Dunkin'

1810 W Broadway Ave, Maryville
(865) 233-7570

Recent Reviews

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DOUG PHILLIPS

Stood at the counter for 8 min no one would acknowledge me or take my order
Screw this place never will be back here

Debbie Boustani

I just love the staff at this location. Everytime I go there they are so sweet, especially Jessica. I just love her. Always polite and smiling 😊 They work hard and always try to get everyone through quickly.

Atmosphere: 5

Food: 5

Service: 5

Amanda (Baileyal)

I ordered using the mobile app. They were finishing my drink when I arrived. It tasted very good. The staff was very friendly. I would recommend this Dunkin.

Atmosphere: 4

Food: 4

Service: 4

Scott Clark

Not a bad place walked in at 11:54 today and there was no donuts. Imagine that Dunkin’ Donuts and no donuts.

Daria Moran

With mobile orders, they don't call out names and face the stickers away from customers so you can't see the names on the cups. Bathrooms are kept locked. I can understand that in a big city but suburban Maryville? I preferred Dunkin because they weren't implementing policies that are unfriendly to customers like Starbucks but I guess that's changing

Megan Reeves

Why is it that every time I come here they don't have the donuts I want? Hardly any donuts of any kind in fact.
These chains get worse and worse .

Atmosphere: 2

Food: 2

Service: 1

Daisy Redd

The new young tall girl that works the drive thru window is rude as hell. She needs to be fired, who in the hell does she think she is? She acts like she's better than the people she's serving... Let me guess? She's in nursing school? 🙄

Atmosphere: 3

Food: 5

Service: 1

Josh Herman

I ordered the munchkins a little dry tasting but overall they were good

Atmosphere: 5

Food: 4

Service: 5

Melissa Hopkins

I spent $ 30.00 for their cup and I was told u get free refills on any coffee and size not true they charged me and they didn’t get it right

Atmosphere: 5

Food: 2

Service: 3

Alyssa Goodman

Fast friendly service, iced latte spinkled with whipcream and waffle cone pieces. Great snack bacon too. This is how all dunkins should be!

Atmosphere: 5

Food: 5

Service: 5

BarMan Rental

Extremely disappointed with the service at this Dunkin’ location. My wife stopped by the night before my daughter’s birthday party to order five dozen pink donuts. The night manager told her it was good as long as they were available the next morning. When I arrived the next morning to pick them up, the morning manager informed me she could only sell me three dozen—even though they clearly had more available.

I explained that my wife had stopped by the night before specifically to avoid any issues, but she dismissed it and told me that in the future, the order needs to be placed 24 hours in advance. That would have been helpful to know when she was there. While she reluctantly sold me three dozen, it left me scrambling the morning of my daughter’s party and made an already busy day far more stressful than it needed to be.

This kind of inconsistency and poor communication is unacceptable—especially when you’re trying to plan something special for your child.

Service: 1

Amy C.

Picked up mobile order. Everything was satisfactory

Food: 3

Service: 5

joyce lobetti

Every time I come here it's a long wait and not worth it. Whether they're dead or busy, it's a RIDICULOUS wait time.

Atmosphere: 1

Food: 1

Service: 1

Devin Jones

I meet here a couple times a month with a friend to chat. While I don't drink coffee their iced teas and refresher drinks are pretty good. The service is pretty quick, even when the drive through is busy I've only had to wait a couple minutes for a drink. The tables are usually clean, I've seen a few crumbs left over from kids enjoying their pastries that get left for a while, but the floors are always clean and clear of trash. The bathrooms are decent and stocked too. They have a nice little outdoor table under the shade of a beautiful tree if you don't want to waste a nice day while you're enjoying your treats.

Atmosphere: 4

Food: 4

Service: 4

Mason Blth

I go here to get my morning coffee and it’s been great!
Coffee = cheap
Speed = fast
It can’t any better.

Atmosphere: 4

Food: 4

Service: 5

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