Asked for provolone on my sandwich. When I got to the window I asked if they put it on and they said they will put it in a cup instead. Drove home and they put Parmesan cheese in a cup instead.
Atmosphere: 2
Food: 2
Service: 2
Kirsten Collier
Showed up about 10 minutes after opening time which is listed on the door as 7:00 AM. Door was locked. When the employee finally opened it, there was no hello or good morning—just “you can come in, but the register isn’t open yet,” as if I was inconveniencing her.
I asked if I could order food and was met with visible annoyance before being told I could “start my order.” She rang it up, told me the total, and then walked away from the register, leaving me alone to swipe my card. Zero customer service.
The whole experience felt rude, dismissive, and unwelcoming. And unfortunately, this isn’t the first time I’ve been to this location and experienced this. If this is how customers are treated here, I’ll gladly take my business elsewhere. I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Denise Atkinson
Found a hair in the middle of my sandwich 🤢 the parking lot entrance is awful. About lost a tire going thru that pothole.
M.C
Taking way too long to make one or two sandwiches when people are on a lunch break… this is fast food. It does not take 10 min to put meat, cheese & toppings on bread… let alone yall talking to a customer in front of me for half of my break (15 min.) while making their sandwich. Absolutely ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Tony Reeves
I've been coming here for around 4 years. They are definitely much busier than they used to be so it's hard to get in and out in a timely manner. But I trust their work
Emily Kincer
Even when ordering through the app they still get orders wrong.
Atmosphere: 2
Food: 2
Service: 2
Amy Davis
I placed an online order. When I got there they ask me to pull up it wasn't ready yet. Another vehicle came and went still nothing. I waited almost 15 mins. Then they walked out with my order. Didn't give me the right drink but I wasn't about to have them go get another one, I was afraid it would take another 10 minutes.
Atmosphere: 3
Food: 3
Service: 1
Marlene Herrington
Come visit us
Atmosphere: 5
Food: 5
Service: 5
Doug Ford
I don’t like that you can’t see the meats; there is a cover blocking your view. While I like the food $13 is too much for a foot long. One more thing management. The driveway entrance concrete has been messed up for years. My truck about jarred a kidney loose getting in the driveway. I won’t go back until the problem is fixed. Simple fixes.
Atmosphere: 2
Food: 3
Service: 3
Emily Goddard
Never have a problem with this location. We came tonight & even though it was fairly busy, the staff was courteous & took their time to get our orders right. They didn't skimp on the veggies either. We were very satisfied.
Little bit rude at this location sometimes. Other times it's fine.
Atmosphere: 4
Food: 5
Service: 1
Tim Headrick
The guy that took my order was super nice. Food was good
Atmosphere: 5
Food: 5
Service: 5
Jim Jamison
Walk in saw the $6.99 special told him that's what I wanted, dude looked like it was his first day, the coughing was a bonus. Very unfriendly cashier who was standing nearby rang up my total $18.84. Thank God I looked at the total on the register. She informed me that the special wasn't today? When you see no one in the parking lot at 5 PM guess that means something, run!!!
Atmosphere: 1
Service: 1
ann “Queen” williams
I go to different subways ALOT but whenever I'm on this side of town I love subway on topside and pellisippi they know how to make the best subs!!!!
Asked for provolone on my sandwich. When I got to the window I asked if they put it on and they said they will put it in a cup instead. Drove home and they put Parmesan cheese in a cup instead.
Atmosphere: 2
Food: 2
Service: 2
Showed up about 10 minutes after opening time which is listed on the door as 7:00 AM. Door was locked. When the employee finally opened it, there was no hello or good morning—just “you can come in, but the register isn’t open yet,” as if I was inconveniencing her.
I asked if I could order food and was met with visible annoyance before being told I could “start my order.” She rang it up, told me the total, and then walked away from the register, leaving me alone to swipe my card. Zero customer service.
The whole experience felt rude, dismissive, and unwelcoming. And unfortunately, this isn’t the first time I’ve been to this location and experienced this. If this is how customers are treated here, I’ll gladly take my business elsewhere. I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Found a hair in the middle of my sandwich 🤢 the parking lot entrance is awful. About lost a tire going thru that pothole.
Taking way too long to make one or two sandwiches when people are on a lunch break… this is fast food. It does not take 10 min to put meat, cheese & toppings on bread… let alone yall talking to a customer in front of me for half of my break (15 min.) while making their sandwich. Absolutely ridiculous.
Atmosphere: 1
Food: 2
Service: 1
I've been coming here for around 4 years. They are definitely much busier than they used to be so it's hard to get in and out in a timely manner. But I trust their work
Even when ordering through the app they still get orders wrong.
Atmosphere: 2
Food: 2
Service: 2
I placed an online order. When I got there they ask me to pull up it wasn't ready yet. Another vehicle came and went still nothing. I waited almost 15 mins. Then they walked out with my order. Didn't give me the right drink but I wasn't about to have them go get another one, I was afraid it would take another 10 minutes.
Atmosphere: 3
Food: 3
Service: 1
Come visit us
Atmosphere: 5
Food: 5
Service: 5
I don’t like that you can’t see the meats; there is a cover blocking your view. While I like the food $13 is too much for a foot long. One more thing management. The driveway entrance concrete has been messed up for years. My truck about jarred a kidney loose getting in the driveway. I won’t go back until the problem is fixed. Simple fixes.
Atmosphere: 2
Food: 3
Service: 3
Never have a problem with this location. We came tonight & even though it was fairly busy, the staff was courteous & took their time to get our orders right. They didn't skimp on the veggies either. We were very satisfied.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Little bit rude at this location sometimes. Other times it's fine.
Atmosphere: 4
Food: 5
Service: 1
The guy that took my order was super nice.
Food was good
Atmosphere: 5
Food: 5
Service: 5
Walk in saw the $6.99 special told him that's what I wanted, dude looked like it was his first day, the coughing was a bonus. Very unfriendly cashier who was standing nearby rang up my total $18.84. Thank God I looked at the total on the register. She informed me that the special wasn't today? When you see no one in the parking lot at 5 PM guess that means something, run!!!
Atmosphere: 1
Service: 1
I go to different subways ALOT but whenever I'm on this side of town I love subway on topside and pellisippi they know how to make the best subs!!!!
Atmosphere: 5
Food: 5
Service: 5
Great service great food thank you !
Atmosphere: 5
Food: 5
Service: 5
Loading...