Awful customer service I would never patronize this business again
Atmosphere: 1
Service: 1
Erica Bradford
I ordered whole wings my wings were so small I had to throw three of them away because they were so small with no meat on them I paid over 70 dollars I wish I could get a refund
Atmosphere: 3
Food: 2
Service: 3
Yolanda
Ordered 7 piece combo paid $30.00 ABSOLUTELY HORRIBLE! Wings & fries were soggy I asked for honey hot got honey gold which I do not like asked for wings to be fried hard I received 1carrot & 1 celery stick got charged a $5.95 debit card fee which made order go from $22.99 to $30.00 come on really lemonade was horrendous! Wings were THE ABSOLUTE WORST! I will never eat here again I have informed all my colleagues and family not to eat here! Don’t waste your time!
Oliver Family5\u00269
The girl took a long time to count her drawer in. She wore a black bonnet and uniform. She acknowledged me she got to the change part and asked who was i picking up for.i prayed it wasn't one of the orders setting around unbanned. They were steadily adding to the windows. I told her the name and she snapped that is not the right way to say the name. She got the order from under the bar ledge held the order in her hand then laid the receipt on the counter and told me to confirm it. I told her I could not because it has to be attached to make sure it was the right order. I told her I need to take the picture with the receipt and name on the order. She refused three times and said she has to hold the order on that side of the counter. I told her I dont see the name just like door dash system kept saying retake the confirmation. She still refused argued and said she will not set it closer so I could take the picture. Then she said I tell you what. She stapled the receipt to the bag and still stood away.door dash still error saying retakethe picture. I contacted the customer explained the day and decided to let door dash know this is the fourth incident at that store with getting confirmation and clean delivery order. I always show the order and stay until order confirmed and delivery directions show. Customer service is shot there.i hear the cook singing ingredients and it makes me think friendly and inviting. Direct opposite. No greeting, no apologizing for delay just, who are you picking up for. You should not have rude aggressive people on the front counter that cannot maintain a professional quality to order delivery or packaging.
Daisy Moriarty
There is a lady there, black, light complexion, 5'3, who just isn't very pleasant. She just points at where she wants you to go as if im in prison and she's a correctional officer or something. Just not very good customer service. I'd like to think it's not personal, because we don't know each other so im assuming that this is just who she is, no mask, not playing hard to get. Just seemingly genuinely upset, dismayed, disassembled. Its internal for her. Just not happy, just not capable.
Shae Johnson-McClerkin
EVERY SINGLE TIME I place a large order for my family for WINGS & VEGGIES they NEVER give me the veggies!! They DO NOT FOLLOW FRY INSTRUCTIONS. What’s the purpose of giving the option of crispiness if ALL YALL KNOW HOW TO SO IS FRY SOFT‼️ Then waited over an hour for order to see they didn’t even include ALL 4 EGGROLLS I PAID FOR EITHER! It’s not a coincidence that they leave items off and know customers have been waiting then play dumb like they don’t know what they did. How you fried my 2 EGG ROLLS HARD AS A ROCK but can’t fry chicken extra crispy or hard?! Then out of 50pc of chicken, about 20 were extra small and missing MOST OF THE CHICKEN‼️
Atmosphere: 3
Food: 1
Service: 1
Malik Wilson
They have some good wings. Way better than buffalo wild wings
The wings had a nice flavor, but they were kinda small.
Atmosphere: 5
Food: 5
Service: 5
Trinity Osby
My mom and I ate here after a day of shopping. The prices were decent and our food was made to order. I would say specify how you want you food cooked because my mom’s fish was a little overcooked but she was still willing to keep it, but coco checked on us and made sure we were satisfied and replaced the fish with no problem.
Atmosphere: 5
Food: 4
Service: 5
Contina Moore
Their honey hot flavor is the best I have tasted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Hot Wings
Tbone Babe
It was greeat
Jamarion White
Food and customer services was amazing first time trying this place wings look as good as they taste would recommend!
Honey gold wings were fire!
Awful customer service I would never patronize this business again
Atmosphere: 1
Service: 1
I ordered whole wings my wings were so small I had to throw three of them away because they were so small with no meat on them I paid over 70 dollars I wish I could get a refund
Atmosphere: 3
Food: 2
Service: 3
Ordered 7 piece combo paid $30.00
ABSOLUTELY HORRIBLE!
Wings & fries were soggy I asked for honey hot got honey gold which I do not like asked for wings to be fried hard I received 1carrot & 1 celery stick got charged a $5.95 debit card fee which made order go from $22.99 to $30.00 come on really lemonade was horrendous! Wings were THE ABSOLUTE WORST! I will never eat here again I have informed all my colleagues and family not to eat here! Don’t waste your time!
The girl took a long time to count her drawer in. She wore a black bonnet and uniform. She acknowledged me she got to the change part and asked who was i picking up for.i prayed it wasn't one of the orders setting around unbanned. They were steadily adding to the windows. I told her the name and she snapped that is not the right way to say the name. She got the order from under the bar ledge held the order in her hand then laid the receipt on the counter and told me to confirm it. I told her I could not because it has to be attached to make sure it was the right order. I told her I need to take the picture with the receipt and name on the order. She refused three times and said she has to hold the order on that side of the counter. I told her I dont see the name just like door dash system kept saying retake the confirmation. She still refused argued and said she will not set it closer so I could take the picture. Then she said I tell you what. She stapled the receipt to the bag and still stood away.door dash still error saying retakethe picture. I contacted the customer explained the day and decided to let door dash know this is the fourth incident at that store with getting confirmation and clean delivery order. I always show the order and stay until order confirmed and delivery directions show. Customer service is shot there.i hear the cook singing ingredients and it makes me think friendly and inviting. Direct opposite. No greeting, no apologizing for delay just, who are you picking up for. You should not have rude aggressive people on the front counter that cannot maintain a professional quality to order delivery or packaging.
There is a lady there, black, light complexion, 5'3, who just isn't very pleasant. She just points at where she wants you to go as if im in prison and she's a correctional officer or something. Just not very good customer service. I'd like to think it's not personal, because we don't know each other so im assuming that this is just who she is, no mask, not playing hard to get. Just seemingly genuinely upset, dismayed, disassembled. Its internal for her. Just not happy, just not capable.
EVERY SINGLE TIME I place a large order for my family for WINGS & VEGGIES they NEVER give me the veggies!! They DO NOT FOLLOW FRY INSTRUCTIONS. What’s the purpose of giving the option of crispiness if ALL YALL KNOW HOW TO SO IS FRY SOFT‼️ Then waited over an hour for order to see they didn’t even include ALL 4 EGGROLLS I PAID FOR EITHER! It’s not a coincidence that they leave items off and know customers have been waiting then play dumb like they don’t know what they did. How you fried my 2 EGG ROLLS HARD AS A ROCK but can’t fry chicken extra crispy or hard?! Then out of 50pc of chicken, about 20 were extra small and missing MOST OF THE CHICKEN‼️
Atmosphere: 3
Food: 1
Service: 1
They have some good wings. Way better than buffalo wild wings
Atmosphere: 5
Food: 5
Service: 5
What bad attention
Service: 1
take forever to get an order ready.
Atmosphere: 1
Service: 1
Restaurantji Recommends
The wings had a nice flavor, but they were kinda small.
Atmosphere: 5
Food: 5
Service: 5
My mom and I ate here after a day of shopping. The prices were decent and our food was made to order. I would say specify how you want you food cooked because my mom’s fish was a little overcooked but she was still willing to keep it, but coco checked on us and made sure we were satisfied and replaced the fish with no problem.
Atmosphere: 5
Food: 4
Service: 5
Their honey hot flavor is the best I have tasted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Hot Wings
It was greeat
Food and customer services was amazing first time trying this place wings look as good as they taste would recommend!
Atmosphere: 3
Food: 5
Service: 4
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