Had a bug on my burger. I will be calling health department
Atmosphere: 1
Food: 1
Service: 1
Kyle Lindamood
I have consistent issues at this restaurant always in Maryville! Tennessee. If I order through drive-through, my order is never correct. I will even ask is those burgers made with no pickle and of course they say yes to find a handful of pickles in the middle of my burger constantly. Management does not care whatsoever about the customers. If ordered by the app on the phone, the order is Constantly wrong and when they serve you at drive-through, they virtually throw it inside your window. Here's your order thanks when you ask if it's OK they always say yeah. It is night and day difference between the Burger King in Maryville, Tennessee and the Burger King in Alcoa, which is a maybe 2 miles or 3 miles apart. Alcoa really takes the time to take care of their customers the order back to me and make sure it's correct. Burger King needs to clean house in Maryville Tennessee Needs to get all new management and employees and they would see a big boom in business like it used to be. Very very poor customer service and management is even worse.
Atmosphere: 1
Food: 2
Service: 1
Travis Hargis
This burger king has the slowest drive through. Many times I've just left after sitting in line for 10 minutes with no progress or orders being taken.
Atmosphere: 1
Food: 1
Service: 1
Tennessee Butterfly
Nice folks fresh food abd good service
Atmosphere: 5
Food: 5
Service: 5
James Kopp
Never gets order right tells dashers to leave even if they know the order is missing items.
Atmosphere: 2
Food: 1
Service: 1
Ben Allison
Got my food home the burger was wrong and I should have just ask for a small fry instead of a large because basically got a small. And it was not busy at all didn’t have sweet tea. The cashier guy almost threw my food at me trying to rush me on.. So bad in multiple ways. Tonight on 12 dec 2025.
Food: 1
Jasmine Baker
When went there and the lady’s that was there on Thursday night 11- 12:30 12 dec they acted like we was not there they hid from us and the attitude when we pulled back around the attitude was nasty I didn’t even wanna eat there cuz they might have spit in my food if I really did but they really just ruin my appetite when I got off work I was going to try the SpongeBob meal not going back!!!
Atmosphere: 1
Food: 1
Service: 1
bobby jenkins
They were nice and did an awesome job thanks
Food: 4
Prince
burger King has really gone down since the 90s ,I thought I would give this one a try being I'm not from the area, first I order a number 1 price was $7.45 I gave cashier a $20 and my change was $2.55 $10 dollars short, then as I was driving and started to eat my whopper it was missing tomatoes onions, ect.. and the fries was nasty!! I ended up going to taco bell.
Faith Mcconniel
Why am.i waiting for my order for about almost 1hr and a half when u guys arent that busy. I always look to see if u guys are busy when I place an order and it says u guys arent busy
Burger King isn't what it use to be for sure. Nice people though.
Atmosphere: 3
Food: 2
Service: 4
gayle weigel
So casual & easy to eat in or put.
Atmosphere: 5
Food: 5
Service: 5
Michael Woodward
I asked for my burger to be cooked fresh (off the broiler) but they didn't. It was cold and very disappointing. 6:30 10/31/25.
Atmosphere: 3
Food: 2
Service: 3
Zach Norman
People were nice but everything we ordered was wrong. Fries and nuggets looked and tastes like they have been sitting out under a lamp for hours. I ordered a double cheeseburger and only came with one patty. And they totally forgot an order of the tots that I paid for. If you want to have it your way don’t try this place. Booooooooooo
Had a bug on my burger. I will be calling health department
Atmosphere: 1
Food: 1
Service: 1
I have consistent issues at this restaurant always in Maryville! Tennessee. If I order through drive-through, my order is never correct. I will even ask is those burgers made with no pickle and of course they say yes to find a handful of pickles in the middle of my burger constantly. Management does not care whatsoever about the customers. If ordered by the app on the phone, the order is Constantly wrong and when they serve you at drive-through, they virtually throw it inside your window. Here's your order thanks when you ask if it's OK they always say yeah. It is night and day difference between the Burger King in Maryville, Tennessee and the Burger King in Alcoa, which is a maybe 2 miles or 3 miles apart. Alcoa really takes the time to take care of their customers the order back to me and make sure it's correct. Burger King needs to clean house in Maryville Tennessee Needs to get all new management and employees and they would see a big boom in business like it used to be. Very very poor customer service and management is even worse.
Atmosphere: 1
Food: 2
Service: 1
This burger king has the slowest drive through. Many times I've just left after sitting in line for 10 minutes with no progress or orders being taken.
Atmosphere: 1
Food: 1
Service: 1
Nice folks fresh food abd good service
Atmosphere: 5
Food: 5
Service: 5
Never gets order right tells dashers to leave even if they know the order is missing items.
Atmosphere: 2
Food: 1
Service: 1
Got my food home the burger was wrong and I should have just ask for a small fry instead of a large because basically got a small. And it was not busy at all didn’t have sweet tea. The cashier guy almost threw my food at me trying to rush me on.. So bad in multiple ways. Tonight on 12 dec 2025.
Food: 1
When went there and the lady’s that was there on Thursday night 11- 12:30 12 dec they acted like we was not there they hid from us and the attitude when we pulled back around the attitude was nasty I didn’t even wanna eat there cuz they might have spit in my food if I really did but they really just ruin my appetite when I got off work I was going to try the SpongeBob meal not going back!!!
Atmosphere: 1
Food: 1
Service: 1
They were nice and did an awesome job thanks
Food: 4
burger King has really gone down since the 90s ,I thought I would give this one a try being I'm not from the area, first I order a number 1 price was $7.45 I gave cashier a $20 and my change was $2.55 $10 dollars short, then as I was driving and started to eat my whopper it was missing tomatoes onions, ect.. and the fries was nasty!! I ended up going to taco bell.
Why am.i waiting for my order for about almost 1hr and a half when u guys arent that busy. I always look to see if u guys are busy when I place an order and it says u guys arent busy
Restaurantji Recommends
Love this place
Atmosphere: 5
Food: 5
Service: 5
Burger King isn't what it use to be for sure. Nice people though.
Atmosphere: 3
Food: 2
Service: 4
So casual & easy to eat in or put.
Atmosphere: 5
Food: 5
Service: 5
I asked for my burger to be cooked fresh (off the broiler) but they didn't. It was cold and very disappointing. 6:30 10/31/25.
Atmosphere: 3
Food: 2
Service: 3
People were nice but everything we ordered was wrong. Fries and nuggets looked and tastes like they have been sitting out under a lamp for hours. I ordered a double cheeseburger and only came with one patty. And they totally forgot an order of the tots that I paid for. If you want to have it your way don’t try this place. Booooooooooo
Atmosphere: 1
Food: 1
Service: 1
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