Bojangles

4505 Hwy 411, Madisonville
(423) 442-4156

Recent Reviews

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Michelle Lane

3 hours before closing and could not fill an 8 piece meal request. They didn't have enough chicken. Then had to wait 4 minutes for bo rounds since we had to order breakfast.

Atmosphere: 3

Food: 4

Service: 3

Ethan Mcdowell

Most restaurants mess up by not cooking the food long enough. They cook it until it's dried chicken and sell it to you for 40$ one of the worst experiences I've had with a chicken restaurant.

Atmosphere: 1

Food: 1

Service: 1

Samer Adra

The lady who took my drive-thru order straight-up lied to my face, and then mishandled food.
I also got overcharged for an item but that wasn't the worse thing.
After ordering drive-thru, they asked me to pull ahead and they'd walk my food out to me after a few minutes, which is pretty typical here and not a big deal.
When they brought me my food, I got a bag and the drinks were missing, so I told the guy and he went back to get the drinks and brought them along with what I thought was the rest of my order.
As I was sorting everything out, the lady who took my order came up to my car and asked if I'd gotten a certain item. Turns out they gave me a couple items that were meant for the car behind me, so she asked for them. I opened the items and sure enough, that's what they were. I told her she can't give the food to the other customer after I handled it and would have to remake it, so she said she was going to take it inside to throw away and remake it for them. Massive and obvious lie. I could have kept it and maybe should have for food safety, but I gave it back to her and drove up, parked, and watched... She stayed out there, gave the food to the car behind me, and they drove off.
Yucky and rude.

Atmosphere: 3

Food: 4

Service: 1

Benjamin Adra

Well guys, I've got some good news, and some bad news, the Bojangles here has a worker (didn't catch her name, but I know she was working here at 9/28/2024 at 7:28 pm.. ) we were accidentally given someone else's food by mistake, and they found us a few minutes later (after we had opened the food and touched it) she asked for it back as she was going to (interestingly) give it to the other customers who ordered it.. after we had touched it... My dad told her "you aren't going to give that to the other people after we opened it right?" She replied "no, I'll take it inside, throw it away and make more" we gave it back, then pulled away, about 20 feet forwards, it turns out that she GAVE THE FOOD SHE TOOK FROM US TO THE CUSTOMER WHO ORDERED IT! SHE STRAIGHT UP LIED TO OUR FACES AND.. also compromised the health of the other customers, idk if she does it often or not, but beware, you might get food that was in a car with dogs or toddlers. Or worse, someone sick.. beware... Good news is.. well, nothing I guess.

Atmosphere: 1

Food: 1

Service: 1

Debra Wood

Polite efficient employees.
Chicken tender were quite small today. Ordered honey mustard, recieved bbq.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bo's Chicken Sandwich with Pimento Cheese, Cole Slaw

Eric Lillard

Great as always!

Atmosphere: 5

Food: 5

Service: 5

Pamela Harris

Very nice workers. Food was great and we got it quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy

Andy Brown

Chicken was overcooked or left up the heat lamp too long, Fry's were over seasoned. I could have played hockey with the biscuit The only good thing was they don't offer Unsweetened tea

Steven Brock

Always a quick tasty breakfast

Atmosphere: 3

Food: 3

Service: 3

Robyn Maynard

This is the THIRD time I've come to this store and they've been out of ketchup! That may seem petty to some but it's ridiculous that somewhere that serves fries and hash rounds to never have ketchup! I thought 3rd time would be the charm, not in this case!

Steven Kinkead

Chicken biscuits are great and so is the steak and egg biscuit

Atmosphere: 5

Food: 5

Service: 5

tanszy tippett

Biscuits were good but a bit crumbly

Atmosphere: 5

Food: 4

Service: 5

Alison Marie

Food was hard, fries were over salty. But it was later in the day so maybe that's why

Atmosphere: 4

Food: 2

Service: 4

James Haro

I'm definitely biased here....

Atmosphere: 4

Food: 4

Service: 4

Michael Lee

Very good place

Atmosphere: 5

Food: 5

Service: 5

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