Please either update your business hours or stay open the hours it says.
GINA COLE
SUPER-NASTY!!! NO EMPLOYEES WERE WEARING GLOVES, HATS, APRONS OR HAIR NETS!!! HAND WASHING??? PROBABLY NOT!!! EXTREME HEALTH HAZARD!!! COVID!!! AIDS!!! HEPATITUS!!! ... VERY SLOW & NON-CARING SERVICE!!! VERY OVER-PRICED!!! HOW CAN THEY STAY IN BUSINESS??? BEYOND GROSS & VERY HAZARDOUS TO HEALTH!!! SHUT IT DOWN!!! CHANGE TO A PAPA JOHN'S FRANCHISE AFTER DISINFECTING & HIRING CARING EMPLOYEES!!! SHAMEFUL!!! VERY SHAMEFUL!!!
Earl Straw
This is a take out or delivery unit. They make great pizza. I highly recommend it.
Pamela Fannin
0- Star – Unacceptable Customer Service
My experience with the Domino’s in Madisonville was beyond frustrating. When I called to place an order, they answered with “Placing you on hold”—no greeting, no professionalism, nothing. I was left on hold for nearly 20 minutes, so I hung up and called back, only to get the same treatment. This time, I stayed on hold for almost an hour.
When I finally spoke with a manager, instead of apologizing and trying to make it right, they just made excuses. I understand being busy, but there’s no excuse for poor communication and lack of customer service. A simple “Thank you for calling Domino’s, may I place you on hold?” would go a long way. Additionally, if you have to leave a customer on hold for an extended period, check back in with them instead of just leaving them waiting indefinitely.
This location seriously needs to step up its service.
John Bowman
Angela is the sweetest driver we have ever had.
Sierra
Disgusting not one person was wearing gloves. They dropped food on the ground and put it right back on someone's pizza. Mine was burnt. Y'all need to do better
Darmonian
Friendly and fast service. I order from them a lot with no issues
Jeremy Piatt
Started eating a slice of pizza and felt a long hair in my mouth. Disgusting. Never again. Get your employees hairnets and require them to wear them like every other food establishment
Brandon Johnson
Fantastic food and fantastic service!
Jennifer D
It’s a winter storm & they said they could deliver and did. I offered to walk to my driveway to meet them but she still came down. Yes I tipped quite well. But she delivered with a smile. The order taker was super nice as well & I asked them to please make sure there’s extra cheese on it, he explained it’s weighed out and there was the perfect amount of cheese.
Got a 32- piece and a 16- piece of bread bits and didnt give me any marinara sauce so i went back in and was told i could only get 1 and anything more was an upcharge. Smh ill drive the 45 mins to sweetwater before i ever go back to this shitty place
Owen Hooper (Hoop)
Their estimated deliveries are very misleading. Was set for 40 minutes and took 2 hours. Tried to call and cancel my order at one point and was placed on hold for a while so gave up. Order arrived and was barely warm/ already chilling.
Food: 2
Service: 1
Nicole Hobbs
We eat here quite often. We have gotten fresh and hot pizza every single time!! Love this place!
Atmosphere: 5
Food: 5
Service: 5
Brad Kent
They didn't deliver to me, but I ordered it and picked it up. It was ready fast and handed over with a thank you and a smile.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
CHristopher Slack
fresh , hot and fast as usual! Anglia the delivery driver was polite as always and right on time . A+++
Please either update your business hours or stay open the hours it says.
SUPER-NASTY!!! NO EMPLOYEES WERE WEARING GLOVES, HATS, APRONS OR HAIR NETS!!! HAND WASHING??? PROBABLY NOT!!! EXTREME HEALTH HAZARD!!! COVID!!! AIDS!!! HEPATITUS!!! ... VERY SLOW & NON-CARING SERVICE!!! VERY OVER-PRICED!!! HOW CAN THEY STAY IN BUSINESS??? BEYOND GROSS & VERY HAZARDOUS TO HEALTH!!! SHUT IT DOWN!!! CHANGE TO A PAPA JOHN'S FRANCHISE AFTER DISINFECTING & HIRING CARING EMPLOYEES!!! SHAMEFUL!!! VERY SHAMEFUL!!!
This is a take out or delivery unit. They make great pizza. I highly recommend it.
0- Star – Unacceptable Customer Service
My experience with the Domino’s in Madisonville was beyond frustrating. When I called to place an order, they answered with “Placing you on hold”—no greeting, no professionalism, nothing. I was left on hold for nearly 20 minutes, so I hung up and called back, only to get the same treatment. This time, I stayed on hold for almost an hour.
When I finally spoke with a manager, instead of apologizing and trying to make it right, they just made excuses. I understand being busy, but there’s no excuse for poor communication and lack of customer service. A simple “Thank you for calling Domino’s, may I place you on hold?” would go a long way. Additionally, if you have to leave a customer on hold for an extended period, check back in with them instead of just leaving them waiting indefinitely.
This location seriously needs to step up its service.
Angela is the sweetest driver we have ever had.
Disgusting not one person was wearing gloves. They dropped food on the ground and put it right back on someone's pizza. Mine was burnt. Y'all need to do better
Friendly and fast service. I order from them a lot with no issues
Started eating a slice of pizza and felt a long hair in my mouth. Disgusting. Never again. Get your employees hairnets and require them to wear them like every other food establishment
Fantastic food and fantastic service!
It’s a winter storm & they said they could deliver and did. I offered to walk to my driveway to meet them but she still came down. Yes I tipped quite well. But she delivered with a smile. The order taker was super nice as well & I asked them to please make sure there’s extra cheese on it, he explained it’s weighed out and there was the perfect amount of cheese.
Restaurantji Recommends
Got a 32- piece and a 16- piece of bread bits and didnt give me any marinara sauce so i went back in and was told i could only get 1 and anything more was an upcharge. Smh ill drive the 45 mins to sweetwater before i ever go back to this shitty place
Their estimated deliveries are very misleading. Was set for 40 minutes and took 2 hours. Tried to call and cancel my order at one point and was placed on hold for a while so gave up. Order arrived and was barely warm/ already chilling.
Food: 2
Service: 1
We eat here quite often. We have gotten fresh and hot pizza every single time!! Love this place!
Atmosphere: 5
Food: 5
Service: 5
They didn't deliver to me, but I ordered it and picked it up. It was ready fast and handed over with a thank you and a smile.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
fresh , hot and fast as usual! Anglia the delivery driver was polite as always and right on time . A+++
Atmosphere: 5
Food: 5
Service: 5
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