They make good Americano but every time I get a bagel it seems stale and dry...maybe one day I'll learn
Atmosphere: 5
Food: 2
Service: 5
Craig Schrock
Probably the worst Dunkin I have ever been to and that's saying a lot. You would think that having several employees would make it easier to handle customers, orders, and attention to the people in line. Retail 101, greet the customer, take their order, make their order, and serve their order. I know that's difficult to do when you do not care and are just trying to make it, maybe a job where you are not customer facing. The lack of replies says everything about this location, they are franchises so this is right on par with that model. The location is really nice, unfortunately it is not enough to retain return customers. There is an old saying that people who have a great experience they tell a few, when they have a terrible experience they tell anyone who will listen, look at the reviews and take them to heart, this location is severely lacking customer service. There is an independent coffee shop right down the road @quick Fix Coffee LLC, spend your money there, they will appreciate it.
Atmosphere: 1
Food: 1
Service: 1
Jo Beliles
Yummy drink with the help of the barista but the service was so...slooow. Glad I wasn't in a hurry. 2 baristas, one of whom was training a new guy. I ordered on the lobby - seemed like drive thru drinks got priority
Atmosphere: 4
Food: 5
Service: 4
Linda Sams
I love Dunkin Donuts! And I enjoy the variety of Deliciousness they offer!! The Staff is friendly and the Service is great!! Thank You 😊
Atmosphere: 5
Food: 5
Service: 5
Daria Moran
Their cold brew is super super bitter and strong, to the point you can't taste the sweetener at all, even with extra pumps. If you order cold foam they just put whipped cream, they won't do the foam. Slower drive thru service than other Dunkins. This location also has one of the most poorly designed parking lots / drive thru lanes I've ever seen, PITA to get in and out of here when it's busy
Alexia Cardona
Quick service
Atmosphere: 5
Food: 5
Service: 5
Christopher
I wanted to express my gratitude for the staff especially Angie for the kindness and patience shown to me in the past few years when i was at rock bottom in life. I apologize for any issues i may have caussed with my recent struggles with my mental health. thank you
Atmosphere: 5
Service: 5
Macey Dukes
terrible experience. one of the worst i’ve ever had at a dunkin. ordered at 11:31, waited very patiently for coffee and food, after 15 minutes of waiting and realizing people that came in after me have already got their stuff and left i asked about how much longer should i expect. the lady at the front explained that it accidentally came in as drive through order and that it would be right out. 15 minutes later after asking for a second time it finally came out. that’s 30 minutes total i stood waiting for 2 coffees and a wake up wrap. not one time did i get an apology or anything to make the situation better. very disappointed in how the situation was handled. will not be returning to dunkin again
Atmosphere: 1
Food: 1
Service: 1
Melissa Hopkins
We spent $ 30.00 for their cup and we was told free refills on any coffee and size and that’s not true I had to pay and they didn’t get our coffee right
Atmosphere: 4
Food: 3
Service: 3
Brendan Callahan
The staff is very helpful and is well informed and and always happy to explain what something has in it. The best dunkin in Maryville and it'll be the one I go to from now on
Ordered coffee and a sandwich..coffee was not even 3/4 full..the sandwich was cold in the middle
Atmosphere: 5
Food: 2
Service: 5
Tammie Sears
The gentleman who waited on me had teeth that obviously hadn't been brushed for a long time. I love dunkin, its my favorite coffee place but that employee really ruined a normally great experience.
They make good Americano but every time I get a bagel it seems stale and dry...maybe one day I'll learn
Atmosphere: 5
Food: 2
Service: 5
Probably the worst Dunkin I have ever been to and that's saying a lot. You would think that having several employees would make it easier to handle customers, orders, and attention to the people in line. Retail 101, greet the customer, take their order, make their order, and serve their order. I know that's difficult to do when you do not care and are just trying to make it, maybe a job where you are not customer facing. The lack of replies says everything about this location, they are franchises so this is right on par with that model. The location is really nice, unfortunately it is not enough to retain return customers. There is an old saying that people who have a great experience they tell a few, when they have a terrible experience they tell anyone who will listen, look at the reviews and take them to heart, this location is severely lacking customer service. There is an independent coffee shop right down the road @quick Fix Coffee LLC, spend your money there, they will appreciate it.
Atmosphere: 1
Food: 1
Service: 1
Yummy drink with the help of the barista but the service was so...slooow. Glad I wasn't in a hurry. 2 baristas, one of whom was training a new guy. I ordered on the lobby - seemed like drive thru drinks got priority
Atmosphere: 4
Food: 5
Service: 4
I love Dunkin Donuts! And I enjoy the variety of Deliciousness they offer!! The Staff is friendly and the Service is great!! Thank You 😊
Atmosphere: 5
Food: 5
Service: 5
Their cold brew is super super bitter and strong, to the point you can't taste the sweetener at all, even with extra pumps. If you order cold foam they just put whipped cream, they won't do the foam. Slower drive thru service than other Dunkins. This location also has one of the most poorly designed parking lots / drive thru lanes I've ever seen, PITA to get in and out of here when it's busy
Quick service
Atmosphere: 5
Food: 5
Service: 5
I wanted to express my gratitude for the staff especially Angie for the kindness and patience
shown to me in the past few years when i was at rock bottom in life. I apologize for any issues i
may have caussed with my recent struggles with my mental health. thank you
Atmosphere: 5
Service: 5
terrible experience. one of the worst i’ve ever had at a dunkin. ordered at 11:31, waited very patiently for coffee and food, after 15 minutes of waiting and realizing people that came in after me have already got their stuff and left i asked about how much longer should i expect. the lady at the front explained that it accidentally came in as drive through order and that it would be right out. 15 minutes later after asking for a second time it finally came out. that’s 30 minutes total i stood waiting for 2 coffees and a wake up wrap. not one time did i get an apology or anything to make the situation better. very disappointed in how the situation was handled. will not be returning to dunkin again
Atmosphere: 1
Food: 1
Service: 1
We spent $ 30.00 for their cup and we was told free refills on any coffee and size and that’s not true I had to pay and they didn’t get our coffee right
Atmosphere: 4
Food: 3
Service: 3
The staff is very helpful and is well informed and and always happy to explain what something has in it. The best dunkin in Maryville and it'll be the one I go to from now on
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went here on National Donut Day!
Atmosphere: 3
Food: 4
Service: 4
Ordered coffee and a sandwich..coffee was not even 3/4 full..the sandwich was cold in the middle
Atmosphere: 5
Food: 2
Service: 5
The gentleman who waited on me had teeth that obviously hadn't been brushed for a long time.
I love dunkin, its my favorite coffee place but that employee really ruined a normally great experience.
Atmosphere: 4
Food: 5
Service: 4
This dunkin is fine.
Absolutely love
Atmosphere: 5
Food: 5
Service: 5
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