Service was good, quick friendly. Food was cooked right and seasoned right. However for my $30 steak it came cold. It was cooked medium ans very tender and was served on a skillet but even the skillet was cool. I think it was cooked early and then left out not under a heat lamp. I don't like sending food back to be refired because I don't trust restraunts not to retaliate. Again it was seasoned well and very tender just cold. Also ordered fried mozerella sticks. Those were perfect. Seasoned crispy and even good reheated at home.
Jason Black
Ate there for the first time on Sunday ate there again on Monday place was absolutely awesome. Food was fantastic and the service was perfect. Absolutely great experience both times highly recommend!
Haley S
We went there today, November 29th, and I can truly say I've never had such a bad experience before in my life. This place was good for a while, but the last two times were terrible. The last time, they fixed it and promised it would be better. This time, the manager was the same guy but not as nice. We waited for 40 minutes for food, and the manager claimed it had only been in for 18 minutes, which leads us to believe our waitress (Brooklynn) didn't put it in until roughly 20 minutes later. Then, three of us sat without drinks the whole time we ate. We asked for the manager. He came over, said he was going to take 40% off the bill, then brought the check and only took 40% off two meals, which was not what he said. The waitress was rude and unprofessional about the situation. We were then told we were not welcome back again and were being trespassed. All we did was tell them what was happening right in front of their eyes.
Kerri Smith
The worst dining experience ever! We sat at 7:30 ordered our food pretty quick the waitress waited to put in our order till much later got our food after 40 min not only that the food was cold when brought out! 4 out of the 8 of us had to eat our cold food with no drink bo refills was brought till we complained once we complained the manager came over and said he was going to take 40% off our bill so it takes over 15 min to get our ticket once the ticket was brought there was 16 bucks off a 107 dollar ticket! We didn't agree with that so got the manager back hes came back with a horrible attitude and said I'm not doing anything about the bill it is what it is then trespassed us over a disagreement we didn't get loud or cause a seen amd he still took it to far! I have never in my 40 years ever been trespassed! I don't recommend this place to anyone! The other bad reviews are very accurate!
Kristyn Smith
The absolute worst dining experience I’ve had ever, service was awful we sat at the table for 20 minutes without drinks and finished our cold meals before getting refills, took 40 minutes for our food to come out. Absolutely ridiculous.
bruh
Worst dining experience I’ve ever had in my life if I could give negative stars I would
10 out of 10 recommend chilis it’s the best restaurant in maryville
Teresa Jarvis
As soon as I walked in the female at the hostess stand, the heavier one with curly blondish/ brown hair and glasses told me there was a 30 to 45 minute wait to sit at the bar. I said to her "isn't the bar first come first?", she said yes but they're slammed so there's no telling when they can get to you. 🤔I immediately found a seat at the bar and the bartender with dark hair, MaKayla, took my order in less than a minute. Maybe the female at the hostess stand should do something different besides hostessing. Also the female with the long bond hair at the bar never once looked me in the eye or smiled and seemed to be very snobbish yet had no problem looking at, smiling and flirting with a guy on the other side of the bar. Food was good, but service not so much. That store needs a personnel adjustment.
Lamplightermk101
My lunch experience at Smoky Mountain Brewery was disappointing. It took 2 hours from when we sat down, with our waitress taking a considerable amount of time to take our order. I even had to get up to find her because we thought she’d forgotten us. I ordered a well-done burger, but it came out medium due to waitress error. When the burger was returned, there were no fries as the earlier ones were ice cold. No compensation was offered, and no manager checked in. The sour beer and burger were decent, which is why this review isn’t worse. Maybe it was just a bad day, but overall, it was a frustrating experience.
andy leeper
beer was cold and food was spectacular
Robin Holt
THE WHITE SANGRIA IS EXCELLENT! As well as the food.
Service was good, quick friendly. Food was cooked right and seasoned right. However for my $30 steak it came cold. It was cooked medium ans very tender and was served on a skillet but even the skillet was cool. I think it was cooked early and then left out not under a heat lamp. I don't like sending food back to be refired because I don't trust restraunts not to retaliate. Again it was seasoned well and very tender just cold. Also ordered fried mozerella sticks. Those were perfect. Seasoned crispy and even good reheated at home.
Ate there for the first time on Sunday ate there again on Monday place was absolutely awesome. Food was fantastic and the service was perfect. Absolutely great experience both times highly recommend!
We went there today, November 29th, and I can truly say I've never had such a bad experience before in my life. This place was good for a while, but the last two times were terrible. The last time, they fixed it and promised it would be better. This time, the manager was the same guy but not as nice. We waited for 40 minutes for food, and the manager claimed it had only been in for 18 minutes, which leads us to believe our waitress (Brooklynn) didn't put it in until roughly 20 minutes later. Then, three of us sat without drinks the whole time we ate. We asked for the manager. He came over, said he was going to take 40% off the bill, then brought the check and only took 40% off two meals, which was not what he said. The waitress was rude and unprofessional about the situation. We were then told we were not welcome back again and were being trespassed. All we did was tell them what was happening right in front of their eyes.
The worst dining experience ever! We sat at 7:30 ordered our food pretty quick the waitress waited to put in our order till much later got our food after 40 min not only that the food was cold when brought out! 4 out of the 8 of us had to eat our cold food with no drink bo refills was brought till we complained once we complained the manager came over and said he was going to take 40% off our bill so it takes over 15 min to get our ticket once the ticket was brought there was 16 bucks off a 107 dollar ticket! We didn't agree with that so got the manager back hes came back with a horrible attitude and said I'm not doing anything about the bill it is what it is then trespassed us over a disagreement we didn't get loud or cause a seen amd he still took it to far! I have never in my 40 years ever been trespassed! I don't recommend this place to anyone! The other bad reviews are very accurate!
The absolute worst dining experience I’ve had ever, service was awful we sat at the table for 20 minutes without drinks and finished our cold meals before getting refills, took 40 minutes for our food to come out. Absolutely ridiculous.
Worst dining experience I’ve ever had in my life if I could give negative stars I would
10 out of 10 recommend chilis it’s the best restaurant in maryville
As soon as I walked in the female at the hostess stand, the heavier one with curly blondish/ brown hair and glasses told me there was a 30 to 45 minute wait to sit at the bar. I said to her "isn't the bar first come first?", she said yes but they're slammed so there's no telling when they can get to you. 🤔I immediately found a seat at the bar and the bartender with dark hair, MaKayla, took my order in less than a minute. Maybe the female at the hostess stand should do something different besides hostessing. Also the female with the long bond hair at the bar never once looked me in the eye or smiled and seemed to be very snobbish yet had no problem looking at, smiling and flirting with a guy on the other side of the bar. Food was good, but service not so much. That store needs a personnel adjustment.
My lunch experience at Smoky Mountain Brewery was disappointing. It took 2 hours from when we sat down, with our waitress taking a considerable amount of time to take our order. I even had to get up to find her because we thought she’d forgotten us. I ordered a well-done burger, but it came out medium due to waitress error. When the burger was returned, there were no fries as the earlier ones were ice cold. No compensation was offered, and no manager checked in. The sour beer and burger were decent, which is why this review isn’t worse. Maybe it was just a bad day, but overall, it was a frustrating experience.
beer was cold and food was spectacular
THE WHITE SANGRIA IS EXCELLENT! As well as the food.
Restaurantji Recommends
Top notch service complemented by better food and even better beer 🍺
Great selection with large portions, well priced. Food was flavorful, waitress friendly and caring
Love Smokey mountain brewery Maryville location. Request Olivia as your waitress, she is great! Always a friendly face and welcoming.
Enjoyed Monday night Trivia. Host spoke clearly and was easily understood. Emmy, our server, did a great job! ?
Always a great place to eat
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