I ordered a cake with lemon custard ice cream and chocolate cake from the Baskin Robbin at this location during the latter part of September ‘2024 for my sister’s, milestone birthday. The staff called a day later, and stated that they were out of lemon custard ice cream. Since it was so close to her birthday party, my sister substituted chocolate and vanilla ice cream instead of the lemon custard… Since I had Covid, I did not attend the party. Covid is over for me, and my taste buds are working very well… I tasted the ice cream cake last night, and it is TERRIBLE! The cake is SUPER DRY (my piece was frozen for a few days, so, the cake should not have tasted like Dry Chalk - nothing else does). It tasted as if it was OLD…It tasted so bad that it took away from the ice cream. I do not plan on ordering any more ice cream cakes from Baskin Robbin’s… The ice cream tasted ok (the cake did affect the taste of it) and service was fine…
Food: 1
BC Randle
The ice cream was great, as expected from Baskin Robbins. ? The person behind the counter made basically bo interaction, which is fine with me. I would always recommend any Baskin-Robbins.
Atmosphere: 4
Food: 5
Service: 4
M E
These teenagers don’t know how to control a Business. Working messy , don’t know who came first. They are so unorganized.
Atmosphere: 1
Food: 1
Service: 1
Yo Momma
These teenagers don’t know how to control a Business. Working messy , don’t know who came first. They are so unorganized.
Atmosphere: 1
Food: 1
Service: 1
Brad Vale
The staff went above and beyond expectations. I was ordering something that was a bit of an acquired taste, and they warned me and gave me a sample beforehand. I ended up ordering something else as a result because I wouldn't have liked my original idea as much. Excellent catch.
Atmosphere: 5
Food: 5
Service: 5
Tracey J
The employees provide great customer service with a welcoming attitude. Thank you.
Kristal .L
Terrible customer service walked in 2 hours before closing 3 girl working and no one greeted us and the black girl kept trying to charge us without giving us our stuff and when we paid the girl forgot about our milkshake and was washing dishes while we stood there for 5 minutes untill we asked her about it and she said she forgot, they were just trying to close early
I Finn-Smith
Really zero stars. Just walked into store and the bell rang, no greeting and waited at ice cream case. Young lady never acknowledged a potential customer. Just left. ??♀️
Ordered a classic rectangle cake. They had it on time and it was delicious. My only complaint, and I guess it really isn't a complaint, the writing on the cake was in s riptide and kind of hard to read.
Tracey Jacoby
The employees provide great customer service with a welcoming attitude. Thank you.
Cielo Vargas
They got a but confused with the receipts, which can happen when it's busy, but the service was amazing very kind and patient. 100% recommended
Ty Woodhouse
Came two hours before close on a hot, busy July night and over half of the flavors were "taken down for the night". Somebody wants to leave quick after close to tonight.
briella
I came in tonight and got an brownie sunday that was just to die for!! All the staff we're friendly and helpful. Sundae funday is so yum!
I ordered a cake with lemon custard ice cream and chocolate cake from the Baskin Robbin at this location during the latter part of September ‘2024 for my sister’s, milestone birthday. The staff called a day later, and stated that they were out of lemon custard ice cream. Since it was so close to her birthday party, my sister substituted chocolate and vanilla ice cream instead of the lemon custard… Since I had Covid, I did not attend the party. Covid is over for me, and my taste buds are working very well… I tasted the ice cream cake last night, and it is TERRIBLE! The cake is SUPER DRY (my piece was frozen for a few days, so, the cake should not have tasted like Dry Chalk - nothing else does). It tasted as if it was OLD…It tasted so bad that it took away from the ice cream. I do not plan on ordering any more ice cream cakes from Baskin Robbin’s… The ice cream tasted ok (the cake did affect the taste of it) and service was fine…
Food: 1
The ice cream was great, as expected from Baskin Robbins. ? The person behind the counter made basically bo interaction, which is fine with me. I would always recommend any Baskin-Robbins.
Atmosphere: 4
Food: 5
Service: 4
These teenagers don’t know how to control a Business. Working messy , don’t know who came first. They are so unorganized.
Atmosphere: 1
Food: 1
Service: 1
These teenagers don’t know how to control a Business. Working messy , don’t know who came first. They are so unorganized.
Atmosphere: 1
Food: 1
Service: 1
The staff went above and beyond expectations. I was ordering something that was a bit of an acquired taste, and they warned me and gave me a sample beforehand. I ended up ordering something else as a result because I wouldn't have liked my original idea as much. Excellent catch.
Atmosphere: 5
Food: 5
Service: 5
The employees provide great customer service with a welcoming attitude. Thank you.
Terrible customer service walked in 2 hours before closing 3 girl working and no one greeted us and the black girl kept trying to charge us without giving us our stuff and when we paid the girl forgot about our milkshake and was washing dishes while we stood there for 5 minutes untill we asked her about it and she said she forgot, they were just trying to close early
Really zero stars. Just walked into store and the bell rang, no greeting and waited at ice cream case. Young lady never acknowledged a potential customer. Just left. ??♀️
Patricia was the sweetest and was very helpful
The Mexican place at the mall is better
Restaurantji Recommends
Ordered a classic rectangle cake. They had it on time and it was delicious. My only complaint, and I guess it really isn't a complaint, the writing on the cake was in s riptide and kind of hard to read.
The employees provide great customer service with a welcoming attitude. Thank you.
They got a but confused with the receipts, which can happen when it's busy, but the service was amazing very kind and patient. 100% recommended
Came two hours before close on a hot, busy July night and over half of the flavors were "taken down for the night". Somebody wants to leave quick after close to tonight.
I came in tonight and got an brownie sunday that was just to die for!! All the staff we're friendly and helpful. Sundae funday is so yum!
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