You could really tell they were struggling not for sure new hires management something just wasn't right and they didn't get the order right either she read it right but what was in the bag was not what she said or what we ordered
Atmosphere: 1
Food: 3
Service: 1
Amber Jones
I went to Bojangles today and never even got to order. The cashier was too busy chatting with customers about K-pop instead of taking care of the line. I was second in line and still ended up waiting nearly 20 minutes. People ahead of me and behind me gave up and left, and so did I. Absolutely unacceptable service — if staff can’t focus on customers, management needs to step in.
Atmosphere: 1
Food: 1
Service: 1
Jeff Rivenbark
Not sure what all the talk is about. Was just an average, boring sandwich. No reason to go back.
Atmosphere: 2
Food: 2
Service: 3
Mathew Lenz
Good in a pinch.
Atmosphere: 2
Food: 4
Service: 3
Katherine Murphy
The staff was so kind! We typically eat in Knoxville and have been avoiding Bojangles lately because most locations have not offered a great experience. Taevion (sp?) was so polite. We aren’t in Maryville often, but would recommend this location if you are craving bojangles!!
Food: 5
Eddie Christenberry
3:00p on a hot summer day lowers the bar for quality expectation in a fast service place like Bojangles. However, the place was clean, service was adequate, and food wasn’t old. I’ll call it a win. A smile from employees would have been helpful, but I’ll take this in a jam.
Atmosphere: 4
Food: 4
Service: 4
Cathy Landry
Small portions, too costly.
Atmosphere: 3
Food: 4
Service: 3
Jon Rydell
Not a good eating place we've tried it TWO many TIMES GOOD BY 😕 MY OLD FRIEND.
Atmosphere: 1
Food: 1
Service: 1
Nichole Bennett
Store manager Christian attitude on handling our order we left without our food. At first she refused to give us the store # and corporate number or a way to make a complaint. Her answer was I don't know repeatedly. With her attitude and lack of manners and common sense idk how she became a store manager
Service: 1
Favorite Turd
The manager David I believe his name is, he is pretty awesome. Really hardworking, professional and just an overall awesome man. He handles problems very nicely so you made a great choice putting him in charge. Thank you David and my little dog said thank you too, ☺️
We went to the Lamar Alexander location in Maryville TN. It was around 730pm and the dining room was closed/locked with no reason posted. Hours were until 10pm. Drive thru was open but we weren’t going to eat in our car. So disappointing.
Service: 1
Jeffery Anderson
Service was poor, food was good.
Atmosphere: 3
Food: 4
Service: 2
Robyn McCammon
Change the Google time open for the drive through. They are not open until 11, even though the sign is still on and they’re still answering the intercom just to tell people Google has it wrong 🤷♀️ I don’t normally leave bad reviews but it’s something every time I come here.
Atmosphere: 1
Food: 1
Service: 1
Jon Giddy
This place was disgusting I went 2-3 weeks ago and it seems to be there are new staff and they are incredibly rude the manager Dylan was rude and had an aditude and there was an old lady cleaning tables and half assed it barley cleaned them not, coming again.
You could really tell they were struggling not for sure new hires management something just wasn't right and they didn't get the order right either she read it right but what was in the bag was not what she said or what we ordered
Atmosphere: 1
Food: 3
Service: 1
I went to Bojangles today and never even got to order. The cashier was too busy chatting with customers about K-pop instead of taking care of the line. I was second in line and still ended up waiting nearly 20 minutes. People ahead of me and behind me gave up and left, and so did I. Absolutely unacceptable service — if staff can’t focus on customers, management needs to step in.
Atmosphere: 1
Food: 1
Service: 1
Not sure what all the talk is about. Was just an average, boring sandwich. No reason to go back.
Atmosphere: 2
Food: 2
Service: 3
Good in a pinch.
Atmosphere: 2
Food: 4
Service: 3
The staff was so kind! We typically eat in Knoxville and have been avoiding Bojangles lately because most locations have not offered a great experience. Taevion (sp?) was so polite. We aren’t in Maryville often, but would recommend this location if you are craving bojangles!!
Food: 5
3:00p on a hot summer day lowers the bar for quality expectation in a fast service place like Bojangles. However, the place was clean, service was adequate, and food wasn’t old. I’ll call it a win. A smile from employees would have been helpful, but I’ll take this in a jam.
Atmosphere: 4
Food: 4
Service: 4
Small portions, too costly.
Atmosphere: 3
Food: 4
Service: 3
Not a good eating place we've tried it TWO many TIMES GOOD BY 😕 MY OLD FRIEND.
Atmosphere: 1
Food: 1
Service: 1
Store manager Christian attitude on handling our order we left without our food. At first she refused to give us the store # and corporate number or a way to make a complaint. Her answer was I don't know repeatedly. With her attitude and lack of manners and common sense idk how she became a store manager
Service: 1
The manager David I believe his name is, he is pretty awesome. Really hardworking, professional and just an overall awesome man. He handles problems very nicely so you made a great choice putting him in charge. Thank you David and my little dog said thank you too, ☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went to the Lamar Alexander location in Maryville TN. It was around 730pm and the dining room was closed/locked with no reason posted. Hours were until 10pm. Drive thru was open but we weren’t going to eat in our car. So disappointing.
Service: 1
Service was poor, food was good.
Atmosphere: 3
Food: 4
Service: 2
Change the Google time open for the drive through. They are not open until 11, even though the sign is still on and they’re still answering the intercom just to tell people Google has it wrong 🤷♀️ I don’t normally leave bad reviews but it’s something every time I come here.
Atmosphere: 1
Food: 1
Service: 1
This place was disgusting I went 2-3 weeks ago and it seems to be there are new staff and they are incredibly rude the manager Dylan was rude and had an aditude and there was an old lady cleaning tables and half assed it barley cleaned them not, coming again.
Atmosphere: 3
Food: 1
Service: 2
Country Ham biscuits are awesome
Atmosphere: 5
Food: 5
Service: 5
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