiple tattoos was begging & just casually going along in conversation about sticky head shaven bald guy was talking about some woman In appropriately & trying to sing "Girls just want to gave fun". He is the one seemed very high on????.we used to come to K periodically but anyone who reads this knows why mo s t of us don't bother any more. I wish all fast food places would go under. The food is thrower together too high price,& inappropriate untrained help. America is SO GREEDY to not make wage livable for waiters,waitresses it is a SHAME. SHAME ON OWNERS WHO DO THIS!!!

Steve Mcneany

The best Kyrstal I've ever visited. Clean, efficient, best quality Krystal burgers I've ever eaten.

Atmosphere: 4

Food: 4

Service: 4

Jasmin Barnett

Went to Krystal’s on 08/28/24 and Sam was amazing! Food was hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

April Basham

A snails pace would have been faster

Atmosphere: 1

Food: 3

Service: 1

Brittany Marriott

Stopped by and got a huge order, 24 burgers 12 chicken sandwiches and 3 family fries. They were very busy to begin with, but never complained about my order. They went above and beyond to make sure our food was fresh! They only had 4 people working the whole restaurant and let me just say the team work they had was unbelievable!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal, Burger, Fries

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